While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Arrived in good condition only checked to see if was all ok as its an xmas prezzie but sure son will love it when he opens it xmas day

Rated 3 out of 5 stars

Quick delivery and product appears good after a couple of days. But selling a product in the UK without providing a UK plug lead is ridiculous. The reply was unacceptable "We do not offer UK power pl... See more

Rated 2 out of 5 stars

Hi all never deal with company i applied for the srilanka visa they all missed up my name of the eta now i cannot apply till the eta expires they are a bunch of monkey handing visa on the app without... See more

Rated 4 out of 5 stars

Service was superb, only a slight issue with DHL delivery schedule. The scooter came in good condition. Easy to set up and was straight away tested in the hood.

Company details

  1. Bicycle Store

Written by the company

Atlyc is a UK based company and our passion is set on a more renewable future through electrical transportation. We offering a fantastic range of e-scooters and e-bikes.


Contact info

3.5

Average

TrustScore 3.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kugoo G-Booster dual motor

I have ordered a kugoo g booster scooter and got authentic product and the company communicated very well and delivered the product on time and got exactly what it says on the tin

5 July 2023
Rated 1 out of 5 stars

damaged item and poor customer service

Ordered m4 pro and was refused by service point during delivery. I had to pay for delivery fee and received it after few days. Upon delivery, adaptor for charger was broken and tyre was flat so got it inflated. However, tyre remained flat. Issue was then escalated to them which I got no feedback to resolve the issue.

21 April 2023
Rated 2 out of 5 stars

Hi all never deal with company i…

Hi all never deal with company i applied for the srilanka visa they all missed up my name of the eta now i cannot apply till the eta expires they are a bunch of monkey handing visa on the app without knowing the details and the best part is that are so rude specially this guy who doesnt know from the name whether to address female as sir ............. manan nagda

27 October 2022
Unprompted review
Rated 2 out of 5 stars

Still not received my scooter it said 2…

Still not received my scooter it said 2 to 4 days it’s be 6 days still nothing tried calling the number can’t get through to no one emails takes 2 days for reply or no reply at all it’s hard to get help from someone to find out a tracking number or a delivery date

13 August 2022
Rated 1 out of 5 stars

My order has been stuck with the…

My order has been stuck with the carrier for over a week.
Emailed numerous times to find ot whats going on and had one reply telling me just wait and be patient!
Contact number doesn't work, worst customer service ever!

29 July 2022
Rated 1 out of 5 stars

Never again

Never again. The scooter breaks down often and they only send spare parts as if I were some kind of mechanic to replace parts. there is nothing to count on contact with him. It is best not to buy

7 June 2022
Unprompted review
Rated 4 out of 5 stars

Service was superb

Service was superb, only a slight issue with DHL delivery schedule. The scooter came in good condition. Easy to set up and was straight away tested in the hood.

2 June 2022
Rated 5 out of 5 stars

Amazing product!!

Amazing product!!
Ordered 6pm and arrived 12 am the next day.
The scooter is so well made, even myself and my husband had a secret go (before it went off to Santa of course) and was amazed how safe it felt!

3 December 2021
Rated 3 out of 5 stars

Would not shop with Atlyc again.

Quick delivery and product appears good after a couple of days. But selling a product in the UK without providing a UK plug lead is ridiculous. The reply was unacceptable "We do not offer UK power plugs with the Kugoo M4 Pro nor can we get hold of those".
Not happy and would not shop with Atlyc again.

2 October 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look