Really seamless experience, website was easy to order from and the order arrived quickly. So far I’m loving the Pro Collagen+ I bought!
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I’ve got my pack of Vida Glow as a gift from Liberty. After two days I’ve developed TERRIBLE acne which I never ever had before. I also was bloated and had a terrible wind. After my research in... See more
Would NOT recommend. I bought a cylinder of 30 satchets in the blueberry flavor, which are not cheap I might add. I took one sachet per day, I received one free flavor, which was Mango and the rest... See more
Company replied
I am delighted to give Vida Glow Five star rating as the product is sensational And exceeded my expectations. Since taking the product I have been complimented on my skin and it’s glow. I love the... See more
Company replied
Company details
Written by the company
Vida Glow is designed for real, active people. Busy, messy living that doesn’t have time for superficial beauty or complicated regimes. We specialise in active beauty solutions and scientifically formulated ingestible supplements. Founded in 2014, Vida Glow’s success has been built on our hero Natural Marine Collagen range – a clinically proven peptide powder that stimulates collagen production. Our priority has always been to create powerful, effective and easy-to-adopt products. So your beauty routine works as hard as you do.
Contact info
Level 20 100 Miller St North, 2060, North Sydney, Australia
- hello@vidaglow.com
- ausnz.vidaglow.com
2.6
Poor
361 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was told that delivery could take a…
I was told that delivery could take a while but was pleasantly surprised when I received my purchase within the week. Very happy :)
21 August 2018
Unprompted review
Reply from VIDA GLOW
Hi Sonya,
Thanks so much for the lovely review and we are glad it arrived quicker than you thought!
Suze xx
Reply from VIDA GLOW
Hi Katrina,
Thanks so much for the lovely feedback.
Suze xx
I enjoy the taste and results of the…
I enjoy the taste and results of the product - Beauty Greens that I purchase and the delivery is also very prompt
12 August 2018
Unprompted review
Reply from VIDA GLOW
Hi Maree,
Thanks so much for the lovely feedback :)
Suze x
A bit slow to dispatch
A bit slow to dispatch
Otherwise it was great, enjoyed the online chat about the products.
10 August 2018
Unprompted review
Reply from VIDA GLOW
Hi Irina,
Thank you so much for your feedback with our company. Our delivery is something we are currently looking into at the moment and shall endeavour to be more streamlined. We are happy that you are enjoying our product education as well.
Let us know how you get on with your Vida Glow.
Suze xx
I bought the product one week ago
I bought the product one week ago, the delivery is too late
10 August 2018
Unprompted review
Reply from VIDA GLOW
Hi Brittany,
Thanks so much for giving us feedback on our service and we are sorry that this time around your order was not sent out as quickly as you would wish. We always take our feedback from customers into account and we shall endeavour to look at this with logistics for the future. In the meantime, we can see that your order has now been shipped and upon speaking to you on customer service you have now received tracking details for your order.
Wishing you a lovely weekend and please let us know if you require any further assistance.
Suze xx
Reply from VIDA GLOW
Hi Yvette,
Thanks so much for the lovely feedback xx
looking forward to my next purchase.
Easy website to navigate full of information and easy payment options.
9 August 2018
Unprompted review
Reply from VIDA GLOW
Hi Tegan,
Thanks so much for the lovely feedback
Suze xx
Excellent service
8 August 2018
Unprompted review
Highly professional service
Highly professional service, amazing products. 5 stars!
7 August 2018
Unprompted review
Reply from VIDA GLOW
Hi Jeremy,
Thanks so much for the lovely review.
Suze xx
Parcel arrived promptly with tracking…
Parcel arrived promptly with tracking provided ( which I REALLY like). Tried it for the first time last night ~ tasted ok and I do believe I slept a little better. I definitely felt more relaxed.
Like all people who have trouble sleeping ~ I am willing to try anything!
Will have to see how it goes long term.
2 August 2018
Unprompted review
Reply from VIDA GLOW
Hi Tracy,
Thanks so much for the lovely feedback and we look forward to hearing more from you :)
Suze xx
Country Customer
I live in country NSW and ordering things online usually takes ages. I was shocked to receive the products in less than 48 hours delivered right to my door. Extremely happy with the products, packaging etc. as well.
1 August 2018
Unprompted review
Reply from VIDA GLOW
Hi Mary,
Thanks so much for the lovely feedback on our service :)
Suze xx
Easy to use
Website and online order so easy to use. More bundle options would be great 😊
31 July 2018
Unprompted review
Reply from VIDA GLOW
Hi Andrina,
Thanks so much for getting in touch with us and thanks for the feedback :) We are currently looking into bundle options so keep a look out for future.
Suze xx
No issues
I haven't received my parcel yet but so far I feel well informed and comfortable dealing with them.
27 July 2018
Unprompted review
Reply from VIDA GLOW
Hi KM.
Thanks so much for the lovely feedback. Let us know how you get on with your Vida Glow
Suze xx
One bottle was broken
26 July 2018
Unprompted review
Reply from VIDA GLOW
Hi Yvonne,
Thanks so much for letting us know about the broken bottle and we are sorry that this happened to you.
We will get another one sent out to you as a replacement and for the inconveneince.
Thanks,
Suze xx
Great service and company.
The whole process from ordering through to payment was so quick and then the notifications re shipment were just as fast. I have found the company to be so efficient to deal with.
25 July 2018
Unprompted review
Reply from VIDA GLOW
Hi Cheryl,
Thanks so much for the lovely feedback :)
Suze xx
Great service!
25 July 2018
Unprompted review
Reply from VIDA GLOW
Hi Monique,
Thanks so much for the lovely feedback x
Suze
I was very happy hat the powder had a…
I was very happy that the powder had a very subtle taste that was only of a faint hint of blueberry and dissolved completely in water without even stirring. No powdery or gritty feeling which I was afraid of so very pleased and have already ordered more!
24 July 2018
Unprompted review
Reply from VIDA GLOW
Hi Diana,
Thanks so much for the lovely review and we are so happy that you like our Vida Glow :)
XXX
Super easy to order and very fast delivery!
Super easy to order, very fast delivery!!! Looking forward to trying Vida Glow over the next few weeks!
24 July 2018
Unprompted review
Reply from VIDA GLOW
Hi Kylie,
Thanks so much for the lovely feedback :)
xx
Amazing product with real results!!
23 July 2018
Unprompted review
Reply from VIDA GLOW
Hey Erin,
Thanks so much for the lovely feedback
Suze xx
Unhappy experience with late shipment
Unhappy experience with late shipment. Nice product! Will purchase again.
20 July 2018
Unprompted review
Reply from VIDA GLOW
Hi Leo
Thanks so much for getting in touch and we are very sorry for the delay to your order this time around. We are currently working with warehouse to ensure that all parcels are being sent at the correct time.
Again, we are sorry and we are glad that you are enjoying our product xx
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