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Perfume's Club Australia Reviews 

131
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers had a great experience with this company. Shoppers frequently praise the exceptionally affordable prices and the wide selection of authentic international products that are otherwise very difficult to find locally. Many happy buyers also appreciate the helpful support team and express great satisfaction with how well their favorite items are protected during transit. However, some customers also noted that international shipping took significantly longer than expected or occasionally arrived with minor packaging flaws during transit. A few other people also felt that delivery tracking updates were lacking, leading to frustration when parcels took several weeks to reach their destination.

What people talk about most

Product

Consumers find product to be positive, highlighting great quality, affordable prices, and authentic items.... See more

Delivery service

Reviewers highlight mixed experiences with the delivery service. Some consumers praise the fast and prompt... See more

Order

Customers consistently note ambiguous experiences with order processing, marked by sharp contrasts in... See more

Price

Clients share positive opinions on price, frequently highlighting competitive rates and great value for... See more

Quality

Customers had ambiguous experiences with quality, expressing a mix of satisfaction and serious concerns. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

5 stars for price but be prepared to wait as shipping to Australia took over 3 weeks. Customer service was fast and helpful.

Rated 4 out of 5 stars

Service was good it just took a while for my order to arrive. Slow responses from customer service too!

Rated 4 out of 5 stars

I took a punt on this company with fingers crossed that I would receive my products in Australia. Happy to say that my Eve Lom products arrived. It took a while but worth the wait .

Rated 5 out of 5 stars

This compagny is so helpfull, kind and they have wonderful products. If you call them they will answer very quick and help as much as they can A big bravo .

Company replied


Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Perfume Store

Written by the company

Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast shipping, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.


Contact info

3.9

Great

TrustScore 4 out of 5

131 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(131)

112 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I whish the Perfume's Club advertise… no comment !! ok.

I whish the Perfume's Club advertise their delivery address with a STREET ADDRESS as PO BOX has been a problem for me !!
PO Box is 100% secure and this is why I pay for it.
Sorry for your delivery team who do not accept the PO Box ? not a big deal to leave any parcel at PO Box Office !! this has caused a certain delai

23 February 2026
Rated 1 out of 5 stars

BUYER BEWARE

I ordered 3 eyeshadows for $130. All 3 arrived shattered to dust and needing to be thrown out. If you are going to post items like this, ensure there protects. I emailed the company for a refund and revived no reply at all. I’ve made a PayPal claim.

20 February 2026
Rated 5 out of 5 stars

Great service

Good prices, fast delivery and no hassle. I would definitely recommend and order again.

5 February 2026
Rated 1 out of 5 stars

I’m very disappointed with this company…

I’m very disappointed with this company as I ordered over $600 worth of face cream and when the package arrived one item was missing
I emailed the company immediately and told them of the missing item
Still no reply from the company after 5 days
Therefore I will never deal with them again

27 January 2026
Rated 2 out of 5 stars

Purchase of shiseido future solution eye cream

It took nearly three weeks for me to receive the purchase. I am not so impressed as the item arrived in substandard packaging which does not appear to be in its original, factory sealed packaging of brand new products.

28 January 2026
Rated 4 out of 5 stars

had a good experience with Perfumes…

had a good experience with Perfumes Club. I contacted them regarding my shipping and they were very helpful, replying with a tracking link so I could follow my order. Shipping took a little longer than expected, but my order did arrive and I was happy with the products once they came. Overall, good service and I would order again.

28 January 2026

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