Attune Hearing - Townsville Reviews 33

TrustScore 4.5 out of 5

4.7

Ross River Road 42, 4812 Mundingburra, Queensland, AU


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Rated 5 out of 5 stars

Have always avoided a hearing test though knowing I have always needed some assistance. Finally booked an appointment with Attune Townsville. Brianna Ensor, my audiologist in Townsville was so knowle... See more

Rated 5 out of 5 stars

I have been a client of Attune Hearing Townsville for 5 years and I have been totally satisfied with all aspects of this practice. Anita is my consultant and I can not speak highly enough of her atti... See more

Rated 5 out of 5 stars

I came away from this experience feeling so much more confident and enlightened. Dana explained my situation very clearly and made adjustments to my hearing aids. She was also very kind and happy to r... See more

Company replied

Rated 4 out of 5 stars

Very well done. Very caring and explained everything very well in detail. Did not feel rushed or looked at as being silly. Very prompt.

Company replied


Company details

  1. Hearing Aid Store
  2. Pharmacy

Information provided by various external sources

Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.


Contact info

  • Ross River Road 42, 4812, Mundingburra, Queensland, Australia

  • (07) 4421 3640

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Have always avoided a hearing test…

Have always avoided a hearing test though knowing I have always needed some assistance. Finally booked an appointment with Attune Townsville. Brianna Ensor, my audiologist in Townsville was so knowledgeable, understanding and helpful with my hearing difficulties. In fact, all the staff were and continue to be each time I visit the practice. Now, after 9 months of daily use I realise how many conversations I have missed, or misunderstood. Genuinely wished I had done this earlier in my life.

15 July 2022
Unprompted review
Rated 5 out of 5 stars

Ongoing support

I have been a client of Attune Hearing Townsville for 5 years and I have been totally satisfied with all aspects of this practice. Anita is my consultant and I can not speak highly enough of her attitude to assistance without pressure selling while being thorough in diagnosis and advice. I always appreciate her friendly approach and funloving nature. Anita you are one of a kind. Thank you.

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Anita was very professional & very…

Anita was very professional & very helpful with my new hearing aids. Nothing was to much trouble for her, very happy customer indeed

19 October 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

Hi Peter, we're glad that you like your new hearing aids and the customer service. Enjoy the rest of your day and have a very Merry Christmas!

Rated 5 out of 5 stars

Anita’s Help for a Musician

Anita was recommended by other musicians for her understanding of their needs. I was really happy and reassured by her assessment and solution of my hearing problems. The hearing aids she fitted have made my social and musical life so much better.
I really appreciated her patience and expert advice.

13 September 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

Hi Ronda, it's great to hear other people's experiences helped you to make an informed decision for your hearing. Being connected with others and the joy of music are gifts we wouldn't want to miss in life, so we're glad that our clinical staff could help you get back to what you love. We wish you all the best with your new hearing aids and everything else moving forward. Have a lovely day!

Rated 5 out of 5 stars

I came away from this experience…

I came away from this experience feeling so much more confident and enlightened. Dana explained my situation very clearly and made adjustments to my hearing aids. She was also very kind and happy to research any further help available for me. I feel very confident and she has my full trust. I look forward to our next meeting. Thank you so much

20 September 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

Hi Jean, that is our aim - to give you back your confidence and help you feel much better by restoring your gift of hearing. It is amazing to hear from you that everything is going well. Thank you for your review and we will see you again soon!

Rated 4 out of 5 stars

Very well done

Very well done. Very caring and explained everything very well in detail. Did not feel rushed or looked at as being silly. Very prompt.

20 September 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

Thank you Tamika for letting us know our Attune clinical team in Townsville took good care of you. Have a great day!

Rated 5 out of 5 stars

Fantastic happy staff who are anxious…

Fantastic happy staff who are anxious to please and help with any concern Dana is very articulate and patient and explains everything in words we patients can understand. Excellent experience even when I was asked to return the following day.

13 September 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

We're glad you enjoyed your experience Susan. It's great to know our clinical staff genuinely want to take care of you and help you get results you need for your hearing. Much appreciated!

Rated 5 out of 5 stars

Excellent service from all staff

Excellent service from all staff. Very professional & welcoming.

19 September 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

Thanks Jodi, it's great to hear you had a positive experience at Attune Townsville. Have a great weekend!

Rated 5 out of 5 stars

Excellent experience

Excellent staff, excellent service and excellent DVA hearing aids

9 September 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

Thanks for your feedback Andrea. Have a lovely weekend!

Rated 5 out of 5 stars

Thank you so much…

Thank you to the team at Attune and most especially to Dana for her patience, understanding and clear explanation with everything we discussed regarding my hearing concerns and how to manage my aids.
I feel confident now to comfortably wear my hearing aids now that my hearing was assessed and my aids adjusted properly to suit my needs.

6 July 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

We're happy to assist you Debra! It's great to hear you are more confident and getting on well with your new aids. Have a great week!

Rated 5 out of 5 stars

Check up on hearing and aids

The team at Attune Townsville are always helpful and go out of there way to fit me in because I live out of Townsville. Dana Ellul explains what is happen with my hearing and my aids. Best thing when I was told about Attune

17 June 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

We're happy to hear you decided to stay with us Rob. Thank you to everyone who could assist, and we wish you all the best for the future Rob. Have a great week!

Rated 5 out of 5 stars

Great service for a young patient

My son is only 5 and was very nervous. They were very patient with him and made it seem like a game. Overall such a great positive experience for both of us.

31 May 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

Thank you Lee for your feedback. We're glad you both had a great time and we wish you all the best!

Rated 5 out of 5 stars

Lovely staff

Lovely staff , so helpful and friendly . Made the hearing test experience so easy for my 7 yr old . Would recommend

30 May 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

Thank you Gabrielle for taking your little one to our clinical audiology team at Townsville. We're pleased to know you both had a pleasant experience and we wish you and your little one a great week ahead!

Rated 5 out of 5 stars

Great staff, warm welcome, very professional

Great staff, warmly welcomed and audiologist was fantastic with my 8 year old. Highly recommend.

13 May 2022
Unprompted review
Attune Hearing - Townsville logo

Reply from Attune Hearing - Townsville

We appreciate your feedback Narelle. It's good to hear you and your little one had a pleasant visit with our clinical audiology team in Townsville. We wish you the very best. Have a lovely day!

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