AudioInstallations.co.uk Reviews 

405
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery, with many orders arriving the next day. People are also very satisfied with the product quality, describing items as great, well-packaged, and working effectively. The company's service receives high commendation for being friendly, helpful, and efficient, especially in resolving issues and processing exchanges quickly. However, some customers also noted occasional minor issues with delivery, such as orders taking longer than expected or experiencing small problems during transit.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed of... See more

Product

Users describe positive interactions with product, often highlighting its quality and value. Customers are... See more

Service

People report positive experiences with service, often highlighting its brilliance and speed. Customers found... See more

Order

Consumers find order experiences to be positive, often highlighting speedy delivery and efficient handling of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guys there are great. Ordered radio online, super speedy delivery. Radio was damaged but Russell at customer services was amazing, ups courier there the next day with replacement and to pickup dam... See more

Company replied

Rated 5 out of 5 stars

Please note- I completed one of these surveys some days ago! I found this company friendly and helpful. When my initial order arrived damaged in transit it was promptly replaced by Jordan whose att... See more

Company replied

Rated 5 out of 5 stars

Ordered the speaker online at 6pm, it arrived just after 11am the next morning! Great sounding replacement driver for a 29 year old sub. Fitted the existing housing perfectly. Very happy with pu... See more

Company replied

Rated 5 out of 5 stars

Delivered my order correctly and on time, when I realised I had ordered the wrong size speakers it was just a quick phone call and they arranged collection of wrong and delivery of new speakers within... See more

Company replied


Company details

  1. Home Audio Store
  2. Hi-fi shop

Written by the company

100v Line Multi room sound system packages for installation into commercial premises, churches, mosques, restaurants, schools and bars


Contact info

4.8

Excellent

TrustScore 5 out of 5

405 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(405)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Good for the price

If you want to blow the roof off then you need to spend a few hundred pounds. These speakers are brilliant for the price

1 October 2024
Unprompted review
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thanks for the review Charlie! We are glad to hear that you are pleased with your purchase.

Rated 5 out of 5 stars

Perfect Service

Ordered in the afternoon on a Wednesday, arrived Thursday afternoon. Very quick delivery and item as described. Lots of updates regarding tracking.

Nothing to be unhappy with at all.

29 August 2024
Unprompted review
Rated 1 out of 5 stars

1st time and last time dealing with these people

Bought an amplifier which arrived with a marked front panel .
Was offered a partial refund which I didn't want , I wanted a refund.
After they accepted a return that was difficult for me due to having no printer and the library in my village being closed (demolished) they agreed to collect it which they did on the 1st of July by UPS .
I emailed Friday 4Th of July about my refund and was ignored .
I emailed again yesterday 7Th of July.
And again today 8Th of July on all occasions
I was ignored.
So to me they come across as not very professional and ignore their customers when it comes to refunding them.
Typical when buying online and returning goods .
I would stay clear of this company ..
I have bought from them once online & I won't be using them again !

1 July 2024
Unprompted review
Rated 1 out of 5 stars

I haven’t received the parcel

I haven’t received the parcel. I was in greater need of this item on Sunday. Courier yodel people they didn’t attempt to deliver but their site says that I have to collect it from a distant place. Pls I don’t know what to do.

2 July 2024
Rated 5 out of 5 stars

WiFi/BT speakers

The WiFi speakers came with all that you need to install. Speakers went up in my Gazebo with ease. The app you need to download got the speakers onto the network was easy to use. N.B the network name stated in the instructions was different to actual network name. Great little speakers which can connect to a streaming service. The sound is clear the bass comes through enough for being outside. I would say the only thing which could be better is the short audio cabling and the quality. I would say the cabling was about 3m long. Fine in a small space but had to get my own speaker cable which would withstand the elements and long enough to wrap around the Gazebo. Not sure how long the one provided would last.

15 May 2024
Unprompted review
Rated 4 out of 5 stars

Lawdogs and Ladies

Audio Installation was great service. The delivery company was rubbish. One of the speaker boxes was damaged. Luckily the product wasn't damaged.

29 April 2024
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thanks for your review. I do apologise for the condition your product arrived in, it can be extremely frustrating when the couriers let us down, however we are glad that your item is not damaged! If you have any queries, please do not hesitate to contact us.

Rated 5 out of 5 stars

Very good experience with a problem

It was the whole process in that I had to return an item. First contact was with a technical question. I go a human almost immediately who gave a clear and positive answer. I ordered an Internet radio which arrived but had a faulty 3.5mm output socket. No problems when I rang and a rapid acceptance of my change of plan for a more expensive radio. Waiting for its arrival now. Main point is their exceptional customer help.

I have the replacement internet radio and was easy to set up and working very well now. Although it is intended to feed a separate hifi setup it will drive my good Sennheiser earphones.

29 April 2024
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thank you for the glowing review!

Rated 5 out of 5 stars

Speakers

Great product and service. Thankyou

29 March 2024
Unprompted review
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thanks for the review mark! It's wonderful to hear you are happy with your purchase.

Rated 5 out of 5 stars

Got what I needed

I was able to easily order what I needed, at a competitive price, well packaged and swiftly delivered. Short of a cup of tea I could not ask for more.

30 March 2024
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thanks for the review Nick! I am glad to hear you are happy with our service.

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