I’m glad I only ordered the sample packs of the protein water. I was really hopeful that these would be nice but they were just far too sweet and left a gritty/powdery feel to my mouth as an aftertast... See more
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Review summary
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Purchasing products online is easy, however the price of your protein is becoming too expensive. Have also started purchasing protein powder from other companies, as their prices are a little lower.
Company replied
Ordered a chocolate peanut butter flavoured protein, tastes like chalk powder however vanilla seems to be a good choice
Company replied
I ordered a few flavours of the impact whey isolate protein and a few flavours of the drops. The chocolate peanut butter has a bitter aftertaste that I would never expect but the other flavours are ni... See more
Company replied
Company details
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Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United States
- au.myprotein.com
3.4
Average
8K reviews
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Horrible Experience Do Not Buy!
The Taste was extremely horrible as if the protein powder was off. The customer service was atrocious with no help being offered to fix the problem that occurred, will never be buying from MyProtein again and do not recommend!
18 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Soy Protein Isolate Chocolate - The Best
This was my first time trying a vegan-friendly protein isolate, and I have to say, I was genuinely impressed. Soy protein isolate is easily one of the best protein sources available when you consider the protein content per serving and the overall value for money.
The texture is a little thicker than regular whey protein, so it might take a couple of servings to get used to it. Once you find the right liquid or recipe to mix it with, it's absolutely worth it. It blends well enough, digests easily, and keeps me feeling satisfied without any stomach discomfort.
If you're looking for an affordable, high-protein vegan option that delivers excellent quality without breaking the bank, this is an outstanding choice. It's hard to beat the protein-to-price ratio, making it one of the best budget-friendly protein isolates on the market.
25 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
The shakes arrived in good time
The shakes arrived in good time, and the strawberry cream flavour tastes great.
18 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Sample protein water
I’m glad I only ordered the sample packs of the protein water. I was really hopeful that these would be nice but they were just far too sweet and left a gritty/powdery feel to my mouth as an aftertaste. I did try every sample flavour hoping at least one of them would be ok for me, but sadly these are just not to my liking.
10 May 2026
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Value purchase
I've been using Myprotein products for a long time, and I can say that they have really helped in my fitness journey.
I really enjoyed the whey protein flavors, especially vanilla and chocolate brownie. I can make a lot more recipes with them.
24 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Amazing product and super fast shipping
I am so impressed with this protein powder! The ordering process was seamless, and it arrived much quicker than expected. I took advantage of Click & Collect and was able to pick up from my local postal centre which cut out the delivery fee. I purchased the Impact Lean Whey, Natural Vanilla and it really tasted great. It is also surprisingly filling, making it the perfect meal replacement or post-workout shake. 10/10!
24 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
It's good the delivery time frame and…
It's good the delivery time frame and also the quality of the protein.
24 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Stop sending so many emails
24 June 2026
Reply from Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the mailing list. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Delivery process is not preferred
The products I bought are great (Whey Protein Isolate, Monohydrate Creatine, Sugar-free syrups). My issue is with the delivery. They should inform in advance that they cannot deliver to AU post office or locker.
14 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Transaction Fee
Despite ordering from the Australian site, it's an international transaction according to the bank. They don't tell you that on their website - so be sure to account for the extra free when considering purchasing from these guys.
Promo code also mysteriously dropped off the order once the payment was processed.
16 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review.
I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Thanks,
Sam
LOVE!!
Absolutely love MYPROTEIN AU. Service is great, reliable and quick. Also very well priced, not over priced. Will be continuing to order from them in the future. Always have amazing discounts and deals going too.
15 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Don’t buy elsewhere - always MyProtein
I always buy protein from MyProtein. The prices are competitive, I get Qantas points for it, and the shipping is very fast 10 out of 10. I always recommend MyProtein.
16 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Happy with order. Thanks. Will shop again. A+
Fast delivery. Happy with products and as specified. Thanks. A+
16 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Delivery is quick
Delivery is quick. And for a first time customer, I get benefit such as free delivery and free shaker. The product itself has good flavor, no weird smell and taste
15 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Haven't received it yet.
22 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Order wasn’t delivered as purchased
Order wasn’t delivered as purchased, missing items. Followed this up and no response.
22 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Pricing Manipulation & Inconsistent Deals
The only reason I bought protein from this store was because they consistently offered 1 kg for under $50. Unfortunately, they started limiting that price to only certain flavours and kept changing prices without any consistency. It feels like pricing manipulation rather than genuine discounts, making it impossible to know what you’re actually going to pay. Because of these tactics, I’ve decided not to order from this store again. Very disappointing.
15 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Quality products
Ordering was easy, quick delivery, nice product quality. Ordered 2nd time....highly recommend
21 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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