Auraglow Reviews 

12,777
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 826 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent construction and effective performance, especially for outdoor and rechargeable lighting solutions. Many people highlight the exceptional service, describing it as first-class, efficient, and very good, with prompt dispatch and excellent communication. Reviewers are particularly impressed with the fast and free delivery, often receiving their orders within 48 hours and finding items well-packaged. However, some customers experienced issues with product durability, with lights failing or being damaged upon arrival, and a few noted problems with motion sensor functionality. A small number of people also mentioned dissatisfaction with delivery times, indicating that their orders were delayed or did not arrive as expected.

What people talk about most

Product

Consumers find product quality to be consistently positive, with many praising the durability, competitive... See more

Quality

Customers consistently note positive experiences with quality, often praising the durability and competitive... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick response to orders... See more

Service

People report positive experiences with service, often describing it as great, first-class, and excellent.... See more

Order

Reviewers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to the difficulties in obtaining an electrical source down our garden, we bought four battery operated outdoor lights, which have been perfect. They are easy to install, easy to operate, and... See more

Company replied

Rated 5 out of 5 stars

I bought the lights as an anniversary gift for my friends , might seem a little unromantic but it is their 53rd anniversary. They have been looking for outdoor solar security lights for some time, I s... See more

Company replied

Rated 5 out of 5 stars

Brilliant lamp placed at the top of stairs that auto illuminates when detecting movement and provides enough light so you can see without disturbing anyone else. As soon as you clear the area it goes... See more

Company replied

Rated 5 out of 5 stars

Shout out to Emily for wonderful customer service! I've bought loads of things from this company over the years. Rarely have I had a problem, but on those 2 occasions the response has been immediate a... See more

Company replied


Company details

  1. Lighting Store

About Auraglow

Written by the company

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(12,777)

796 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant lamp placed at the top of…

Brilliant lamp placed at the top of stairs that auto illuminates when detecting movement and provides enough light so you can see without disturbing anyone else. As soon as you clear the area it goes back off after about 20 seconds. Highly recommended.

5 May 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great motion censor light

Great little motion censor light from Auraglow. We love it. It does exactly what we need it to, casting a warm, not too bright light in our dark corridor at night, for anyone needing to move about. Would highly recommend it, and also Auraglow's fast and efficient service.

9 May 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 3 out of 5 stars

up down exterior lights

I purchased two up/down outside lights one stopped working so iv ordered another one and im waiting to get this installed and return and hopefully get a refund for the faulty one the one that does work has a lovely glow (warm white) just a bit disappointed that one stopped working and was faulty

30 April 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We do apologise about the issue with the malfunctioning light, I believe this has now been sorted by our customer service team. Please accept our sincerest apologies for the inconvenience caused and do not hesitate to get in touch if you have any questions.
Kind regards,
Auraglow

Rated 5 out of 5 stars

Quick, Slick, and Lovely !!!

Quick, slick, and lovely product.

Transformed the garden with the units in pole lights, great !!! All controlled from the bedroom window, stunning colour effects - cheered up a rather gloomy May in the Cotswolds, MANY THANKS !!!

7 May 2026
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Reply from Auraglow

Thank you for your lovely review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent battery operated Motion Sensor lights

Due to the difficulties in obtaining an electrical source down our garden, we bought four battery operated outdoor lights, which have been perfect.

They are easy to install, easy to operate, and cast enough light onto our pathway without being overly bright.

Will use Auraglow again.

6 May 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 4 out of 5 stars

The light looks well made,

The light looks well made,
my only disappointment was with the motion pir design being white on a black light and sticking out a lot.
Time will tell on reliability as I haven't fitted the light yet.

1 May 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated; your comments regarding the sensor will certainly be taken into account.
Please do not hesitate to get in touch if you have any questions/concerns and we would be happy to help.
Kind regards,
Auraglow

Rated 5 out of 5 stars

Quick delivery

Quick delivery, quality product

6 May 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Love them

Love them . No need for batteries. Look brilliant

30 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent Service

Excellent Service ! Definitely using you again !
Thank you everyone 😊

30 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

I ordered two lights from Auraglow

I ordered two lights from Auraglow. I received them quickly and one was working perfectly but the other had a fault. I contacted the company and they have been super keen to sort out my problem. I am very impressed with their excellent customer service.

5 May 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We are very happy to hear that our Customer Service team was able to resolve the issue o your satisfaction and we look forward to serving you again soon
Kind regards,
Auraglow !

Rated 5 out of 5 stars

Good company

Very quick delivery.
I’ve had a couple of products from Auraglow now, and they work well. Impressed with the solar lights so far, they charge up enough even on a gloomy day to give a few hours’ light in the evenings.

30 April 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Solar garden lights

Auto glow products are always good and these solar lights are no exception, delighted with them, especially with the special offer.

2 May 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Modern LED lantern

Seems great, well made product.
Great contemporary look!

27 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Love them

Love them, the colour changing function is fantastic ❤️

14 April 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 1 out of 5 stars

I bought one stripe for a double…

I bought one stripe for a double wardrobe, was impressed ordered two more sets.
2 days later the first set fell down lost their stick.
I now have two sets unopened, hoping to send back.
I will wait for ur reply
Angel hardy

24 April 2026
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Reply from Auraglow

Dear Angela,
Thank you for your message, we are very sorry to hear that one of the lights fell down (unfortunately, the level of adhesion will depend on a number of factors).
I believe our Customer Service department has now responded to your enquiry and hopefully, the issue will be resolved to your satisfaction.
Once again, we sincerely apologise for any inconvenience caused.
Kind regards,
Auraglow

Rated 5 out of 5 stars

Great product selection

Great product selection, fast shipping

17 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

This is a fantastic niche company

This is a fantastic niche company, with products to match. I bought a 1 metre strip with LED lights. The description on the website was totally accurate, and the product is excellent, with very clear simple instructions on fitting it.
Service was excellent and delivery was prompt. So, guess what? I've just bought another one!! Thank you.

5 May 2026
Unprompted review
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good service

Ordering straightforward, delivery on time and product as described and working well.

27 April 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

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