Been saving with Atom for about 5 years now. Safe, reliable, easy to manage and consistently good rates of interest on their savings products. Their interest rates are no longer the best in the ma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Currently using Atom Bank for fixed rate savings. The app is straightforward and easy to use and you are notified in plenty of time before maturity to decide on your options. Will definitely continue... See more
Company replied
Easy and quick to open accounts. Very competitive interest rates offered and everything you need to keep track on the banking app. The whole service inspires confidence as a saver. Have been a custome... See more
Company replied
I’ve been using Atom for my ISA and savings for a few months now, it was recommended by my daughter who had her mortgage with them and because of that had been able to pay it off early! My financial... See more
Company replied
Company details
About Atom bank
Written by the company
We’re the UK's first app-based bank and we’re making banking easier, faster and better value. Founded in 2014, we're on a mission to change banking for good, putting our customers at the heart of everything we do.
We're proud to offer simple and secure products designed to help you make the most of your money. Whether you're looking to grow your savings, get a competitive mortgage or secure a business loan, our first-class app and award-winning UK-based customer support team are here for you seven days a week.
We believe banking should be effortless. That's why our app is built with intuitive features and robust security, offering biometric login, real-time notifications and FSCS protection to keep your money and data safe. We don't have expensive branches, so we can focus on delivering better rates and a seamless digital experience.
Experience banking that works for you.
FSCS Protection
Your money will be covered by the Financial Services Compensation Scheme (FSCS), which means your deposits are protected up to £120,000.
Contact info
The Pattern Shop, NE1 3PD, Newcastle upon Tyne, United Kingdom
- 0333 399 0050
- customer.operations@atombank.co.uk
- atombank.co.uk
Easy Access Cash ISA
4.8
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been with ATom for 8+ years and always…
Been with ATom for 8+ years and always found the system to be clear, easy to use as in transferring monies and opening accounts.
16 July 2026
Reply from Atom bank
Hi Albert. Great to read you find our App easy to use. Thanks for your long term custom. SW
Reply from Atom bank
Hello Anthony. Lovely to read your review. Thank you so much for the 4 stars. SW
A good mobile banking app.
An easy app to use. Has a good range of investment pots to offer both fixed and easy access. Clear easy to use menus. Competitive rates.
15 July 2026
Reply from Atom bank
I’m glad to hear you like our App and products. Thanks for the review and the 5 stars. SW
Very professional at alltimes
12 July 2026
Reply from Atom bank
Hi Lorraine. Great to read your review. Thanks for sharing your experience. SW
Excellent company
Excellent company. The website is so easy to use, even for a 75 year old. Good rates too.
16 July 2026
Reply from Atom bank
Hi Chrisie. Great to read you find our App easy to use. Thanks for taking the time to leave feedback. SW
Reply from Atom bank
Hi John. Lovely to read your review. Thank you so much for the 5 stars. SW
Great communication over the phone with…
Great communication over the phone with someone I could understand
10 July 2026
Reply from Atom bank
Hello Steven. Great to hear you’ve had a good experience with our Customer Support Agents. I will pass your feedback on to the team. Thanks for your review. SW
Easy to use app great interest rates
15 July 2026
Reply from Atom bank
Hi Linda. Great to read your feedback on our App and account set up. Thanks for your review and the 5 stars. SW
Its a bank and i have a few accounts ok
30 June 2026
Reply from Atom bank
Thank you for taking the time to leave us a review. SW
Reply from Atom bank
Thank you for taking the time to leave us a review. SW
Kept up to date with all relevant…
Kept up to date with all relevant information. Easy to use app.
15 July 2026
Reply from Atom bank
Hello Sheila. I’m glad to hear you like our App. Thanks for the review and the 5 stars. SW
Straight forward procedure.
15 July 2026
Reply from Atom bank
Thank you for taking the time to leave us a review. SW
Really to use
8 July 2026
Reply from Atom bank
Hi Jacob. Great to hear you find our App easy to use. Thanks for taking the time to leave a review. SW
Excellent range of savings
Excellent range of savings, a welcoming App, that is friendy to use
14 July 2026
Reply from Atom bank
Hello Bernard. I’m glad to hear you like our App and products. Thanks for the review and the 5 stars. SW
Simple to manage accounts via the App.
Simple to manage accounts via the App.
I started banking with Atom many years ago and have always found the process simple.
From opening to closing, to transferring to a new Fixed Rate it is all so easy and slick.
5 July 2026
Reply from Atom bank
Hi Colin. Great to read your review. Thanks for sharing your experience and your many years of custom. SW
Very easy login procedure.
Very easy login procedure.
instructions for what I was then going to do were clear and easy to follow.
7 July 2026
Reply from Atom bank
Hi Gillian. Great to hear your feedback on our App and account set up. Thanks for the review and the 5 stars. SW
Very easy to use and transfer money to…
Very easy to use and transfer money to next best savings account available
12 July 2026
Reply from Atom bank
Hi Joan. Great to read you find our App easy to use. Thanks for taking the time to leave feedback. SW
Easy to open and operate account
Easy to open and operate account, friendly language in app communications.
12 July 2026
Reply from Atom bank
Hi Sam. Great to read your feedback on our App and account set up. Thanks for your review and the 5 stars. SW
My dealings with Atom Bank was easy...
My dealings with Atom bank was very useful. I don't use the internet very often but the Atom Bank is well set up to support me in opening a new account and effectively transfer money into the Atom Account.
12 July 2026
Reply from Atom bank
Hi Norman. Great to read your review. Thanks for sharing your experience. SW
Everything works
14 July 2026
Reply from Atom bank
Thank you for taking the time to leave us a review. SW
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.