I have found virus attack about Exodus windows wallet app and reported it. Even I provided this virus, they didn't pay me for this bug bounty. It's really serious hijacking virus and they need to... See more
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The wallet itself needs a huge upgrade and is also very inconsistent with how it functions through usage. The staking is also pretty wonky and needs updating. Being a user of this wallet since 2020, I... See more
Company replied
Although I don’t have a wallet with Atomic, I was contacted by what turns out to be a scammer trying to coerce me into opening a phoney Atomic wallet. I was smart enough to Google Atomic Wallet, cont... See more
Company replied
It is really good wallet, the support team are getting in touch with me anytime I need, and following up my issue until it is solved. I rate 5 stars for Atomic wallet and its team
Company replied
Company details
Written by the company
Light multi-assets wallet with built-in atomic swap exchange
Contact info
You should know
3.2
Average
15K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Very Simple!
21 July 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for your feedback! We're glad to hear you find Atomic Wallet simple to use. If you have any questions or need assistance, feel free to reach out to us at support@atomicwallet.io.
I got a response pretty quickly
I got a response pretty quickly. Idk what worked cs I retried off & on for at least a day & nothing worked. All of a sudden I was able to do my transaction. I appreciate the help in a prompt way. Idk jack about this stuff but I want in on the game & I'll learn as I go!
Thank you!
Nancy
17 July 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for sharing your experience! We're glad to hear your transaction eventually went through and that our support team could assist you promptly. If you ever have questions as you continue learning, don’t hesitate to reach out to us at support@atomicwallet.io — we’re here to help!
Failure to delete and create multiple swaps
Greetings
Given the convenience and security of the Atomic Wallet, one issue that should be resolved sooner is the swap issue, which first does not perform without balance, and even if it does, it does not allow retransactions, like me repeating a swap several times. The next issue is the duration of the swap, which should be instantaneous. The possibility of deleting incomplete swaps should be provided.
18 July 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for sharing your feedback and suggestions. We understand how important seamless and flexible swaps are for your experience. Your points regarding retransaction limitations, swap duration, and handling incomplete swaps are valid, and we’ve forwarded them to our development team for consideration.
If you encounter specific issues, please reach out to support@atomicwallet.io so we can assist you directly.
This is my wallet since years ago and I…
This is my wallet since years ago and I can only recommend it. You can manage lots of coins and tokens from here, do exchange very easily and feel that every asset is under your control.
13 July 2025
Unprompted review
Reply from Atomic Wallet
Hi there!
Thanks for taking the time to leave a review.
We're glad to hear that you're enjoying our service! We're always trying to improve our product and provide our users with a convenient, one-stop-solution for all their crypto needs!
Should you ever have any issues or wish to leave us any feedback, please don't hesitate to reach out to us at support@atomicwallet.io. We're always here to assist!
Hope you have a great day!
Best,
-J
Reply from Atomic Wallet
Hi there!
Thanks for taking the time to leave a review.
We're thrilled to hear that you're satisfied with our service! Should you ever run into any issues, please don't hesitate to reach out to us at support@atomicwallet.io!
We're always here to assist.
Hope you have a great day!
Big fees
Big fees. Not allowing smooth movement even when paying said fees. Support says it’s not their problem.
10 July 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
We're sorry to hear about your experience. Network fees are set by the blockchain, but we understand how frustrating failed transactions can be. If you're still facing issues despite paying fees, please contact support@atomicwallet.io with your wallet and transaction details so we can investigate further.
great support!
9 July 2025
Unprompted review
Reply from Atomic Wallet
Hi Lucky!
Thanks you for taking the time to leave a review!
We're glad to hear that you're satisfied with our service and we hope to keep providing you the highest level of support.
Hope you have a great day!
Best,
-J
Reply from Atomic Wallet
Hi there,
We're sorry to hear that your experience didn’t meet expectations. We'd appreciate the chance to understand what went wrong and help if possible. Please feel free to contact us at support@atomicwallet.io so we can look into it.
Not a good company
Not a good company , The balances are virtual, Making a successful withdrawal is a complicated process and not in the same class with TREATY .
Advance solution and good pay.
5 July 2025
Unprompted review
Reply from Atomic Wallet
Hi Blanche!
Thanks for reaching out to us.
Please note that it's not yet possible to cash out from Atomic Wallet directly, as the app doesn't support crypto-to-fiat conversions.
If you're currently having issues withdrawing any of your tokens to another address, please don't hesitate to reach out to us at support@atomicwallet.io. We're always here to assist!
