Love the jeans, motel is the only brand i own, however the sizing is extremely inconsistent, which made it hard for me to purchase more !! (although i still ended up buying more) i’m just trusting tha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I now have 3 pairs of the same size and type of jeans in different colours, i have loved them in the past and hence purchased more. However, one of the pairs I’ve received is clearly not the same fit... See more
Company replied
Birthday Present - disappointing the ordering process is simple, however, to return a product not so! finally worked this out, returned the product, ordered a new pair, but haven't received any re... See more
Company replied
I ordered two pairs of jeans in the same size, however they both fit my body completely different, with one being too big and long (the ‘cream’ pair) and one that fit just right (the light blue). Addi... See more
Company replied
Company details
Written by the company
We are Motel. Introducing our world of risk taking, rule breaking fashion. We design each and every one of our pieces in house with our talented team of designers. We pride ourselves on our unique pieces that are designed by us but inspired by you. We drop tonnes of hot new product every week and ship internationally to Europe, USA, Australia and beyond. So there’s no excuse to not upgrade your wardrobe…
Contact info
United Kingdom
- au.motelrocks.com
3.1
Average
361 reviews
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Best jeans i’ve ever owned!
Best jeans i’ve ever owned!! and such fast delivery! i’m recommending motel rocks to everyone!
2 July 2026
Reply from Motelrocks
Hi Samantha, thank you for leaving a review. I am so happy to hear that you love your jeans and that you would recommend us! I hope to see you shopping with us again soon!
Motel x
Haven’t received my parcel and no…
Haven’t received my parcel and no tracking information update
2 July 2026
Reply from Motelrocks
Hi Dior, I am very sorry to hear that you have not yet received your parcel - please make sure to reach out to our customer service team so that they can take a look into this further for you. I apologise for the inconvenience caused.
Motel x
Amazing clothes!
Quality was better than I was expecting and delivery only took a few days!! Love my new clothes, definitely will be buying from motel again in the future 🫶
1 July 2026
Reply from Motelrocks
Hi Kiara, thank you for your review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I look forward to seeing you shopping with us again soon!
Motel x
Best Jeans Ever
Honestly these are the best fit jeans I have. It’s so hard to find this kind of fit and it’s perfect
1 July 2026
Reply from Motelrocks
Hi Sam, thank you for leaving us a review. I am so happy to hear that you love your jeans and have found the perfect pair - I hope to see you shopping with us again soon!
Motel x
Quick to delivery and good product
30 June 2026
Reply from Motelrocks
Hello, thank you for your review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
I did not get my package
I did not get my package. Emailed about the issue and asked for a refund and I was sent back that it was recieved which it was not
8 June 2026
Reply from Motelrocks
Hi Freya, I am sorry to hear that you have not yet received your parcel - I can see that you reached out to our customer service team who asked for you to provide your order details so that they could investigate for you, unfortunately they did not receive a reply. I will make sure that an advisor is in touch with you again today, I apologise for any inconvenience caused.
Motel x
Grey & Black Long Sleeve
I wish the item sat as it does on the model, I got the smallest size and still too big unfortunately. However i still love it so i am happy to wear it rather than return it :)
1 July 2026
Reply from Motelrocks
Hi Molly, thank you for leaving a review. I am sorry to hear that the item did not fit as expected but glad to hear that you still love it! I hope to see you shopping with us again!
Motel x
Reply from Motelrocks
HI Kavita, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with shopping with us again!
Motel x
Reply from Motelrocks
Hi Matilde, thank you for leaving a review. I am so pleased to hear that you been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
They are so comfortable and sit perfect…
They are so comfortable and sit perfect I think sizing could be a bit more easier to follow if you changed it
1 July 2026
Reply from Motelrocks
Hi Emily, thank you for leaving a review. I am glad to hear that you have been happy with your item - your feedback regarding the sizing will be passed on to the relevant team!
Motel x
Jean are great
Jean are great. But sizing weird.
My size 30 from previous order were too big so I ordered 28 and they were too small. Exactly same style.
30 June 2026
Reply from Motelrocks
Hi Kerrie, thank you for your review. I am sorry to hear that you have experienced an issue with the sizing of your jeans and this feedback will be passed on to the relevant team. If you have any questions regarding sizing please just reach out to the customer service team who will be happy to help out!
Motel x
Reply from Motelrocks
Hi Jamie-Lee, thank you for your review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
Reply from Motelrocks
Hi Lily, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Favourite pair of jeans
Delivery was pretty quick, took a week and jeans fit like a glove. Great quality and definitely recommend at least having one pair of motel rocks jeans in your wardrobe!
30 June 2026
Reply from Motelrocks
Hi Mia, thank you for leaving a review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Perfect fit!
Jeans fit perfectly and are of great quality. Happy with purchase! Would buy again!
15 June 2026
Reply from Motelrocks
Hi Leanne, thank you for leaving a review. I am so pleased to hear that you have been happy with your jeans and I look forward to seeing you shopping with us again soon!
Motel x
Reply from Motelrocks
Hi Molly, thank you for your review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Easy to order and fast delivery making…
Easy to order and fast delivery making my daughter very happy on her birthday!
25 June 2026
Reply from Motelrocks
Hi Helen, thank you for your review. I am so pleased to hear that you and your daughter have been happy with the order and hope to see you shopping with us again!
Motel x
Reply from Motelrocks
Hey Daniella, unfortunately it looks like you have left a review for the wrong company on our page - please leave a review for your Motel order if you have any feedback for us!
Motel x
Clothing is really cute but
Clothing is really cute. The price versus the quality of the items is a little disappointing.
16 June 2026
Reply from Motelrocks
Hi Tracy, thank you for your review. I am glad to hear that you have been happy with your order and your feedback regarding the quality and price of the items will be passed on to the relevant departments.
Motel x
Prompt easy delivery..
25 June 2026
Reply from Motelrocks
Hi Kerrie, thank you for leaving a review. I am so pleased to hear that you have been happy with the delivery service provided and I hope to see you shopping with us again soon!
Motel x
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