AussieBoots - Shoeland Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more

Company replied

Rated 5 out of 5 stars

SO happy with my experience with AussieBoots. The boots were significantly cheaper than the Blundstone website and the shipping was incredibly fast. Their website has so much information to help you c... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! We bought a pair of boots just before Christmas, they were super helpful in advising the right pair and got them delivered to us the next day. When we realised we ordered the wrong... See more

Company replied

Rated 5 out of 5 stars

What a find! Can entirely resonate with the other reviews. I came across Aussie Boots by chance, when price checking via Google. To my delight, the boots I wanted were £20 cheaper on their site... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

The UK's leading retailer of Australian boot brands including Blundstone, Redback and Rossi. We provide real people on the end of the phone, waiting to treat you to the kind of customer service that used to be common, but which is now elusive.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous company

These people were great to deal with very punctual good for advice etc.

The boots I bought some Blundstone 192 initially a great comfortable boot to wear, but very disappointed with the quality of the insoles I work 8hr shift always moving only half hour lunch break and the insoles just started to break up not what I would expect of a boot costing this sort of price.

5 August 2022
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you for the feedback around our customer service - really appreciated and what we strive to achieve. We'd be glad to talk to you about your insoles if you have time to give us a call on 01600 887111 or drop us an email to sales@aussieboots.co.uk. Best Wishes from the AussieBoots Team

Rated 5 out of 5 stars

Excellent customer service

My boots arrived beautifully wrapped and with a small gift also which was a nice touch . Unfortunately they were not quite right for me and so I returned them . Within one day I had an email acknowledging the safe receipt of the boots and a refund straight away . I shall be buying a different style from them very soon - excellent service

23 June 2022
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you so much - we are here to help our customers find the right boots for them..... we look forward to helping you again. Best Wishes from all of us at AussieBoots

Rated 5 out of 5 stars

Quick and efficient

Christine and Emma in the office have been so helpful in helping me sort out a pair of faulty boots I had previously received. They worked very quickly to sort my problem out and went above and beyond to ensure I was happy with my next pair of Blundstones! Thank you Aussie Boots!

8 June 2022
Unprompted review
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Reply from AussieBoots - Shoeland

Hi Laura, thank you so much for the lovely feedback, we really appreciate you taking the time to let us know!

Rated 5 out of 5 stars

Fantastic Service and product

I have had a pair of Redbacks for 4 years and i have worn them every day and sadly they need replacing.

I called Aussie Boots to find out the difference between Redback and Blundstones.

Fantastic service. I called them and left a message on the Wednesday, they returned my call the next day, answered my questions, gave me good advice, I order the boots and they arrived on the Saturday.

The boots arrived, the fit was perfect and they feel as if I have had them for years, very comfortable

It is rare to find service as good as this

Thank you and I look forward to dealing with you again, highly recommend you

Geoff

28 March 2022
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you Geoff - it was a pleasure helping you. So pleased you love the boots and we look forward to helping you again :)

Rated 5 out of 5 stars

By a country mile a better company to order blundstones from than blundstone UK.

I originally ordered some Blundstones boots from the origianal blundstone UK website but they were annoyingly the wrong size. The process of returning them to Blundstones UK was such hassle and long winded. In trying to make contact with Blundstones I accidentally called and left a voicemail with these guys, they actually returned my call and said my order was not with them but it was a common mistake. So on reordering the size smaller I used this company. They were so much better in all areas, useful website, fast delivery service, clearly easy returns if I needed but luckily this time they fit, and a treat of maltesers in my delivery box! Will recommend to all to avoid the blundstones website and buy from these guys instead. Great company.

23 March 2022
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you Rebecca - we really appreciate your review and so glad our processes worked for you. Means a lot as a small family business. Thank you :)

Rated 5 out of 5 stars

Very happy with my purchase!

I am very happy with my purchase! I ordered a pair of blundstones for my son and I couldn't have been more pleased with the experience! I placed the order on a Friday night, it shipped Monday morning, and arrived Tuesday morning! It arrived packaged nicely, with a little treat in the box (maltesers) which felt like a nice touch! We are a full blundstone family (all 4 of us) and will definitely order from here when a new pair is needed!

20 March 2022
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you so glad you enjoyed shopping with us. We look forward to hearing from you and the family again :)

Rated 5 out of 5 stars

Can’t recommend them enough!

I wanted a Blundstone boots for a while and came across the AussieBoots’ website. I contacted them through Instagram with some questions and I was prompted responded by the kind Alison. They were great on answering all my daft questions, super easy to work with, and they even sent me a pair of extra insoles with the boots, after I asked them something about it. Also, they even shipped it the next day.
I couldn’t recommend them enough.

14 March 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient. Highly recommended.

A wonderful small and efficient small family company who did everything with great efficiency. A wonderful service was given and the speedy replacement (due to my high instep), was done without any question. Highly recommend Aussieboots.co.uk.

28 February 2022
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you Hilary so glad the boots worked for you. Look forward to hearing from you again :)

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Emma was so helpful in advising me of style and size to fit my wide feet after finding a pair of the safety boots I’d ordered a little snug. Really quick dispatch, perfect plastic free packaging and always speedy email replies. Oh…and the boots are beaut too! Can’t recommend highly enough. Thanks again so much.

