Atmacha Home and Living Reviews 160

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including furniture, cushions, and rugs, often noting that items look even better in person. The delivery service is frequently highlighted for its speed and efficiency, with many people appreciating the careful handling and assembly of items. Reviewers also commend the staff for their professionalism, helpfulness, and excellent communication throughout the entire process. However, some customers also noted issues with delivery times, with a few experiencing delays or longer-than-expected waits for their items. A small number of people also mentioned problems with product smell upon arrival or difficulties with furniture fitting through doors, though the company's staff often resolved these issues.

What people talk about most

Product

Consumers find products to be of high quality and aesthetically pleasing. Many reviewers are delighted with... See more

Quality

Customers had positive experiences with quality. Many reviewers are delighted with their new furniture,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and efficient... See more

Service

Clients share positive opinions on service, highlighting the excellent and brilliant support received. Many... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arriv... See more

Rated 5 out of 5 stars

This the best furniture company in London . I have dealt with them in 4 occasions for 4 of our family homes and they have never disappointed us . They are extremely professional with high standard fur... See more

Rated 5 out of 5 stars

I could not access this product in Ireland and I saw it on a uk website Atmacha Home and Living . Lilly was most helpful chasing up my order with the warehouse and I received my purchase very quickly.... See more

Rated 5 out of 5 stars

I have looked for cushions everywhere without success. I found them and they were delivered as described and I am extremely pleased with both the look and the quality of them . Will definitely order a... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Decoration and Interior Design Store
  4. Sofa Store

Written by the company

Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely beautiful products and…

Absolutely beautiful products and exceptional quality. Lead time is 12 weeks which is standard for any delivery of this kind and I would have waited longer. Delivery guys set up and removed all packaging . I would not hesitate to recommend this company and will be buying again soon. Thanks 🙏

11 November 2022
Unprompted review
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you so much, Kristeen! We’re so happy you loved the products and had a smooth delivery experience. Your kind words and support mean a lot – we can’t wait to have you shop with us again! 🙏

Elena
Atmacha Team

Rated 5 out of 5 stars

Amazing service from start to finish!

Amazing service from start to finish! World class experience, they made sure I got exactly what i wanted. Great communication through out, went above and beyond and the delivery is another experience, delivered timely and assembled with great care. HIGHLY RECOMMEND 100%

14 April 2023
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you so much, Valentine! We're over the moon to hear you had such a great experience from start to finish. It truly means a lot – and we’re so happy everything was just right! 😊

Elena
Atmacha Team

Rated 4 out of 5 stars

Cushions

The ordering was easy the online photos were ok could do with more clear description
Delivery was very expensive!
Delighted with the products

26 March 2023
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you for your feedback, Hasmita! We're so glad you’re happy with the products. Just to clarify, our system shows that no delivery fee was charged for your order. We provide free delivery and assembly on all furniture items. For smaller items like cushions, there’s a flat £9.99 delivery fee across the UK. We also appreciate your suggestion on improving product descriptions — thank you! 😊

Elena
Atmacha Team

Rated 1 out of 5 stars

I brought sofas and coffee

I brought sofas and coffee
tables beginning of February and up to now i have not received my furniture .17 weeks down the road yet l have un occasion l don't know what to do.

7 March 2023
Atmacha Home and Living logo

Reply from Atmacha Home and Living

We're so sorry for the delay and for just now seeing your review. We truly understand how frustrating the wait must have been. We're glad to see that you've since received your items and even returned to shop with us again — it means a lot and we really appreciate your trust. Thank you for your patience!

Elena
Atmacha Team

Rated 1 out of 5 stars

I ordered coffee table in white and…

I ordered coffee table in white and chrome legs, I waited for a very long time for them to deliver and they delivered wrong colour Black and chrome, I wasn't home at the time of delivery and they assembled the table and left.i called them to tell them if they can check my order and see what they delivered. I requested for a refund as I didn't want to wait for another three months, I was told that they can only refund once theyve collected the table, and they took long to find a courier to collect. I ordered dining chairs in January till today they're still in manufacturing they said. Never again. I feel like cancelling the order but I have already waited for a very long time, am just hoping that they won't be any problems with the chairs too. Poor communication., they will never update you about your order, everytime I have to message them. Never again.

6 March 2023
Rated 5 out of 5 stars

I highly recommend this seller

I highly recommend this seller! Great customer service. I have bought my bedroom and living room furniture here and I can only say that the furniture is unique and does not disappoint at all. A happy buyer 😀

17 February 2023
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you so much! We’re so happy to hear you love your bedroom and living room furniture. It means a lot to know you’re a happy buyer – your support truly means the world! 😀

Elena
Atmacha Team

Rated 5 out of 5 stars

I just got my automatic takumi bed in…

I just got my automatic takumi bed in dark grey, wow it looks amazing worth waiting... It looks sooo goood :) Can't describe, just amazing !!!

19 April 2023
Unprompted review
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thanks so much, K Asmo! So happy you’re pleased with everything – hope to see you again soon! 😍

Elena
Atmacha Team

Rated 5 out of 5 stars

Atmacha is just superb and excellent

Atmacha is just superb and excellent. I found everything to be impressive, right from the ease of purchase to the communication I received pending delivery, and eventual delivery of my bed.
The delivery team were polite, friendly and helpful. And they took the rubbish away.
I have ordered a coffee table and a tv unit now. Can’t wait for it to be delivered

24 November 2022
Rated 5 out of 5 stars

Beautiful dining table as described

Beautiful dining table as described. Very happy and it looks stylish.

25 February 2023
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thanks so much, Abdur Rehman! So happy you’re pleased with everything – hope to see you again soon! 😍

Elena
Atmacha Team

Rated 5 out of 5 stars

The products are as good in real life…

The products are as good in real life as on social media.

Great service and installation

25 January 2023
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thanks so much, Stephen! So happy you’re pleased with everything – hope to see you again soon! 😍

Elena
Atmacha Team

Rated 5 out of 5 stars

Perfect service

Perfect service, great furniture.
I would definitely use Atmacha again and also recommend it to anyone.

4 February 2023
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thanks so much, Arben! So happy you’re pleased with everything – hope to see you again soon! 😍

Elena
Atmacha Team

Rated 5 out of 5 stars

Customer service is of a high…

Customer service is of a high standard..the quality of the products are amazing. ..

6 January 2023
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thanks so much, Karen! So happy you’re pleased with everything – hope to see you again soon! 😍

Elena
Atmacha Team

Rated 5 out of 5 stars

Absolutely topclass furniture

Absolutely topclass furniture. The quality is amazing and the gents that fitted it are first rate.

17 December 2022
Unprompted review
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thanks so much, Ian! So happy you’re pleased with everything – hope to see you again soon! 😍

Elena
Atmacha Team

Rated 4 out of 5 stars

I love everything looks amazing…

I love everything looks amazing customer services were so good , the reason why I didn’t put 5 stars as it took more than 8 weeks to receive the furniture also the people who delivered it made it a bit dirty with their hands they wiped the sofas and removed the dirt but they slightly damaged the door border when they placed the furniture but they apologised and were very polite and very friendly.

14 October 2022
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you so much for your kind words and honest feedback. We're really happy to hear you love how everything looks and that you had a good experience with our customer service. We’re truly sorry about the delay and the small damage during delivery — we’ll definitely share this with our team to improve. Your support means a lot to us!

Elena
Atmacha Team

Rated 5 out of 5 stars

Great

This was great service,the furniture was great!!

14 October 2022
Unprompted review
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thanks so much, Zeynab! So happy you’re pleased with everything – hope to see you again soon! 😍

Elena
Atmacha Team

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