Airport Transfer Agency Vienna Reviews 1,810

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The driver was there earlier than planned, helped with luggage, drove smoothly and brought us as close as possible to our terminal. Service was impeccable

Rated 5 out of 5 stars

Perfect service both from and to the airport. Daniel sent us messages with clear instructions on where to meet at the airport. Collection from hotel to airport, again perfect. 8 people were very ha... See more

Company replied

Rated 5 out of 5 stars

Our driver Valentino made contact by WhatsApp before our flight left the UK and again when we landed so that there were no problems in finding him in the airport carpark. He was so polite and friendly... See more

Rated 2 out of 5 stars

First transfer (airport to vienna) : came late 20 minutes Nice and clean car / booster as requested TRansfer from hotel to airport: 1st driver canceled. Second driver came 20 mins ealrier than re... See more

Company details

  1. Taxi Service
  2. Airport Shuttle Service

Written by the company

Your Trusted Taxi in Vienna Looking for a reliable taxi in Vienna? ATAV is Vienna's trusted taxi service for airport transfers, hotel pickups, and city rides — all at transparent, fixed prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent transfer company

We had a very good experience with this company. They were waiting for us in Vienna airport when we landed the driver was really friendly. On our return the came to the hotel at the time they said also another friendly driver who took us back to the airport excellent!!!! Would recommend and use this company again . Thankyou🙏

22 December 2024
Unprompted review
Rated 5 out of 5 stars

We were kept informed throughout the…

We were kept informed throughout the process of where our driver was. He met us inside the terminal. The whole process from booking to drop off at the end of our visit was very professional, and our driver was very personable. I would definitely book this service again.

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We were contacted several hours before pick up time to confirm the booking which was very reassuring. The drivers were friendly, helpful and efficient. The service provided could not be faulted and at a reasonable price. I would thoroughly recommend.

29 December 2024
Unprompted review
Rated 5 out of 5 stars

Valentino is the kindest driver ever!!

Valentino is the kindest driver ever!!! He drives with safety and you can be sure that you are going to arrive on time!!! Thank u Valentino for a wonderful trip through the beautiful city of Vienna!!!

29 December 2024
Unprompted review
Rated 5 out of 5 stars

New Years

Valentino got us to the airport early morning on New Year’s day. He was very courteous and overall it was a great experience.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I booked 2 transfers with ATAV, from VIE airport-hotel and hotel-airport. For the first transfer, my baggage was delayed at the airport and the driver waited patiently for me.
The drivers were on time, the vehicle neat and comfortable. Highly recommended!

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Arrival in Vienna early a.m. from USA

We were traveling from the USA to Vienna and arriving early in the morning. It was very reassuring that when our group of 8 landed, we could arrange for a driver and van to pick us up and take us to our hotel. We arrived a day after Xmas which is still a holiday in Vienna. Everything went very smoothly and professionally.

26 December 2024
Unprompted review
Rated 5 out of 5 stars

Service totally recommended

Service totally recommended! Our driver (Daniel) was very punctual and very friendly. We will repeat with ATAV if we go back to Vienna!

27 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look