Looking forward to your reply.
Best,
-J
Big Scam ever!
Big Scam ever! You'll see a balance, but you can't do anything with it. Atomic wallet is big scam, hands off.
6 July 2025
Unprompted review
Reply from Atomic Wallet
Hi Ralf,
We're sorry to hear this. Atomic Wallet is non-custodial — only you control your private keys and funds. If you're seeing a balance but can't use it, it may be due to network issues, fake tokens or missing transaction fees. Please contact support@atomicwallet.io so we can investigate and assist you directly.
Easy to use and quick.
4 July 2025
Unprompted review
Reply from Atomic Wallet
Hi Gloria,
Thank you for your feedback. We're glad to hear Atomic Wallet is easy and fast for you to use. If you ever need help or have questions, feel free to contact support@atomicwallet.io.
Accountant …
Really a talented staff in all aspects with integrity and dedication
29 June 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for the thoughtful feedback.
We're honored by your kind words about our team. Integrity and dedication are core to what we do. If you ever need assistance, feel free to reach out to support@atomicwallet.io.
AllRealGroup and Atomic Wallet work in…
AllRealGroup and Atomic Wallet work in sync to give you fake coins that you cannot take out of your wallet but only they can take out. Either way they closed down their trading site and whatever you taught you had in coins is gone , and so are they , gone to the bank to enjoy your earnings .
We all know Atomic wallet has no affiliation with AllRealGroup. AllrealGroup uses the Atomic wallet back door scam to infiltrate and deposit your cash to fake coins .which has o value . Check Block Explorer to see if your coins are real or not .
26 June 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
We’re sorry to hear this, but Atomic Wallet has no affiliation with AllRealGroup or any third-party trading platforms. Atomic Wallet is non-custodial—only you control your funds. If you’ve encountered a scam, please contact support@atomicwallet.io so we can assist and guide you.
Atomic Scammers?
Can`t trust them, had 2 separate wallets, both compromised after due diligence on my part setting them up, numerous platitudes from them about what happened but no liability. I wouldn`t touch them with a barge pole if I were you and that`s the polite response, now Atomic support ask me to contact them regarding this issue but every time I do I go round in ever diminishing circles, so what`s the point nothing changes and they wont accept liability
27 June 2025
Unprompted review
Reply from Atomic Wallet
Hi Robert,
We’re truly sorry to hear about your experience. Atomic Wallet is non-custodial and does not have access to user funds or keys. If both wallets were compromised, it may indicate device or recovery phrase exposure. We're here to help—please contact support@atomicwallet.io for a detailed review.
Trying to draw finds via an external investment
Trying to draw funds via an external crypto investment. I moved 6000 dollars into atomic. My intention was to draw 4000 dollars from the wallet. This is my first transaction in crypto. Now they want me to put in 5000 dollars of MY money to atomic to confirm my credentials.
Now, I need to draw money as things are difficult. Why would I deposit 5000 dollars which I don’t have just so I can draw 4000 from an account that already is 6000 dollars in credit. Crazy.
This is definitely a SCAM.
19 June 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for your opinion.
Kindly note, Atomic Wallet doesn't impose any extra fees on transactions.
According to the provided information in your review, it looks like you are in contact with scammers and not our support. Our support will never request any bank details or financial transactions from your side. Given the circumstances and a high prevalence of scams ongoing, we must ask if you have been approached by anyone to create an account in Atomic. Were you approached by someone claiming to have “investments” opportunities or saying they have found “funds to be recovered” under your name, or something similar? We encourage you to let us know directly, and do not communicate with any 3rd parties regarding your wallet.
We've opened a support case for you. Please contact us at support@atomicwallet.io and include your case number TP-2006-01 in the message. This will help us quickly identify your request and assist you further.
I sent a large sum of funds into my…
I sent a large sum of funds into my Atomic Wallet and within 15 minutes the funds disappeared. I never initiated this transaction and I believe the funds have been taken from crypto scammers. Atomic wallet said there is nothing they can do.
28 May 2025
Unprompted review
Reply from Atomic Wallet
Hi Carla,
Thank you for your review!.
We completely understand your frustration, and are truly sorry you’re experiencing this. Given the circumstances and a high prevalence of scams ongoing, we must ask if you have been approached by anyone to create an account in Atomic. Were you approached by someone claiming to have “investments” opportunities or saying they have found “funds to be recovered” under your name, or something similar? We encourage you to let us know directly, and do not communicate with any 3rd parties regarding your wallet.
