Atak Domain Reviews 

62
•
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

I had registered domain but later when I wanted to change DNS, their system is not working and not able to see my dashboard. There is a message coming that "Please Wait, Approval Expecting". and doesn... See more

Company replied

Rated 1 out of 5 stars

We purchased email hosting services for our company, but our emails constantly land in the spam folder. Atak Domain is not helping at all with this issue. Despite us stating this repeatedly, we have r... See more

Rated 4 out of 5 stars

They solved my problem. They are trying to help i understand but ticket system should work 24/7. They are not working at the weekends so it is not good for emergency situations.

Company replied

Rated 5 out of 5 stars

The issue is solved now . In past I pay via my card but domain not booked they are totally scam never recommend to any one to purchase domain from them. now its working fine

Company replied

Company details

Written by the company

International Domain Registration Register Domains World Wide‎ Search & Register: .com.tr .kz .az .ma .istanbul .tc .de .us .ca .mx .br .eu .fr .cl .uk .cn .za .kr .jp & more!


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2.9

Average

TrustScore 3 out of 5

62 reviews

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No recent history of asking for reviews

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Replied to 46% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(62)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

I have gotten the worst support from…

I have gotten the worst support from them. I am totally disappointed. Never buy more services and never recommend them to others.

2 November 2023
Unprompted review
Atak Domain logo

Reply from Atak Domain

Hello

We are sorry for the problem you are experiencing. What kind of problem did you experience? We'd like to help you.

Rated 1 out of 5 stars

Scammer?, nonexistant Support

ordered a domain (.family) from them.
paid 28$ for 1 year.
dns and domain didnt work, so i opened a ticket with them.
they closed it the next day.
so i reopened it again.
they closed it again.
this went on for a few days, then they sent me an email and wanted another 453$ from me?!

im glad i paid with paypal, so i got my 28$ back (and lost only around 5 hours of my time and a lot of nerves)

24 August 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMY SERVICE!!!

Using this service was my biggest mistake, no jokes. Why is that?

Firstly, bulk NS management DOESN'T EVEN EXIST on this service – I had to manage all 100+ domains manually + the site had long freezes, so it really took me an eternity to (almost) complete a simple NS change.
Why almost?

Because Atak simply BANNED my account while I was doing that. I tried to reach their support a couple of times, but they have a highly unresponsive support. I received only an automatic response to my request to restore my account… and that's all! Cool, right? :)

Basically, they banned me for no reason, and now I can't even restore the access to my account.

Btw, NO REFUND was offered to me (of course, the support is silent)! I can't return my money for all those 100+ domains I ordered!!!!!

I HIGHLY don't recommend you to order from Atak. It's a complete scam!!!!

10 August 2023
Unprompted review
Rated 2 out of 5 stars

EXPERIENCE OF NEARLY 100 DOMAINS

EXPERIENCE OF NEARLY 100 DOMAINS. The prices of AtakDomain are cheaper than cheeky Godaddy and FraudyHostinger. AtakDomain doesn't store your card information which is a plus point but some serious problems are as follows;
1- Support is not provided on phone in English (Turkish only)
2- No chat support is available
3- Tickets are not addressed on weekends, national holidays and events.
4- A VERY KNOWN ERROR OF ATAKDOMAIN IS WHEN YOUR CARD IS 3D SECURE AND AFTER SUCCESSFUL PAYMENT REDIRECT, YOUR DOMAIN WILL NOT BE ACTIVATED UNLESS YOU WAIT FOR MONDAY 9AM - 5PM and expect response on your ticket.
5- AtakDomain never replies to your ticket, they simply close the ticket if (THEY THINK) the issue is resolved.
6- You will never get a reply on any email (provided on contact page)
7- Nameservers change propagation takes around 24 hours, which in case of Z.com, Godaddy or Namecheap only takes few minutes.

This is not an ordinary review, it has come from an experience of nearly 100 domain registrations with them. I run my agency and we've worked with them over years and experienced the same problems over and over with no change in AtakDomain's behavior.
PS: My agency is PixlesInn Institute

24 January 2023
Unprompted review
Atak Domain logo

Reply from Atak Domain

Hello Dear Customer,
First of all, we would like to thank you for giving us the opportunity to improve ourselves in order to serve you better by sending us your valuable feedback.

When we examine your comments, we see that some of them may be unavoidable problems in the normal workflow for various reasons. But we have to say that some of the comments are unfair. We are at your service with our English language option (you can dial 9), our live chat system, our ticket management system, our e-mail and our support staff working on duty on weekends and our entire team.

We are ready to solve your requests by sending an e-mail to our support@atakdomain.com e-mail address or by using our telephone, live chat and ticket system.

Thank you again for your contributing comments.
Atak Domain Support Team

Rated 1 out of 5 stars

Never ever use this company for anything!

