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Auniva Reviews 

1,615
•
TrustScore 4.5 out of 5

4.5

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Considering 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for providing exceptionally prompt, helpful, and professional responses to any questions or assistance needed regarding their purchases and deliveries. People note that staff members are extremely attentive, gracious, and go out of their way to ensure complete satisfaction with every interaction. However, some reviewers were not happy with automatic subscriptions, noting unexpected recurring charges, difficulties canceling orders, and feeling surprised by ongoing shipments. Additionally, some people mentioned that certain nutritional supplements were unfortunately incompatible with their personal health conditions or existing medical treatments.

What people talk about most

Customer service

Clients share positive opinions on customer service, frequently highlighting outstanding support,... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting prompt answers... See more

Product

Consumers find product experiences to be mixed, with some people appreciating the helpful customer service... See more

Order

Reviewers express mixed feelings regarding their order experiences, as while many consumers appreciate the... See more

Staff

Users describe positive interactions with staff, frequently highlighting quick responses and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had placed a reoccurring order 2 months ago. After receiving the 1st order and trying it I decided to cancel any further orders. Somewhere the cancelation request was never entered. I got a call... See more

Rated 5 out of 5 stars

I am a new customer with the 2nd order of capsules for 3 months. Very pleased with quick responses from customer service in regards to taking this product. I started taking Pomegranate for high blo... See more

Rated 5 out of 5 stars

The fact that as soon as I mentioned my disappointment in my shipment being sent back.You made every effort to have it sent back to me thru Standard Shipping at no charge.That it will be here next we... See more

Rated 5 out of 5 stars

There’s nothing more commendable than a company’s excellent customer service and quick response to your questions or needing assistance. Your attentiveness and follow up sets you apart. Thank you very... See more

Company details

  1. Vitamin and Supplements Store

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,615)

1,614 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Responsible company

Addressed my problem immediately and offered refund for my unexpected expenses . I would highly recommend the company . Also the product is great and it is working. Thank you !!!

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Being a new user of the products, I wanted to be sure I was using the correct amount of water when taking both amla and pomegranate capsules at the same time. Customer support responded within 24 hours with a precise response to my question. I am totally thrilled with that quick response! It was precisely what I needed. Thank you.

15 October 2026
Unprompted review
Rated 2 out of 5 stars

CAN YOU CANCEL MY SUSCRIPTIONS PLEASE…

CAN YOU CANCEL MY SUSCRIPTIONS PLEASE MY NAME IS JAVIER HUERTA 1336 lafayette st aurora il is my adress 630 484 19 31 my tel thanks

13 September 2026
Unprompted review
Auniva logo

Reply from Auniva

Hi Javier,

Thank you for reaching out.

We’ve located your account and can confirm your subscription has been cancelled, so there will be no further charges or shipments.

For your privacy, we’d recommend not sharing personal details such as your address or phone number in a public review.

If you ever need anything from us, you can reach our team directly at help@auniva.co, and we’ll be glad to help.

Rated 1 out of 5 stars

The product and company is a total…

The product and company is a total scam! They keep billing my credit card, won’t respond except through email 8 plus hours later only to tell me if I want to cancel go to a website to cancel except they won’t let me cancel! Says we will give you 25% of or you can pay full price NO OTHER OPTION! Company and product total scam! Customer service is terrible, or should I write no customer service which is exactly what it is! Total scam!

14 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey Steve,

Thanks for your feedback, and we’re sorry cancelling didn’t feel as straightforward as it should have.

Your subscription was selected at checkout, and it can be cancelled through your customer portal at any time, or simply by reaching out to us.

We’re happy to take care of it either way, and we’ve gone ahead and done that for you here.

We’ve now cancelled your subscription, so there will be no further charges.

We stand behind our 90 day money-back guarantee, which is there so customers can try our products with confidence, and we’ve processed a full refund.

If there’s anything else at all, you can reach us anytime at help@auniva.co.

Rated 5 out of 5 stars

Super customer service from Sarah

Super customer service from Sarah! My package came damaged and missing a bottle! It had a red stamp on it from the postal service that it received it damaged! A couple of pictures sent to Sarah and she ran with it from there! She is super to deal with!

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Love these folks

Love these folks. I had a request about a subscription and they obliged me. Customer service is awesome, response was immediate and so was my request.
Love Amla, does what it says..

12 October 2026
Unprompted review

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