Atlantis Office Reviews 

Great company to buy from, delivered next day. Customer service was 10/10 and fast to reply. Product was very well built. I unfortunately had to return the chair I ordered, due to me not reading the description properly and the chair not being high enough to support my head. Returning it was easy no problems at all. Would definitely order again. 5 stars.

Great to be able to visit a showroom and actually sit before you buy. Many thanks!

So good to be able to go somewhere where you can actually sit on the chairs to be sure of finding something suitable. Lots of choice and some really good prices too. I bought a Wellington Leather exec. for my home office. Not what I was looking for as it has fixed arms and fixed back height, but the moment I sat in it I knew I'd found the one. Sooo comfortable. It arrived two days later and was simple to assemble. V V happy.

Great communication. Excellent quality product. Were quick to inform me of a delivery issue and update address when asked so not a problem at all. Highly recommended.

I purchased a chair from Atlantis. 18 months later it developed a problem with the gas lift. I sent them an email asking for information regarding spare parts or warranty. I was informed the chair was still under warranty and a replacement part would be sent. It arrived the next day, obviously I was very pleased with the service and the outcome.

1st Chiro Curve 24 Hour Fabric Posture Office Chair was a better build, and lasted 2.5 years before the gas-filled part of the back exploded loudly and deflated. The 2nd Curve was a worse build from the start and has only lasted about 8 months ... 8 days ago a castor broke on it, badly jerking my back ... already disabled/housebound/crutches/serious arthritis in hips and worsening in back, and have been bedridden all week, ongoing.
I'd explained that the decorative packaging had been unexpected, not able to be removed, and it was that which had worked it's way down and affected the castor. I'd already needed to reference disability in requesting the 2nd Curve taken out of the box on delivery, which I'd appreciated being done, but the response was that a castor would be sent and I could fit it myself. If I couldn't remove the base packaging, how was I to lift a heavy chair and replace a castor? Also, I was injured when the castor jerked the chair, but still the response was to fit the castor myself. On explaining I couldn't do this, a £30 service charge needed paying, in order to arrange someone to replace the castor and trim off the rest of the unnecessary packaging. I appreciated the use of email to make arrangements, but the service man was very odd, sending two emails with different and deliberately mixed up dates and times, and then no reply when I asked which of 2 days and what time. Atlantis, despite having arranged the servicing, weren't helpful when I said I was having problems.
There's been no apology about the decorative packaging causing unnecessary issues and especially regarding damage to health. Bad attitude regarding me not being able to fit the castor, that this is really inconvenient and not their problem. Also the attitude that it's my problem if the service man is unpleasant, and not their job to sort anything out.
At no point was I unpleasant or demanding; simply requested 2nd chair out of the box when delivered, and reported the castor breaking and doing harm, plus that I couldn't fit a castor, and then I requested email contact regarding service appointment.
The 24-hour Curve's clearly are advertised as chiropractic chairs meant for proper back support ... the attitude that it's tiresome that someone disabled uses such a chair, for back/hip support, and Atlantis Office have no responsibility if the gas pocket explodes on the back, or the castor causes injury to the back, is unacceptable. Had enough, so am obtaining the service charge refund, considering action, due to damage to health, and have emailed Herman regarding delivery of a chair.

Great service and Bex was amazing, very helpful and easy to contact either by phone or email. Normally I have to pay extra for delivery, most company's think Aberdeen is in the Highlands and charge a fortune for extra on delivery. Not Atlantis. Plus the delivery came next day.

Very responsive and they put customer service at the forefront.
Very friendly attitude and determined to give customer satisfaction.
Recommended.

Great Service from Lisa. Ordered an office chair that turned out not to be in stock, was offered helpful advice and an alternative that arrived within days. I will be shopping here again for any of my office needs. Keep up the good work!

Absolutely fantastic service from Lisa and another gentleman (I forgot to take his name). They went above and beyond in helping me get the correct chair for my very tall son. He is absolutely delighted with it. Just a brilliant all round service when other places wouldn't even let us in to try chairs out.

Thanks