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Auraleus Reviews 19

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TrustScore 4 out of 5

4.2

Hair Product Store
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Company details

  1. Hair Product Store

Written by the company

Auraleus is a pioneer in the hair care field utilizing the latest technologies to provide our customers with the best hair tools on the market. We seek to empower natural beauty by offering modern alternatives to traditionally chemical-filled beauty treatments. With a focus on infrared and cold technology, we are proud to be on the leading edge of discoveries in the hair care community. Our tools are suitable for people of all ages and hair types and are beloved staples of at-home consumers and professional stylists. Welcome to Auraleus, we look forward to changing the game together.

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4.2

Great

TrustScore 4 out of 5

19 reviews

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Rated 5 out of 5 stars

Healing my hair

This is now my 2nd time using the hair cold iron Auraleus. I have long hair that goes to the middle of my back. I also have baylayage hair dye, which for those that don't understand, its the type of hair dye that you can grow out without having to re-dye often. I re-do my balayage every year. The dead hair on the ends of my hair is seriously coming back to life with the 'cold iron', meaning it doesn't look or feel as dead. I am never using a 'hot iron' every again in my life! I am looking forward to continue using the cold iron after showers. I am so happy!

6 October 2024
Unprompted review
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Reply from Auraleus

Thank you so much for sharing your experience! We're so happy to hear that the Cold Iron is making such a difference for your hair, especially with your balayage! Bringing life back to those ends is what we love to hear. Keep enjoying the Cold Iron, and let us know how it goes after a few more uses! 💙

Rated 5 out of 5 stars

Wonderful customer service!

Customer service was great and even assisted me over the phone as well as email. They answered all my questions and seemed very trustworthy. I respect companies with good customer service, as not everyone has that these days.

15 August 2024
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Reply from Auraleus

Hi Ophelia. Thank you for your kind words! We're really glad to hear that you had a positive experience with our customer service. We strive to be as helpful as possible and it's great to know that our efforts made a difference for you.

Rated 5 out of 5 stars

5 stars from me

Worked great on myself & my daughter. It's made her get so much less tangly, probably due to being more moisturized. Feeds much smoother and easier to brush through and style now, which is a relief because she's a dancer.

15 August 2024
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Reply from Auraleus

Hi Ashley. That’s wonderful to hear! I’m so glad the Cryo Brush made a difference for both you and your daughter. It’s great that her hair is less tangled and more manageable, especially with her busy dancing schedule. Enjoy using it!

Rated 5 out of 5 stars

Love this product!

Wat a nifty little device. Such a smart design to make those hair products actually get inside the cuticle and work on a deeper level. People whose hair feels greasy all the time need this to get those products to actually absorb!

15 August 2024
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Reply from Auraleus

Hi Sharon. Thank you for your fantastic review! We're delighted to hear you appreciate the design and how it helps products penetrate the cuticle more effectively. Enjoy your healthier hair!

Rated 5 out of 5 stars

Split ends

It does work to seal split ends when used with a thick conditioner. Don't get all worked up about it lol yes it's temporary but for me has lasted through about 3 washes. Really cool trick.

18 August 2024
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Reply from Auraleus

Hi Matilda. That’s great to hear it worked well for you! It’s awesome that you’ve found a trick that helps seal split ends and lasts through multiple washes. Enjoy your healthier hair!

Rated 5 out of 5 stars

So sweet

Customer service spent 30 minutes on the phone with me helping me make sure I was using it correctly. 5stars for outstanding customer service!

18 August 2024
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Reply from Auraleus

Hi Ava. Thank you for the wonderful feedback! I’m so glad we could spend the time to help you get the most out of your product. Your satisfaction means a lot to us, and we’re thrilled you had a positive experience.

Rated 5 out of 5 stars

Use with products at home

It's nice that I can use the cold iron with products I already have at home, but I hope they come out with their own too

13 August 2024
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Reply from Auraleus

Hi Embrace. I'm glad you’re finding the Cold Iron versatile with your existing products! Your feedback is valuable, and we’re always looking to improve. We’ll definitely consider developing our own products in the future. Enjoy your healthier hair!

Rated 5 out of 5 stars

Nice

Came super fast which was awesome and been working great. hair definitely feels wayyy more hydrated and healthy.

12 August 2024
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Reply from Auraleus

Hi Mateo. Thank you for the great feedback! I’m thrilled to hear it arrived quickly and is working well for you. It’s wonderful that your hair feels more hydrated and healthy. Enjoy!

Rated 5 out of 5 stars

Really good

I love my Cold Iron! It makes my hair so shiny & soft. I want to try the Cryo Brush next.

13 August 2024
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Reply from Auraleus

Hi Serenity. I’m so glad to hear you love your Cold Iron and that it’s making your hair shiny and soft! The Cryo Brush is a fantastic choice for reducing frizz and adding even more shine. If you have any questions or need recommendations on how to use it, just reach out to us. Enjoy your new hair care tool!

Rated 5 out of 5 stars

Works well

I was skeptical but it's actually a good product. Came super fast so that was awesome! Been using it every few days, will continue to monitor results.

