NinthAvenue Australia Reviews 

159
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I Have been using your Ginger Oil for approx 2 years & always order through you I've started to recommend to my work colleagues & family thus ordering double quality The Ginger really works for m... See more

Rated 3 out of 5 stars

Purchased a machine on 14/11, I believed was coming from Australia. No tracking provided as stated in initial email. So I sent emails with no response. Did an online chat 3 weeks later on the website.... See more

Company replied

Rated 5 out of 5 stars

I had difficulty finding the unit I wanted either in store or on line so was happy to find it available through Ninth Avenue. The price was reasonable considering it was shipped from the US and they k... See more

Rated 4 out of 5 stars

Happy with product. Delivered sooner than advised which was important and appreciate it. My only criticism is product does not come from Australia and website calls themselves Australian. This impac... See more

Company details

  1. Money & Insurance

Written by the company

Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others


Contact info

3.9

Great

TrustScore 4 out of 5

159 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(159)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Keranique Shampoo

It was very easy to order with you on line, I am an ex cancer survivor and the Product was recommended by my Chemo nurse and it truly works on recovery from Chemo. It is expensive but worth its weight in gold

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Shaver

Tracking of item was fantastic, item arrived in good order

25 March 2025
Unprompted review
Rated 3 out of 5 stars

The time for the delivery

The time for the delivery to actually arrive--it was unreasonably long.

26 February 2025
Unprompted review
NinthAvenue Australia logo

Reply from NinthAvenue Australia

Hi John,

We are unable to trace an order corresponding to this review. We also searched by the username here but have not found an order. Could you please share the order ID this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
NinthAvenue

Rated 3 out of 5 stars

I could not get an answer on how long…

I could not get an answer on how long the product was going to take with shipping prior to ordering it, it turned out to be far longer than expected

24 January 2025
Unprompted review
NinthAvenue Australia logo

Reply from NinthAvenue Australia

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
NinthAvenue

Rated 1 out of 5 stars

Address does not exist

Not sure why this site is categorised under money and insurance when they sell cosmetics and cosmetic devices.

Anyway their mailing address in Australia does not exist, believe me, I physically walked there and took pics! The company say they are located in the US but not so sure about that either. Would not buy from them.

18 February 2025
Unprompted review
NinthAvenue Australia logo

Reply from NinthAvenue Australia

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
NinthAvenue

Rated 4 out of 5 stars

I have been struggling with Seborrheic Dermatitis for many years.

I have been struggling with Seborrheic Dermatitis for many years. This problem not only affects the scalp but im my case causes red patches on the skin of my arms and legs. Have tried many shampoos with very little results. When I saw NinthAvenue web site and reading all the information of there product lets give it ago. This is not a cheap shampoo, so I pondered for a while, due to the very high cost. There is a saying if you want a great product that works it's going to be expensive. This is very true! So I placed my order and received it due time. Have at this point used the shampoo twice and appers to slowly cleaning up my Seborrheic Dermatitis. These problems do take time and I believe with in the next few week I will know for sure more NinthAvenue
Anti Fungal Shampoo for Folliculitis, Seborrheic Dermatitis, Dandruff, Scalp Psoriasis & Itchy Dry Scalp Relief. Thanks.

17 February 2025
Unprompted review
Rated 4 out of 5 stars

Very quick delivery

Very quick delivery.
Didn't receive delivery notifications and found product in garden, despite having postbox for parcels.
Haven't tried product yet.

10 February 2025
Unprompted review
Rated 4 out of 5 stars

Ordering is easy

Ordering is easy, it took a while to arrive but not too long, very expensive but the site gave me what I wanted so TY 😄

7 February 2025
Unprompted review

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