We've opened a support case for you. Please contact us at support@atomicwallet.io and include your case number TP-1906-01 in the message. This will help us quickly identify your request and assist you further.
Atomic
easy to use , trustable , so many asssets and options , the best wallet u can have
18 June 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you so much for your kind words!
We’re thrilled to hear that you find Atomic Wallet easy to use, trustworthy, and full of useful features. Supporting a wide range of assets while keeping things simple is exactly what we aim for!
If you ever have questions or ideas to share, we’re always here: support@atomicwallet.io
Thanks for being part of the Atomic Wallet community!
Atomic Wallet is being used by scammers to send fake Crypto
Atomic Wallet is being used by scammers like BestExpert-Online to plant fake Crypto , with cero $0.00 value in it . The scammer sends money to the Atomic wallet to convince their victims that the money they profited from their fake trading platform, is safe.
In order to get it transfer to the respective bank account , the victim has to pay Gas Fees for CAD$18000 with the promise he/she will get it back together with his/her funds . Once the Scammer, in this case Best-ExpertOnline , get that money, which can be seen in the Atomic Wallet displayed like is there like a normal Crypto, then the scammer will ask for another fee called Acceleration Fee for additional CAD$12000 to speed up the process, otherwise you will have to wait for the absurd period of 72 Business days, and he promises, you will get your money and these fees back in 24 Hours . Once the victim has sent that money in desperation to collect and recover the invested money and fake profits , he / she is done… you will never get your money back.
I contacted Atomic Wallet support for an explanation and they just told me that they can’t do anything about it since they don’t have any means to scan or filter these transfers to verify if the Crypto currency they received is legit., So be careful with the type source of your Crypto transaction is coming from and before send any fee , do an investigation on this Crypto currency with and App called BitcoinExplorer and confirm the crypto is genuine and It has actual $$ value since Atomic Wallet can’t provide that assurance, or use a different Wallet that is more trustworthy than this one.
27 March 2025
Reply from Atomic Wallet
Hi Julian,
We're terribly sorry to hear about your experience.
Unfortunately, there are quite a few scammers operating these days, especially in the crypto community. Fake tokens are designed to look like legitimate cryptocurrencies. They are often named after existing, well-known tokens and may even replicate their symbols and branding. The primary goal of creating these tokens is usually to mislead investors and capitalize on the reputation of established cryptocurrencies.
As much as we want to help put these criminals behind bars, it's impossible for us to track them down. Due to the anonymous nature of blockchain technology, extracting valuable information (such as name, location, contact info, etc.) from a coin address is not possible. Seeing as we are a decentralized and noncustodial wallet, we do not have any personal information on any of our users either.
We recommend you immediately forward any information you may have on the scammers and their whereabouts to your local cybercrime authority. Law enforcement should be able to track these criminals down and bring them to justice. If they have used phone numbers or text messages, they can possibly be tracked.
If we can be of assistance, please do not hesitate to contact us at support@atomicwallet.io. We are here to help!
Atomic Wallet scammers and thieves…
Atomic Wallet scammers and thieves steal the money of depositors in their account, then you receive an email in which they claim that they are just a front. Therefore, it is necessary to warn and also inform the US Federal Government about the theft of this huge amount of money that may be used to finance terrorist operations or money laundering activities from any major gangs. Report these thieves so that they can be arrested.
17 June 2025
Unprompted review
Reply from Atomic Wallet
Hi Ehab,
Thank you for your opinion.
We completely understand your frustration, and are truly sorry you’re experiencing this. Given the circumstances and a high prevalence of scams ongoing, we must ask if you have been approached by anyone to create an account in Atomic. Were you approached by someone claiming to have “investments” opportunities or saying they have found “funds to be recovered” under your name, or something similar? We encourage you to let us know directly, and do not communicate with any 3rd parties regarding your wallet.
We've opened a support case for you. Please contact us at support@atomicwallet.io and include your case number TP-1806-01 in the message. This will help us quickly identify your request and assist you further.
Good one crypto wallet with friendly UX…
Good one crypto wallet with friendly UX and low fees!
15 June 2025
Unprompted review
Reply from Atomic Wallet
Hi Danny,
Thanks for the great feedback!
We’re happy to hear you’re enjoying Atomic Wallet’s user-friendly experience and low fees — that’s exactly what we aim to deliver!
If you ever have questions or suggestions, don’t hesitate to reach out at support@atomicwallet.io
Thanks for choosing Atomic Wallet!
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