12 August 2024
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Reply from Auraleus

Hi Ariana. Thank you so much for your kind review! We love it when skeptics are pleasantly surprised! You're right—it does take some time to see a big change in your hair’s health, but with consistent use of the Cold Iron, you'll definitely achieve your desired results. Enjoy your healthier hair, and keep us posted with the results!

Rated 1 out of 5 stars

It does not work the technology sounded…

It does not work the technology sounded sketchy to me and I am returning the iron
I do not recommend this iron

15 July 2024
Unprompted review
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Reply from Auraleus

Hi Sari. We noticed you left this review right after you emailed us today about initiating a return for a brand new unused Cold Iron. We think it's a little unfair to say that it doesn't work when you haven't even tried it yourself. Many of our customers are experiencing wonderful results with their Cold Iron. We have a full scientific breakdown of the technology on our website. Regardless, we're sorry you weren't satisfied with your Auraleus experience and we hope you find what makes your hair happy.

Rated 1 out of 5 stars

Awful company product arrived looks…

Awful company product arrived looks used packaging box opened and torn. Product not as described. Customer service awful too just fob you off asked for refund just ignoring me
Paid for express postage just got standard if that

22 July 2024
Unprompted review
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Reply from Auraleus

Hi Joanne. We're very sorry that your order arrived in damaged packaging. We've taken immediate action to rectify this. However, we did not receive any emails from you asking for a return. We're also not sure what you're referring to when you say you paid for express postage because we currently only offer standard shipping. We hope you find a suitable solution for your hair's needs.

Rated 5 out of 5 stars

I was honestly pretty skeptical but I'm…

I was honestly pretty skeptical but I'm super happy to say this Cold Iron has been transforming the quality of the hair. I've noticed a big difference in softness and how healthy it feels. I think it takes a little time for bigger transformations but I love how I can feel an immediate difference when using it on dry hair with an oil, it really helps the hair absorb the oil and instantly feels so soft. I'm definitely going to keep this is my routine.

11 March 2024
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Reply from Auraleus

Hi Anastasia. Thank you so much for your kind review! We love when skeptics are transformed :) you're correct in that it does take some time to see a huge transformation in the health of your hair but if you keep using the Cold Iron consistently, you'll definitely achieve your desired results! Enjoy your new healthy hair!

Rated 5 out of 5 stars

I really like this for my low porosity…

I really like this for my low porosity hair cuz products tend to just sit on top of my hair and make it feel sort of greasy, but the cold iron actually makes the hair absorb them. I can feel my hair is so much softer and i like to think it's making the products much more effective too and i'm really getting their full benefit. This is a great tool to enhance your hair care routine

6 July 2024
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Reply from Auraleus

Hi Elizabeth. Thank you so much for this lovely review. We totally agree that the Cold Iron works wonders at forcing moisturizing products to actually absorb into your hair. Congrats on your luscious, soft locks!

Rated 5 out of 5 stars

Could be better

It does work just not as fast as the ads show

1 July 2024
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Reply from Auraleus

Hi Violet. Thank you so much for this feedback. We're glad you're getting results with your Cold Iron and we'll work on ways to make it even faster. Enjoy your healthy hair! :)

Rated 5 out of 5 stars

Highly effective when used right

Anyone who hasn't had success with the cold iron is probably not using it correctly. You are never supposed to use it on dry hair by itself. It's not a flat iron. I see how people could get confused but you need to understand this is a Hair Care Iron. It is not going to straighten or style your hair in any way. Some people just don't read instructions. The cold iron works very well when used correctly. I have noticed less frizz, Increased shine, easier styling, and overall softer & healthier

2 July 2024
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Reply from Auraleus

Hi Madelyn. Thank you so much for sharing. It's true that the Cold Iron does resemble a flat iron and this can be confusing. We're so glad you understand its function and are getting your desired results :)

Rated 4 out of 5 stars

Good

It's definitely making my hair softer and nicer but i wish it was working faster.

4 July 2024
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Reply from Auraleus

Hi Felicity! Thank you for sharing, we're so glad you are getting results. It can take a little time and patience but if you stay consistent, you will definitely get to where you want to be! :)

Rated 5 out of 5 stars

Salon tested & approved

I'm a professional stylist and i got this an add on treatment in my salon. I've noticed it's highly effective at getting hair softening treatments to penetrate much deeper into the hair shaft. I've tested the same liquid product on the same client's hair with and without the cold iron and i can definitely confirm that the cold iron is a game changer in terms of elevating the results you can get from the same product. Love having this in my salon and i'm getting another to keep at home too

6 July 2024
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Reply from Auraleus

Hi Paisley. Thank you so much for your amazing review. We absolutely love when stylists review our Cold iron on themselves and on clients. We would love to collaborate with you, please feel free to email wholesale@auraleus.com so we can discuss further :)

Rated 4 out of 5 stars

Delivery took a little longer than I…

Delivery took a little longer than I would have like but it was worth it in the end. Been absolutely loving my cold iron and using it on my ends daily really keeps them soft & sleek. I try to do the wet method about once a week and I feel like that's helping too.

14 March 2024
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Reply from Auraleus

Hi Ifeanyi. Thanks so much for your review. We understand long shipping times can be frustrating and we're happy to announce that we'll be in new warehouses with faster shipping times starting this month. We're so glad you're getting good results with your Cold Iron. Keep up the great work! :)

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