Never ever use this company for anything - had problem with hosting - they activated more than a week, then the stole my money for domain registration - domain was never registered but money was charged. Support is not existent. They close tickets without answering them. Simply atakdomain.com - is the worst hosting and domain company in the whole world!

22 October 2022
Unprompted review
Rated 5 out of 5 stars

#Alert They are scammers I pay via my card but domain not booked…

The issue is solved now .
In past I pay via my card but domain not booked they are totally scam never recommend to any one to purchase domain from them.

now its working fine

4 September 2022
Unprompted review
Atak Domain logo

Reply from Atak Domain

Hello;
Can you send an e-mail containing descriptive information about the transaction you have made or the domain you have reserved, to the e-mail address of support@atakdomain.com with the subject "TD090422 information for the event"? We will give you detailed information.
Thank you.
Regards.

Rated 1 out of 5 stars

I registered a domain from Atakdomain and paid but they never activated it

I registered a domain name from atakdomain and paid my money successfully, money was removed from my bank account but unfortunately when I log into atakdomain dashboard, the domain says that not paid (waiting for payment) yet I paid I contacted then via Facebook, via ticket support , via emails and other means but they don't reply.... Am afraid Atakdomain is a serious SCAMMER I don't recommend them any more...

31 August 2022
Unprompted review
Atak Domain logo

Reply from Atak Domain

Hello;
Can you send an e-mail containing descriptive information about the transaction you have made or the domain you have reserved, to the e-mail address of support@atakdomain.com with the subject "TDX090422 information for the event"? We will give you detailed information.
Thank you.
Regards.

Rated 5 out of 5 stars

Trustable domain services

Have been Using their domain services and panel more than 10 years and best icann accrerited registrar to register cctld domain

28 August 2022
Unprompted review
Atak Domain logo

Reply from Atak Domain

Thank you for your nice comment.

Rated 1 out of 5 stars

I have been unable to transfer my…

I have been unable to transfer my domain from atakdomain.com to another registrar, for a close to a week, it is still awaiting approval, I have opened a ticket but no response for close to a week now, I have messaged them on twitter and Facebook but no response. They are still holding my domain without releasing it to the receiving registrar for close to a week

17 August 2022
Unprompted review
Atak Domain logo

Reply from Atak Domain

Hello;
We are really sorry for the delay. Some domains specified in the user agreements may differ in terms of processing time. If you send the process information you request to our Support System destek@atakdomain.com, you will be informed about the process in a short time.
For detailed review, please specify the TP-220822 code in the subject.
We will be happy to answer you.
Regards...

Rated 5 out of 5 stars

excellent support

I got 3 country domains via Atak Domain. Dashboard and support service are excellent.

15 July 2022
Unprompted review
Atak Domain logo

Reply from Atak Domain

Thank you for your nice comment.

Rated 3 out of 5 stars

Not able to access member dashboard and change DNS

I had registered domain but later when I wanted to change DNS, their system is not working and not able to see my dashboard. There is a message coming that "Please Wait, Approval Expecting". and doesn't move forward after putting in login credentials. ATAK team kindly check the issue asap.

28 June 2022
Unprompted review
Atak Domain logo

Reply from Atak Domain

Hello;
We would like to complete your short transactions if you inform our Support System destek@atakdomain.com information about the domain you are dealing with and the DNS you are going to forward.
For detailed review, please specify the TP-320822D code in the subject.
Regards...

Rated 1 out of 5 stars

i have 3 domains here and i just bought…

i have 3 domains here and i just bought an email hosting plan, however the email doesn't even work it wont send or receive any emails.

i made a support ticket but got no reply

6 June 2022
Unprompted review
Atak Domain logo

Reply from Atak Domain

Hello;
We would like to complete your brief transactions if you inform our Support System support@atakdomain.com with the information of the domain you are dealing with.
For detailed review, please specify the TP-310922M code in the subject.
Regards...

Rated 1 out of 5 stars

IS A SCAM COMPANY

IS A SCAM COMPANY! DO NOT BUY. I bought two domains and they have been on the waiting list for more than 60 days. I have asked for a refund and they won't give it to me. I told them that I will write negative reviews if they don't give me the refund and they deleted my support ticket. NEVER BUY FROM THEM. BAD EXPERIENCE.

12 April 2022
Unprompted review
Atak Domain logo

Reply from Atak Domain

Hello

Atak Domain Icann Acredited is a company that has been operating in the domain sector for 20 years.

It sells domains to customers from 130+ countries.

As you know, some domain extensions are purchased with documents.

If you open a ticket with your domain address, the tickets are answered within 1-48 hours. For your information.

Rated 1 out of 5 stars

Beware - These people are thieves!

Beware - this company is a fraud! I was charged for a domain name which they did NOT register and in the meantime it was registered by someone else. I have asked for a refund - 14 days have passed and STILL NO REFUND!!! They are fraudsters!!! DO NOT TRUST THEM!!

11 February 2022
Unprompted review
Atak Domain logo

Reply from Atak Domain

Hello

Please open ticket.

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