21 February 2022
Unprompted review
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Reply from AussieBoots - Shoeland

Thankyou for the lovely review - it was our pleasure to help and we look forward to helping you again in the future:)

Rated 5 out of 5 stars

Excellent service from AussieBoots...

I came across AussieBoots when looking for a pair of Blundstones. I made contact with them in October and they did not have in stock the boots I wanted in my size. I was so impressed with the level of Customer Service I received at that point that I decided to stop my search and put in an order knowing it would not come in until they'd had a delivery in the new year!
I finally received my boots the other day! The excellent Customer Service from this company made it well worth the wait for my Blunnies!
I am a huge supporter of shopping local and supporting home grown, family businesses and cannot recommend this company highly enough.

21 February 2022
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you Nicci we really look forward to welcoming you back when you are ready for your next pair of Blunnies :)

Rated 5 out of 5 stars

Absolutely Fantastic Company..Legends

What can i say that has not been said before, its an absolutely Fantastic Family Company that gives you 5 Star service and makes purchasing and absolute joy,
I cannot thank these guys enough….its so nice to deal with these guys…you are legends,
Please keep doing the way you are doing..
Wishing you the very best

11 February 2022
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you for the lovely feedback - it's what we aim to do!

Rated 5 out of 5 stars

Fantastic customer service and products

Fantastic customer service, friendly and responsive communications and the team did everything they could to help! Boots arrived promptly and are just as I hoped :) and they sent some Maltesers in with my parcel. Also courier is Royal Mail which is a huge plus compared with other courier companies.
Great service and product all round! Thank you!

4 February 2022
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you Louise - we look forward to welcoming you back again. So glad the boots are everything you hoped and you enjoyed purchasing from AussieBoots :)

Rated 5 out of 5 stars

Highly Recommend

Required boots to wear at work but also a cross over to social wearing...Aussieboots will now be my go to store as I'm extremely happy not only with products but their efficient and friendly customer service.

21 January 2022
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you for the great feedback - happy to help!

Rated 5 out of 5 stars

A gem of an online shoe shop

I have stumbled on Aussieboots when I wanted to purchase a pair of Blundstone boots online: little did I know I would experience the most formidable attention as a customer; the long email correspondence of questions, answer, clarifications, has been so impressive. I truly value the one-to-one attention one has as if one had walked into their shop and establish a solid relationship with the owner. This, I discovered, is a small family-run business and it is a pleasure to support it. I am spreading the word to family and friends ... I should also add that I tried another online shoe store and the service paled by comparison.

20 January 2022
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you for a lovely review - we are here when you need us a again :)

Rated 5 out of 5 stars

I have dealt with this company for a…

I have dealt with this company for a few years now as I buy working boots for my son every Christmas. The staff are excellent very friendly and helpful. Thanks to a great team.

1 January 2022
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you Linda we appreciate your custom very much. Happy New Year :)

Rated 5 out of 5 stars

I highly recommend Aussieboots

I highly recommend Aussieboots; the Blundstone 1930 Brown lace up boots are very comfortable and light to wear. They are a little squeaky though I'm sure this is just because they're new.
The boots were delivered to Ireland in 2 days which is also excellent
I would definitely buy from Aussieboots again.

23 December 2021
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you so much for the feedback, glad you liked your boots too!

Rated 5 out of 5 stars

Great service

Great service, helped me find what was needed in a great, unpushy way. Boots arrived Ina couple of days and are great. Excellent aervice

17 December 2021
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thanks so much for your review I hope you mean we weren't too pushy! Glad you liked the boots :)

Rated 5 out of 5 stars

Amazing service

Amazing service - ordered a pair of boots on Monday afternoon, I was wearing them to work 2 days later. Such good service I went back and bought the sheepskin insoles which make the (already great) boots even better. I was so pleased / impressed with the service I actually emailed the company to say thank you - not something I would usually be prompted to do. Online shopping can be a bit underwhelming, so often the shipping is slow / stressful or the item not as expected - none of this with this company. My boots are AMAZING - so comfy and super warm with the wooly insoles. My parcel arrived bang on time. Thank you again - I will be back for another pair soon :)

8 December 2021
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Dear Zoe, thank you for the great feedback. We are looking forward to helping you again when you are ready for more Blunnies:)

Rated 5 out of 5 stars

Happy customer for 13 years

An excellent product from a brilliant company to do business with …
I don’t know how I’d manage without my blundstones from Aussieboots - I always have a very best pair, an outdoor best pair, a gardening pair and my ‘bird nestbox blunnies’ … a lifetime in blundstones!

19 November 2021
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you for coming back to AussieBoots and taking the time to leave us a review, you are most welcome anytime :)

Rated 5 out of 5 stars

Happy, Happy.

Extremely happy with my boots, read the advice on sizing and they are spot on. Delivery was very quick and the included chocolate will mark my downfall!
These boots, for me, are the most comfortable item of footwear in my wardrobe.

16 November 2021
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Aww very pleased that you are happy with the boots (and the chocolate). Here when you need us again :)

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