Element14 have to backorder much of the things they "stock". Upon querying about fairly common items stocked by all Element14's competitors you get rude short emails stating, "no stock, no quote". T... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Twice now, slow supply, doubled up Orders that took forever to sort out, and incorrect parts supplied in their most recent mishap. Spent today waiting for a courier that I was told had been booked for... See more
Want your order shipped same-day, as advertised? Expect an email in your just, addressed "Dear Customer" (probably why it ends up in junk - because they're too lazy to look up your name) asking you... See more
element14 singapore still does not deliver my order at all, since more than 4 weeks, although the components were all confirmed for maximum 5 working days since July 25, 2018. Those components wer... See more
Company replied
Company details
Written by the company
We are a fast and reliable distributor of products and technology for electronic and industrial system design, maintenance and repair. To power your success, we provide 24/7 access to the products you need, a wide selection of services, and dedicated customer support every step of the way. We also offer • Over 1 million products in stock • Over 2,000 leading suppliers • Fast & reliable delivery • Technical support 24/5 • Fast growing Industrial product range; and much more.
Contact info
72 Ferndell Street, Chester Hill, NSW 2162, Sydney, Australia
- 1300 361 005
- au-sales@element14.com
- au.element14.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast Delivery
You can get the parts cheaper. Most other companies that are cheaper cannot match the overnight delivery. GREAT SERVICE
Very fast
Very fast (same day metro area) delivery, easy ordering..
You can find better prices somewhere else, but not the same service for the same money :)
Great Service.
I no sooner placed my order and we received a dispatched notice, was really impressed with the online purchase turnaround.
Though it is no real surprise as we have always received great service especially when we need to call their staff which are always on the ball.
Delivery Options
Great now that they have fixed my delivery address problem,
Good service, need to understand the business.
Our business is not always direct, it has many indirect purchasers.
Excellent And Fast Service
The order process was painless and the order arrived next day as promised.. The next time i ordered - same deal.
Although slightly more expensive than some other places they are certainly the quickest in dispatch times.
Quick Service
Quick service and delivery with great offers each month, but slightly more expensive than others in the market
Generally very good
My last order a couple of months ago was for Raspberry Pi - PiFace Digital2 IO and a PiFace Control and display, after two calls and a couple of emails including photos of the received products, I still have the two PiFace Digital 2's and no sign of the PiFace Control and display. Otherwise I am generally happy with the service.
Usually good.
Great selection, usually good service & local availability.
Two items needing addressing:
It used to be easier to see which items were next-day and 5-7 working days. Filtering on this criteria alone would be gold. I'll often be willing to pay several times as much for components, as long as I can get them pronto, so I don't see any incentive for E14 to obfuscate this data.
Occasionally orders placed before (sometimes several hours before) 6PM-Next Day Delivery cutoff aren't "confirmed" until the next day. This means Next Day Delivery becomes Next Day Dispatch, Day After-Next Delivery.
Quality products, smooth transactions
Got what I wanted, fast with ease.
Always a pleasure to shop with E14
Large Range of Products
I have bought a few items from Element14 and the experience has been a good one. The one time an order was not fulfilled correctly, I rang and the problem was resolved pretty much immediately.
Great.
While not the cheapest going around they have a massive product range ready for quick delivery.
Good service.
Being a long time customer, for almost 30 years,I only have a couple of gripes.
I'm told by the reps, I could usually get better prices if I submit a parts list and wait a while. I prefer the "Better Prices" to be displayed as I generally have not the time or energy to spend shopping around. Please if you can give better prices, just display them!
And second, more and more stock seems to be from overseas so it takes longer to get here. That is a general problem, not just with Element 14.
Still, Element 14 is one of my main ports of call when I'm looking for parts.
FREE Screwdriver Set YeeHaa
Very happy with transaction and prompt delivery - well done!
The correct product arrived before due date specified. Thank you
First choice for Electronics parts
Been a customer since the early Farnell days and have always found them to be a very "friendly" business to deal with, most efficient and normally overnight deliveries. However my last order took a week for items showing "In stock" Perhaps the web site could show "Local" stock levels not just global stocks ?
Product arrived quickly and no hassle!
Got what we were after, got it quickly, and for a good price.
Costumer Service
Excellent costumer service. Staff knows their product very well and answers my question professionally. They know what they're doin' there.
Perfect shopping
Super prompt shipping. Auto split order. Signature on receive option. Very cool. A+++. The range and stock levels are great. Specials are really specials. I would recommend this to anyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








