Aurlux

Followed step by step and done nothing other than burn my face! Complete rip off this company!!

Product does not work, waste of money! Didn’t touch a single hair! False advertising! Do not buy this product!

My face is still recovering. Despite following all instructions carefully and even carried out a patch test beforehand. However, within minutes of applying the product to my chin area, my skin started burning badly and I had to remove it immediately.
Two days later, my face was still extremely painful and looked chemically burnt. I also applied soothing cream afterwards, but it made no difference. This has caused a lot of discomfort and distress.
I would strongly advise others to be very cautious before using this product, especially on sensitive skin. I am now requesting a full refund due to the reaction caused. However, despite emailing company and sending pictures they have not even bothered to acknowledge my request or make an apology. Take your money and its job done, not bothered after that.

Wow, seeing all these negative reviews is totally opposite of my experience. First time using product I had success. The hair came right off with NO PAIN or discomfort. I would recommend this product.and I was able to cancel subscription easily. (Only because not affordable right now)

GO NO WHERE THIS COMPANY!! Absolutely shocking. Happy to take your money but don't send your order. I received an email saying my order had been received when it hadn't. Still waiting on a reply after reaching out to them 3 times. Never again!!!!

Do not buy this product. I wish I had done more investigating before I did. The product was absolutely useless. Did nothing for me. The 60-day money-back guarantee is not worth the "paper it is written on," as they used to say. As soon as you make the purchase, you are signed up for a subscription, and you aren't given the option to sign up for this; they just do it. They offered me only a refund on the unopened package. If you don't want to return it, they will give you 20% back - what a joke! It was listed as buy 1 get 1 free - another joke!

I hadnt even used the product and wad unimpressed. Firstly I ordered what was presented to me as a 1 time purchase hours later I got an email saying thank you for subscribing I soon emailed and sorted that out. Then I got an email saying my order would be late. As a company that claims to be British I tracked my order and realised it was being shipped from China! Opening my package there was no free pcos booklet as promised. I did a patch test on my arm and it was fine. On using the product as intended it did nothing but give me burn and a rash which I now have to treat with antihistamine cream. This company is targeting the vulnerability of women with PCOS with fake promotion and reviews. They should be held accountable. As for a refund im not even going to bother with the other reviews ive read.

Do not buy this product. I can not stress this enough. It does not work and burnt my skin. What is even more disappointing is the customer service. The website offers a "60 day satisfaction guarantee - no questions asked" but the company does not honour this. You can return unopened products (buyer covering shipping costs) for a refund or get a 20% refund only. I am in the process of raising this with trading standards as a result. The worst product I have ever purchased from the most corrupt company I have ever experienced.

I was really excited for this just to be completely let down. It does not remove any of the course PCOS hair as advertised I just wasted my money once again on an empty promise on a terrible product.

I paid for items but never recieved them. No response to my emails but I am being bombarded with junk mail from them. Avoid this company at all cost! I am now in the process of getting my money back via my own bank.

Absolutely rubbish. Doesn't work. Don't waste your money. Even 1 star was too much to rate it. Absolutely rubbish !!!!!!

Please please do not buy this product it’s completely burnt my skin I can’t even wash my face it’s that sore I did a patch first as well. It doesn’t even work just left me with hairy chin that’s so sore I can’t even shave so makes me feel so insecure

Absolute rubbish hair remover. DONT WASTE YOUR MONEY. Went straight in the bin

Does not suit my skin. Did not remove all hair. On top of this they are not even giving me a refund! Worst experience! Dont buy from aurlux!!!

I definitely think this product made my facial hair worse. I have PCOS and my chin/mustache/sideburns would grow back every other day but it would be splotchy and I could just pick a couple hairs here and there. Now I get a full on 5 o clock shadow of thick dark hair where it didn't used to be on all of those areas and I don't get even one day after I dermaplane.
I'd like to note as well that while I was using the product, it gave me a few chemical burns and it never fully got rid of the hair on my face. I ultimately stopped using it because I was sick of walking around with a hairy face while "giving it time to work". If I could go back in time I honestly wouldn't touch this product.

i purchased this produce on a BOGOF with the understanding if it didnt work or i had a reaction to it they would refund me. I didnt have it on for the full amount of time and it burned me! I reported it and after returning the unopened box & many emails later, i got less than half my money back and i had to pay for return postage too so i spent roughly £26 and got roughly £7 back so they dont refund if they burn your face! Also, when i applied the cream, it smelled just like VEET!

Okay, so I’ve suffered for 11 years with coarse, fast-growing, PCOS facial hair. I did shave for years, but the irritation made my fair skin more red. Then I tried hard waxing the last year, and that gave me bad follicultis. I finally tried this, and it’s interesting. I’ve found the sweet spot where I have to do it first thing in the AM, once every four days. And I have to leave it on for 15-18 min to see it all wipe away (for the most part). If I wait too long in between treatments, the hair grows too long and it won’t come off as easily as when I do it every four days (I’m assuming that’s my length cut off for efficacy?)

I will say that sometimes I do have to go back and pluck or shave the odd spot after, but it’s not the worst. Things are growing back softer, and my follicultis is healing, so the acne filled beard rash isn’t as bad! BUT, I find it takes forever to come in. I’ve been waiting on my second shipment for almost two weeks and it’s still not here, so since I’m out of the #2 tube, I’ve been using whatever I have left of #1 and #3 before and after I shave, cause I can’t keep waiting for it or else I’ll look like dumbledore with the beard, nah what I mean? 😭 so we’ll see if this makes a difference in the end

Product didn't work. Figured they had a 60 days risk free period- but apparently that doesn't mean anything to this company. They offer a refund STRICTLY if you have anything unopened. But, how could you know the product doesn't work if they don't open and use all of it. How are they able to give you a risk free trail period if it's not risk free at all?

The instructions say to leave the cream on for a period of time and not go over a certain length of time. First try, I wasn’t too impressed tbh. I then gave feedback on a facebook post about was advised to leave it on longer, 2nd attempt was slightly better but had to pluck afterwards. I do think the hair is not as harsh and comes out better. I’ll not give up as bought 2 boxes 🙏🏻🤞🏻

Complete rip off.
It just burned my skin worse than razor burn. I have used Nair in the past and this product is nothing like that. It does not even remove all the hair & leaves you looking like you have stubble.
The moisturisers dont work either.
For someone dealing with PCOS I can say this product is an insult to women suffering.