Exceptional bespoke work. You can tell real care goes into the design and build — the details are immaculate and the final piece feels timeless and durable. The experience is very personal and tailore... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm so glad I discovered Atlas Accessories. After good amount of time researching different bracelets, I can sense quality when I see it and Atlas over delivered on my expectations. I have already bou... See more
Company replied
I ordered the Accent Bracelet - Vintage Black Snake Vertebrae Beads as I wanted a sleek, lightweight bracelet that I could wear with every outfit. The bracelet is perfect and I don't even notice that... See more
Company replied
These guys speak of being on a journey. Having had a tricky time I was looking for something spiritual to help me with my 'journey'. I feel that these guys got that and that the products they make are... See more
Company replied
Company details
Information provided by various external sources
Atlas is a high quality range of rugged and stylish accessories, hand crafted from symbolic combinations of stones, metals, vintage beads and tactile, durable leather. We combine traditional craftsmanship with a modern aesthetic and a sustainable footprint. All of our Accessories are designed to not only withstand all of life’s adventures, but even improve with age.
Contact info
London, United Kingdom
- info@atlasaccessories.com
- atlasaccessories.com
4.6
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Great products, wonderful and very helpful people! I’d definitely recommend them.
1 July 2026
Great product and service
17 April 2026
Reply from Atlasaccessories
Appreciate the review Paul, thank you. Wear in good health!
Bar raising experience
The product quality, communication by the seller, shipping, packaging - everything is simply bar raising. Very happy with my purchase experience & product quality.
24 March 2026
Reply from Atlasaccessories
That is so great to hear and thank you for taking the time to give us the review. Wear in good health and shout if you need anything at all.
Atlas Silver Leather bracelets
I have had two Altas bracelets on my wrists for over 3 years now and they have become part of who I am.
For me, the combination of leather and silver feels just right and they look as stylish today as ever.
12 February 2026
Unprompted review
Reply from Atlasaccessories
Thanks Anthony for the review - wear in good health and let us know if you need anything.
Silver ingot
Exactly what I wanted. Very good quality necklace, solid silver weighty.
Excellent.
15 January 2026
Reply from Atlasaccessories
Thank you for the positive review, we really appreciate it. Our silver is always solid, never hollowed, so it’s lovely to know that was felt. Wear it in good health, and let us know if you ever need anything.
The team throughout the entire process…
The team throughout the entire process was really supportive and fast responsive. Definitely will buy again soon
13 January 2026
Reply from Atlasaccessories
Appreciated your patience as well as we figured it out :-). Let us know whenever you need anything. Wear and good health!
Highly recommend!
Exceptional bespoke work. You can tell real care goes into the design and build — the details are immaculate and the final piece feels timeless and durable. The experience is very personal and tailored, and even when I needed an adjustment/repair it was straightforward and stress-free. If you want custom jewelry that’s crafted with intention, this is the place.
5 January 2026
Unprompted review
Reply from Atlasaccessories
That is great to hear - appreciate the review. Wear in good health!
Horrible experience
I bought 3 bracelets from a stand they had in Peter Jones (London).
After a few months one of them snapped so they advised me to send it in and they’ll fix or replace it.
That is the last time I saw my bracelet.
The messing around with excuses and empty promises started in 2024.
They have not sent out any replacements and stopped all messages.
HORRIBLE EXPERIENCE.
I’m surprised they allow to run a business like this!!!
24 July 2025
Unprompted review
Reply from Atlasaccessories
Dear Francesco,
We are genuinely sorry you have had a bad experience. However, your review contains several statements that are factually incorrect, and we feel it’s important to clarify the situation accurately and transparently.
First, to be clear: we take repairs, aftercare, and customer satisfaction extremely seriously. We repair and replace pieces routinely and without issue, and we would very much like to resolve this for you.
After you returned the bracelet for repair, we attempted to send the repaired piece back to the address provided on multiple occasions. Each shipment was returned to us marked undeliverable. While we fully acknowledge that postal issues can occur and have become worse this past year, we then made several attempts to contact you by email to confirm or update your delivery details. We regularly have issues with Royal Mail but they all get resolved in the end because customers contact us and stay in touch.
Unfortunately, we never received a response or any contact from you and it seemed pointless to repeatedly send it to the same address that clearly was not working.
We offer multiple clearly signposted contact routes - including email, website chat, and WhatsApp - none of which were used to reach out to us at any point. At no stage did we “stop all messages”; rather, we received no reply to repeated attempts to contact you to resolve the issue.
