element14 Australia Reviews 

372
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Element14 have to backorder much of the things they "stock". Upon querying about fairly common items stocked by all Element14's competitors you get rude short emails stating, "no stock, no quote". T... See more

Rated 1 out of 5 stars

Twice now, slow supply, doubled up Orders that took forever to sort out, and incorrect parts supplied in their most recent mishap. Spent today waiting for a courier that I was told had been booked for... See more

Rated 1 out of 5 stars

Want your order shipped same-day, as advertised? Expect an email in your just, addressed "Dear Customer" (probably why it ends up in junk - because they're too lazy to look up your name) asking you... See more

Rated 1 out of 5 stars

element14 singapore still does not deliver my order at all, since more than 4 weeks, although the components were all confirmed for maximum 5 working days since July 25, 2018. Those components wer... See more

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Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 003211345

  1. Electronics Company
  2. also in
  3. Electronics Store

Written by the company

We are a fast and reliable distributor of products and technology for electronic and industrial system design, maintenance and repair. To power your success, we provide 24/7 access to the products you need, a wide selection of services, and dedicated customer support every step of the way. We also offer • Over 1 million products in stock • Over 2,000 leading suppliers • Fast & reliable delivery • Technical support 24/5 • Fast growing Industrial product range; and much more.


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1.1

Bad

TrustScore 1 out of 5

372 reviews

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1.1

All reviews

(372)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast Delivery

You can get the parts cheaper. Most other companies that are cheaper cannot match the overnight delivery. GREAT SERVICE

15 February 2017
Unprompted review
Rated 5 out of 5 stars

Very fast

Very fast (same day metro area) delivery, easy ordering..
You can find better prices somewhere else, but not the same service for the same money :)

15 February 2017
Unprompted review
Rated 5 out of 5 stars

Great Service.

I no sooner placed my order and we received a dispatched notice, was really impressed with the online purchase turnaround.
Though it is no real surprise as we have always received great service especially when we need to call their staff which are always on the ball.

15 February 2017
Unprompted review
Rated 5 out of 5 stars

Excellent And Fast Service

The order process was painless and the order arrived next day as promised.. The next time i ordered - same deal.
Although slightly more expensive than some other places they are certainly the quickest in dispatch times.

15 February 2017
Unprompted review
Rated 4 out of 5 stars

Quick Service

Quick service and delivery with great offers each month, but slightly more expensive than others in the market

15 February 2017
Unprompted review
Rated 3 out of 5 stars

Generally very good

My last order a couple of months ago was for Raspberry Pi - PiFace Digital2 IO and a PiFace Control and display, after two calls and a couple of emails including photos of the received products, I still have the two PiFace Digital 2's and no sign of the PiFace Control and display. Otherwise I am generally happy with the service.

15 February 2017
Unprompted review
Rated 4 out of 5 stars

Usually good.

Great selection, usually good service & local availability.

Two items needing addressing:
It used to be easier to see which items were next-day and 5-7 working days. Filtering on this criteria alone would be gold. I'll often be willing to pay several times as much for components, as long as I can get them pronto, so I don't see any incentive for E14 to obfuscate this data.

Occasionally orders placed before (sometimes several hours before) 6PM-Next Day Delivery cutoff aren't "confirmed" until the next day. This means Next Day Delivery becomes Next Day Dispatch, Day After-Next Delivery.

15 February 2017
Unprompted review
Rated 4 out of 5 stars

Large Range of Products

I have bought a few items from Element14 and the experience has been a good one. The one time an order was not fulfilled correctly, I rang and the problem was resolved pretty much immediately.

15 February 2017
Unprompted review
Rated 4 out of 5 stars

Great.

While not the cheapest going around they have a massive product range ready for quick delivery.

15 February 2017
Unprompted review
Rated 4 out of 5 stars

Good service.

Being a long time customer, for almost 30 years,I only have a couple of gripes.
I'm told by the reps, I could usually get better prices if I submit a parts list and wait a while. I prefer the "Better Prices" to be displayed as I generally have not the time or energy to spend shopping around. Please if you can give better prices, just display them!
And second, more and more stock seems to be from overseas so it takes longer to get here. That is a general problem, not just with Element 14.
Still, Element 14 is one of my main ports of call when I'm looking for parts.

15 February 2017
Unprompted review
Rated 5 out of 5 stars

First choice for Electronics parts

Been a customer since the early Farnell days and have always found them to be a very "friendly" business to deal with, most efficient and normally overnight deliveries. However my last order took a week for items showing "In stock" Perhaps the web site could show "Local" stock levels not just global stocks ?

15 February 2017
Unprompted review
Rated 5 out of 5 stars

Costumer Service

Excellent costumer service. Staff knows their product very well and answers my question professionally. They know what they're doin' there.

15 February 2017
Unprompted review
Rated 5 out of 5 stars

Perfect shopping

Super prompt shipping. Auto split order. Signature on receive option. Very cool. A+++. The range and stock levels are great. Specials are really specials. I would recommend this to anyone.

15 February 2017
Unprompted review

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