Auraglow Reviews 

12,783
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 830 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting their excellent construction and how well they meet advertised claims. People frequently highlight the exceptional service, describing it as efficient, responsive, and adept at issue resolution. The delivery service is also widely commended for being fast, reliable, and well-packaged, prompting many consumers to plan repeat purchases and offer strong recommendations. However, some customers also noted that products occasionally arrived damaged or with initial faults, though these were often quickly resolved. A few other people also felt that certain products experienced durability issues over time, or had specific design aspects, such as sensor placement or material quality, that did not fully meet their expectations.

What people talk about most

Product

People report positive experiences with product, often describing them as great, excellent, and very useful... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the robust and well-made... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Reviewers mention positive feedback about service, with many praising the excellent and efficient service... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with purchase had them installed yesterday Auraglow 5w Futuristic Outdoor Wall Light - COLEBY very good build quality as well not the flimsy cheap rubbish.will use this company again...

Company replied

Rated 5 out of 5 stars

Due to the difficulties in obtaining an electrical source down our garden, we bought four battery operated outdoor lights, which have been perfect. They are easy to install, easy to operate, and... See more

Company replied

Rated 5 out of 5 stars

Brilliant lamp placed at the top of stairs that auto illuminates when detecting movement and provides enough light so you can see without disturbing anyone else. As soon as you clear the area it goes... See more

Company replied

Rated 5 out of 5 stars

I bought the lights as an anniversary gift for my friends , might seem a little unromantic but it is their 53rd anniversary. They have been looking for outdoor solar security lights for some time, I s... See more

Company replied



Company details

  1. Lighting Store

About Auraglow

Written by the company

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(12,783)

800 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process from start to finish

Easy process from start to finish. Delivered next working day. What more could you want.

14 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent Product

A wonderful addition to our garden. We have two of these now and I bought a replacement battery for the 2 year old one so that they both shine as brightly.

The neighbours like it so much that I have recently purchased a third for them.

4 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good all round

Good price, good light, does what I need it to. Like the fact it's not pre wired. Use as much or as little cable as you need and very easy to wire up. Came quick and easy to install.

13 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Brilliant

Brilliant, always, highly recommend.
Recent help/purchase, the technical team are so kind and patient, both times I’ve needed help.
This time Macaulay was to the rescue, I had to explain that I needed less information and I had to guide it myself to understand the info, he was understanding and related to my circumstances, he was super kind, lovely human with the patience of a saint. I have 6 colour changing bulbs GU10, and 4 up lighters with same bulbs, a truly brilliant way to light up areas without the fuss off plugs/batteries. Great quality too.

15 April 2026
Auraglow logo

Reply from Auraglow

Dear Anna,
Thank you for your kind review and your lovely words. your feedback is very much appreciated and you have made Macauleigh's week, let alone his day! :-)
Please do not hesitate to get in touch if there is anything else you need and we would be happy to help.
Kind regards,
Auraglow

Rated 5 out of 5 stars

Very good product swift delivery

Very good product swift delivery

9 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Spot on!

The price was great, you despatched v promptly and the product has proved to be exactly what I was after - Thanks!

PS. Royal Mail delivery at this end was a bit random (the usual thing where you get a ‘delivering today’ notification then it turns up two days later), but I only add that in case its useful info for you, eg. if you’re reviewing your carrier contracts.

9 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated (your feedback re: Royal Mail delivery has been taken into account, please accept our sincerest apologies for the inconvenience caused). We look forward to serving you again soon!

Rated 5 out of 5 stars

Came quickly

7 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Fantastic company!

I have bought from this company many times and love the products and great customer service.

7 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great lights- very versatile

Great lights - very versatile

30 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

This is the third one I’ve bought

This is the third one I’ve bought, very pleased, enough said

9 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 1 out of 5 stars

4 Auraglow lights, after 2,5 years 3 developed faults

This review is about the products I purchased which were 4 Auraglow Florence lights. After two and a half years 3 of them have developed faults but are out of warranty. The lights themselves are of solid construction but the PIR and Motion sensor adjustment buttons are only accessible by taking the light off the wall bracket - a really stupid design especially if you want to try to adjust them in the dark or at dusk. I have one light that flashes at dusk but eventually comes on when it gets dark but then goes off a few hours later. A second light that works when you cover the sensor in daylight but won't come on at all when it's dark and a third that is on ALL the time. I've tried all the fault finding suggestions that Auraglow sent and tried many times adjusting the daylight settings but they didn't work. Now consigned to binning these and buying some new lights.

Edit: I wouldn't describe two and a half years as "extended use" for outside lights, my previous lights worked for over 25 years. The fact that 3 out of 4 lights failed with similar faults with the sensor points to a design or component flaw. Looking at the sensor seal it looks like it has perished and it may have resulted in water ingress.

17 April 2026
Unprompted review
Auraglow logo

Reply from Auraglow

Dear Alan,

Thank you for taking the time to share your feedback.

We’re sorry to hear that you’ve experienced issues with several of your Florence lights after extended use. While our products are designed for durability, all electrical items are subject to wear over time, and our warranty reflects the period in which we can guarantee performance under normal use.

We appreciate your comments regarding the sensor adjustment design and will ensure this is passed on to our product team. Your feedback is valuable in helping us improve future designs.

We understand your frustration that the troubleshooting steps did not resolve the issues. While we’re unable to offer replacements outside of the warranty period, our support team remains available should you wish to discuss the matter further or explore current product options.

Kind regards,
Auraglow Customer Support

Rated 5 out of 5 stars

always fast and efficient service

always fast and efficient service and quality products

9 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Have shopped with them before very…

Have shopped with them before very pleased with the service and goods would certainly recommend them.

7 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

My second purchase from Auraglow and…

My second purchase from Auraglow and could not be more delighted. Great product w/easy installation for a non DIYer. Just the job for under cupboard lighting and works a treat.

27 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Was looking for a motion sensor light…

Was looking for a motion sensor light and saw one on Auraglow and got a small discount on the price so thought I'd give it a go. Delivery was very quick. Light works exactly as described and I'm very pleased with it. Would definitely buy from Auraglow again.

7 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 4 out of 5 stars

Great quality security light!

Bought an outdoor solar security light, our original from Auraglow only lasted for a year. We’ve generally had no issues with their products… as a gesture of goodwill they gave us a discount code. Our new light is very well constructed and extremely bright. Keeping my fingers crossed this lasts a bit longer… good customer service - and a UK call
Centre…

2 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. the light on your recent order has a 1-year warranty that starts on the date of order, so please do not hesitate to get in touch if there's any issues and we would be happy to help. We look forward to serving you again soon!

Rated 5 out of 5 stars

New lights

I have already brought 3 of these and wanted to add another 2 excellent service as before I would recommend this company to anyone.

7 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great service

Great service. After payment, delivery was very prompt

7 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Prompt & efficient

4 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Delivery received quickly

Delivery received quickly
Lights have a lovely soft glow.
Exceeds expectations

4 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look