We stand by our products and our service, but we cannot complete a repair or replacement if parcels cannot be delivered and we are unable to make contact.
That said, we would still like to resolve this properly. If you are willing, please contact us on any one of the multiple touch points described above with a confirmed delivery address, and we will prioritise getting your bracelet back to you and communicate with you throughout the process once we have contact so that there is a record of what transpires.
We do, however, need to be clear that the assumptions made in your public review - particularly suggestions of dishonesty or negligence - are grossly inaccurate and in no way a reflection of what actually occurred. Your misjudgement and assumptions are genuinely disappointing, especially given that no attempt was made by you to ever contact us before posting this untrue, damaging and inconsiderate review.
We hope you’ll take this opportunity to engage with us directly instead of lashing out at us with a factually incorrect negative review so we can finally bring this to a fair and constructive resolution.
Kind regards,
The Atlas Team
Excellent product quick delivery
Excellent product quick delivery, custom size at no extra cost.
11 December 2025
Reply from Atlasaccessories
Thanks Natasha - so glad you had a good experience. Shout if you ever need anything.
Fantastic.
Issue with postage but the Atlas team sorted it out without issue. Love my products!
Well done guys.
17 September 2025
Reply from Atlasaccessories
Thanks Jonathan, very much appreciated and so great to hear you love them. Shout if you need anything at all.
Absolutely excellent service,quality
Absolutely excellent service and really quality products,I wish more companies were as good as this,highly recommended
1 September 2025
Reply from Atlasaccessories
Thank you for this great review Damien - we really appreciate you taking the time to do it. Let us know if you ever need anything at all.
I bought the bracelet 20 days ago and I…
I bought the bracelet 20 days ago and I haven't received it yet.
21 August 2025
Reply from Atlasaccessories
We're sorry you had a bad experience. Unfortunately we have limited control over Royal Mail have delivery issues, but in this case they completely lost the package. We contacted you to give you updates and even made a new piece to send out if they took to long. Our sincere apologies if we didn't stay in communication enough to make you feel it was being dealt with properly. Again, apologies for the bad experience - never our intention.
Highly recommended - the real deal.
These guys speak of being on a journey. Having had a tricky time I was looking for something spiritual to help me with my 'journey'. I feel that these guys got that and that the products they make are the 'real' deal. I purchased the necklace and a bracelet and both have filled me with positive energy. They are also really good quality and beautiful objects. I don't usually write reviews but these products have far exceeded my expectations and I'm really grateful that I have had the opportunity to purchase them and also thank the team for making such invaluable products
30 June 2025
Reply from Atlasaccessories
Thank you so much for your kind words. It really means a lot to us that the pieces have become part of your journey and brought something positive your way. That’s exactly why we do what we do. We're so grateful you took the time to share this - it keeps us inspired. Where in good health and stay connected.
Best in the market
I have wearing Atlas accessories for over two years. I come from a culture where accessories for men are common, but of low quality. Atlas' unique designs, superior quality, and excellent customer service has made me redefine the way I convey my personality through wearables. I have not come across any other brand like Atlas!
16 July 2025
Unprompted review
Brilliant concept . Beautiful product .
Great concept , brilliant customer service and follow up . Innovative products that are all individually made to your criteria and birth date .The bracelets represent our unique karmic numbers and the materials are rare and individual .
My bracelet reminds me of my childhood . A very special gift well made , well conceived and well supported . Peter
10 January 2025
Unprompted review
Trinity bracelet - high quality, aesthetic, durable
My wife and I decided a few years ago that we had completed our family and so I was looking for something really personal and high quality that I could wear to signify my family unit. I went for a Trinity bison leather and copper ring bracelet which I purchased in 2021. My youngest two are now 9 and I'm delighted to say my bracelet is still as great as the day I got it. I wear it all the time (shower/sports/DIY), do no maintenance at all and its perfect. You get what you pay for and I'm in the process of adding another one - bracelets, not kids!
1 July 2025
Unprompted review
Reply from Atlasaccessories
Thanks for the great review - love the story!
Reply from Atlasaccessories
Thank you for the review and so glad he loves it. We are honoured to be part of a very special celebration!
Reply from Atlasaccessories
Thank you for the positive review. Where in good health.
Well designed and excellent thoughtful…
Well designed and excellent thoughtful packaging.
14 April 2025
Excellent communication
Excellent communication, swift delivery and I love the jade necklace. Thank you!
12 April 2025
Reply from Atlasaccessories
Great to hear - thank you for taking the time to write a review, very much appreciated. Wear in good health.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.