Outstanding service I would like to thanks Miss Giedre for her outstanding service, I approached Miss Giedre with a problem that in another branch didn't have solution, she resolved the problem in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the get go incredibly helpful and friendly staff especially Terence. Love the 24hrs access and being able to use your mobile to access everything too. Makes a huge difference to padlocks. Just wi... See more
Company replied
Working with Attic Self Storage in Marylebone was easy and very convenient. The staff are very helpful and took me through the whole experience of using their facility. Great customer service ind... See more
I had a very smooth experience at the Marylebone unit Jayson made what is usually a stressful situation into stressfree experience,, Honestly, it’s rare to come across individuals who genuinely c... See more
Company details
- Self-Storage Facility
- Business to Business Service
- Moving Supply Store
- Records Storage Facility
- Storage Facility
About Attic Self Storage - Marylebone
Written by the company
Make room for the things you love
Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:
• Safe & secure storage • Modern, clean and bright facilities • Free 24-hour access • Award-winning customer service • Flexible storage solutions • Best value for your money • 100% online check-in • Discounted packaging material • Delivery receipt and more Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved. visit site get a quoteContact info
Rossmore Court, Park Road,, Marylebone, NW1 6XX, London, United Kingdom
- 02039856700
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amy at Marylebone was a huge help to me…
Amy at Marylebone was a huge help to me when I had just started in the finance department of a Danish company that had a storage room at Attic Self Storage Marylebone (for our Uk office). I could see that we were paying for something but I did not have any information about the agreement or how to get access to the online system (I had not received any hand over from my predecessor and could not find any written information either), but based on the information I did have, Amy was able to help me get access to the account and update the contact details so that I would receive the relevant information – and a few weeks later, when I realized that the changes I had asked for, could make it a little more difficult for a colleague in London to get access to the storage room, Amy was again quick to help me get the contact details changed to a set-up that worked better for all involved.
Based on my interactions with Amy, I would be very happy to recommend Attic Self Storage to someone else.

Reply from Attic Self Storage - Marylebone
Jayson and Amy are always helping me…
Jayson and Amy are always helping me with parking. Thanks for your assistance

Reply from Attic Self Storage - Marylebone
Outstanding service
Outstanding service
I would like to thanks Miss Giedre for her outstanding service, I approached Miss Giedre with a problem that in another branch didn't have solution, she resolved the problem in minutes, she was professional, caring, a lovely surprise. I high recommend Marylebone branch.
Once again thank you Miss Giedre
Excellent Customer Service
Jayson was very helpful, professional and friendly, taking the time to answer all my questions clearly. It was my first time using self-storage and he was able to guide me through every step efficiently until I was fully onboarded and setup with my storage locker.
I appreciated Jayson's excellent customer service.
Working with Attic Self Storage in Marylebone
Working with Attic Self Storage in Marylebone was easy and very convenient.
The staff are very helpful and took me through the whole experience of using their facility. Great customer service indeed.
The facility is very clean and easily accessible whenever we may need it.
Thank you to Jayson for his time and patience.
Very friendly and helpful staff
Very friendly and helpful staff. Easy access in the app. 24/7 access to unit, and very clean area
Very good service by Jason
Very good service by Jason, he was easy going and helped me with all I needed.
Experience was very easy
Experience was very easy. Thanks to Amy she helped me all the way through the entire process. It was a bit hard to find the facility on Apple Maps, the facility is around the corner which was inconvenient since I had a lot of bags to lug around.
Outstanding storage facility
Absolutely outstanding storage facility! The staff are exceptional - professional, friendly, and always ready to help. The premises are spotless, with top-notch security features that gave me real peace of mind. It's also incredibly easy to access and perfectly located. I couldn’t have asked for a better experience. Highly recommended!

Reply from Attic Self Storage - Marylebone
Marylebone Attic was very helpful and…
Marylebone Attic was very helpful and their service was always the best. Great storage facility with very fair pricing.
Any questions you have the team are always happy to help. Always had lovely conversations with the team at the reception desk too.
Many thanks to Jayson, Amy and Giedre

Reply from Attic Self Storage - Marylebone
Great customer service!
Great customer service! the email instruction to access the storage makes it very easy

Reply from Attic Self Storage - Marylebone
First Class Service
Jason was extremely helpful, very knowledgeable and obliging. I was greatly impressed by the storage unit’s cleanliness and efficiency

Reply from Attic Self Storage - Marylebone
Another month of great customer service…
Another month of great customer service provided by Giedre, Jayson and Amy! Extremely helpful with queries and very polite and friendly towards us all.

Reply from Attic Self Storage - Marylebone
Very good and professional service
Very good and professional service

Reply from Attic Self Storage - Marylebone
Doing some work in the area
Doing some work in the area. Jayson and Amy are very helpful with sorting parking for me

Reply from Attic Self Storage - Marylebone
The storage facilities are really clean…
The storage facilities are really clean and I felt very safe leaving all my belongings in Attic’s trusting hands. Jayson in particular was always very helpful and friendly and made the experience super easy from my perspective. Definitely recommend if you’re looking for somewhere to store your bits and pieces.
Really helpful staff and convenient…
Really helpful staff and convenient storage solution! Jayson, Gredie and Amy were fantastic!
Jayson @ Attic
I had a very smooth experience at the Marylebone unit
Jayson made what is usually a stressful situation into stressfree experience,, Honestly, it’s rare to come across individuals who genuinely care and want to help
If you find yourself needing a storage unit in the area - don’t think twice and ask for Jayson.
Great and friendly service at…
Great and friendly service at Marylebone branch. The facility is well maintained and easily accessible.
Very happy with Jayson
Very happy with Jayson. He helped me with a good price and room
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







