attracosports.com Reviews 32

Ordered the swimsuit. didnt like it , needed to return.  They sent a whole instructions how to ship it back 😏I shipped the package to the address provided by them and paid for the outbound shipping. And, the address turned out to be incorrect, and the package was returned back to us by the carrier.

Please note that shipping charges paid to the carrier are non-refundable, and return shipping costs also apply when a package is sent back due to an incorrect or incomplete address

Asked to provide the trk#, so I did, never had such a horrible return item experience

I returned one item despite its good quality and accurate description. The process was easy, and the return options were affordable.

I was looking forward to receiving my new swimwear, but it wasn't until today. In response, the seller said they will send a fresh box.

The shoulder straps are adjustable and the skin will not be rubbed. Both comfortable and practical.

Designed for both swimming and cycling, this suit provides a close, comfortable fit and is built from a material that withstands the friction of wetsuits, ensuring long-lasting performance.

The swim suit is my favourite swimsuit ever. Front opening , boy leg. I swim all year round and have found it a great suit .I feel very comfortable in it and hope that the company can produce a chlorine resistant version for pools in the future. I swim in the sea. I have ordered another suit.

I ordered two bathing suits. A week went by, I hadn't received any shipping info. I reached out to customer service. Received no response. But 2 days later, I received an email saying I canceled my order. Which I clearly did not.

Returning items is not very convenient, in addition to having to pay the return shipping cost, they deduct the original shipping cost from your refund. The items are being returned due to not fitting properly. Ordered the same size and one top the sleeves were too short and the other the sleeves were too long. You also cannot return any items on clearance.

If you are debating ordering from the company, don't. Just don't. Quality is horrible, then when you want to make a return, they subtract the amount they were charged to ship the item to the customer from your return amount, AND they make you pay for return shipping. So, I just spent $38 to try on some very cheap and poorly designed swimsuits... cool.

As a general rule, I wear a small. But, seeing as this company is from overseas, I took the time to do my body measurements to make SURE the sizing was right before I ordered.
I was a small according to the chart.
Well, the shorts barely fit but mainly, they were very unflattering. They were poorly made with uneven edges and the seams were way off. The shirt, I couldn't even get it over my head it was so small! And even if I could have managed that, the shirt was SO short in the waist I know it wouldn't cover my belly button . And I'm short!(5ft4in at best) Looked like it was made for a child.
To return the item cost $14. Not even kidding. I was charged $14 to basically send a $36 dollar item back to China.

i ordered a swim suit. The fit was poor. Too short in the body and too wide in the hips, gaping at bottom area! The return process was terrible. You have to email and request a return. They wanted to know why. Then they wanted more reasons! Each back and forth took days. Finally got "permission" to return, at my cost, and now they want an email with tracking info. Much too difficult, i will never order from this business again

Purchased a swimsuit that was different than the one they advertised on their website. Instead of blue and white, it is blue, white and black and instead of a white zipper, they put in a very large (looks like it is a man's zipper) that is black and gold. It is garish.

You are supposed to contact them via email within 7 days for a return. No one responds. So now I am going to my credit card company.

My thoughts are that this business is going away as it is has an LA address but all products coming from China.

Such a horrible experience! The “service” is rude and obnoxious. Make sure you read the return policy - very sketchy. The customer is “not right”. I spent over $125 on product- they were lovely but didn’t work for me. You will have to take numerous photos of the items you are returning… once they “approve” they will give you an address to return to California. Unfortunately my tracking receipt from the post office went through the laundry in my pocket, I spent $20 to return. Mr. CEO told me there is no way of tracking my package without the tracking number!!! I sent it to the address he sent me… I do not have extra money to lose… I am so very upset about this. He told me he is NOT a transportation service and there is nothing he can do??? So when my items are returned to the address I sent them to with all paperwork and product …. Where does it go!!! They have all my paperwork in there.

I do not believe he operates out of the US.

NO CUSTOMER SERVICE/how do they run a business like this . BEWARE!!! I don’t want folks to lose the money I have!

The caliber of the client service was exceptional! They answered all of my question with ease and promptness, and they were incredibly polite and accommodating. Better still, I could just change my order. Many thanks for it.

!!Buyer Beware!!

I recently purchased two swimsuits from attraco online for the summer. I had not heard of the store before but the reviews looked promising.

Issue number 1. Once purchased I never received “a we have shipped email”. I did use Shopify which did give me a tracking number. However, the tracking number was not linked to any updates.

No worries, 12 days after purchasing I did receive the suits! Unfortunately they did not fit properly.

Issue number 2. The package did not come with a return label or exchange instructions. This is not my first time experiencing this, so I contacted the company asking for a refund. They replied back in a timely manner. However, they pushed hard for an exchange for the proper size staying that they would pay for the original shipping cost. That was not what I needed because the overall style of the suit did not fit my body well.

Issue number 3. We both agreed on the return. However, they stated that I will obligated to pay for shipping back, they would take out the shipping cost of when they sent the suits to me. On top of that they did not send me a shipping label. They sent me a long email explaining who the sender would be, the address, and required the customer to send them the tracking number after the item was sent.

I understand the company trying to provide convenience when picking a shipping carrier. But I do not appreciate the lack of professionalism in the logistical process of the return. I have two stars because the company had quick and honest communication. I know times are difficult in this economy and business would like to make a profit. But I will not be going back again or recommending because attraco comes across more worried about profit To over the customers. To each their own. I will not be returning.

I easily found the same swimsuit I bought from Dillards for about $50 less. Ordered it on Monday, and it's arriving on Saturday. Got Shipping notifications with tracking info. So far, so good. Used PayPal for payment without any issues.

What's most essential to me is that the item matches the description and the delivery was made quickly.

"Nice to have a website that is simple and easy to use. Here, think about what the purpose is. The content and so super. Nice to find nice swimwear for women.
I don't have a normal figure like most people at the age of 48, despite that the suit fit well.
I had to correct my own typo in my delivery address. It was fixed over the email and it worked.
By the way, fast delivery, which is great, especially during the holidays."

If I could give this company a 0, I would. I ordered 73$ worth of merchandise that when received did not fit. The items were poorly designed, with a small neck hole & a front zipper that was too small to accommodate my torso. The material was thin & the garments would not have lasted long. I started a return based on the company’s posted policy, demanding that the merchandise be returned with a tracking number. And posting that it would deduct the 8.99 shipping charge from the refund.I sent merch back by UPS for $23.00. When received, the company contacted me that it didn’t have a way to send my refund, even tho’ I paid by credit card. It demanded that I open a Pay Pal account, which I did. When received, my refund was $59.11. These deductions include the $8.99 shipping charge & PayPal fees charged to me. Add to those the 23.00 UPS fee to return the
merchandise & I recouped 36.11 of my nearly 73.00.

A disreputable company like this should not be allowed to conduct business here.

Ordering is easy, using discounts is simple, and my order actually arrived earlier than expected. Plus, everything is super cute!