I cannot fault the service, it is first class. All staff members I have dealt with have been extremely helpful and friendly. I was not too familiar with the process as it had been some time since my l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a please of dealing with ATA Carnet company when obtaining my first ever ATA Carnet. I had dealt with many helpful people such as Matt Neal and Jack Stroudley. I was going to use my own account... See more
Company replied
First time using ATA Carnet having met with them at confex earlier this year. Certainly took the stress out of arranging things and all staff were very fast responding and super helpful. Many thanks... See more
Company replied
The personal contact with the people I dealt with made the process so easy. To be able to talk to someone and explain things who were knowledgeable, helpful and friendly - as they always are when I de... See more
Company replied
Company details
Written by the company
ATA Carnet Express Limited is a specialist carnet provider offering guidance and support to a multitude of major blue chip clients and SME businesses across multiple sectors including: Transport & Logistics services, Livestock, Film Equipment, Exhibitions, Live Events & Concerts, Motor Racing & Sporting Events
Contact info
Heritage House, Church Road, TW20 9QD, Egham, United Kingdom
- 0333 121 2201
- info@atacarnetexpress.com
- atacarnetexpress.com
4.9
Excellent
116 reviews
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Always know we're in safe hands!
Our team travel a lot, taking equipment oversees for filming and I used to dread wading through the paperwork for carnets. ATA Carnet Express make the process so easy, and their efficient turnaround times means we can be much more flexible finalising the kit list or jumping on last-minute projects. Always know we're in safe hands!
8 October 2024
Reply from ATA Carnet Express Limited
Many thanks for your positive feedback and 5 star review which is really appreciated by us all here at ATA Carnet Express :)
Very happy to recommend!
Matt and James are always quick to reply to emails and happy to help with any Carnet enquiries, whether they are related to live jobs or not. Happy to recommend - we have worked together for many years with no issues!
24 October 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and recommendation which is much appreciated by us all here at ATA Carnet Express :)
The staff at ATA Carnet Express
The staff at ATA Carnet Express are a really great team to work with, always punctual and precise. Never had any issues and thoroughly recommend their service.
23 October 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your positive feedback and 5 star review which is much appreciated by us all here at ATA Carnet Express :)
Highly Recommend for anything Carnet related
Used many times for raising ATA Carnets, always prompt with replies and excellent level of knowledge on how carnets work. Can't fault the team!
23 October 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks from me and the team here at ATA Carnet Express for your 5 star review and positive feedback :)
Fast, efficient and supportive
I wasn’t familiar with the process and under a lot of pressure to get something shipped. The team at ATA Carnet Express guided me through step by step and processed and provided the carnet within 24 hrs. Highly recommended and will use again when required.
10 October 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review, positive feedback and recommendation which is greatly appreciated by myself and the team here at ATA Carnet. We look forward to working with you again in the future as and when you have any further requirements :)
My go to for Carnets
Quick turnaround, good service and my go to for arranging ATA carnets. Would recommend.
8 October 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and positive recommendation which is much appreciated by myself and the team here at ATA Carnet:)
Always a fantastic service!
Always a fantastic service! We use ATA Carnet express for all our carnet needs and always have a 10/10 experience. The team are responsive and super helpful with any queries we have. Very efficient and would recommend to anyone.
26 September 2024
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and recommendation which is greatly appreciated by myself and all the team here at ATA Carnet Express :)!
Professional, efficient, and extremely attentive
I recently used the services of ATA Carnet and I couldn't be more pleased with the experience. The team was professional, efficient, and extremely attentive to my needs. The quality of the service was outstanding. The customer support was always available and eager to help with any questions I had. I highly recommend ATA Carnet for anyone looking for reliable and high-quality services.
11 June 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review, positive feedback and recommendation which is much appreciated by myself and all the team here at ATA Carnet Express :)
Really happy with them
Really happy with them. They are fast, efficient, helpful and communicate clearly and concisely. Couldn't ask for more.
13 June 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your positive feedback and 5 star review which is much appreciated by us all here at ATA Carnet :)
Efficient, professional service
Used this company to organise a Carnet for a couple of years now. The process was efficient, I was new to the Carnet process and but Matt answered any and all questions and offered useful information to streamline the process. The express service is excellent and I had my carnet delivered the next day. I have recommended their services and will continue to choose them in future.
22 June 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and positive feedback which is much appreciated by myself and all the team here at ATA :)
Excellent service and communication…
Excellent service and communication from the ATA Carnet team, always there to help on any questions and were very efficient with the service/pricing, Have used them a few times already and will sure use them again in the future. Thanks
11 July 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and positive recommendation which is much appreciated by myself and the team here at ATA Carnet :)
Excellent service as always
Excellent service as always. Fast, efficient and helpful.
Very knowledgeable and friendly service.
19 June 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks Angus for your 5 star review and positive feedback which is much appreciated by myself and all the team here at ATA Carnet :)!
Howard Tenens work with ATA Carnet…
Howard Tenens work with ATA Carnet Express for all of our Carnet requirements - they are always super helpful and brilliant when we have urgent requirements. Highly recommend their services! Thank you Matt and team!
19 June 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review, positive feedback and recommendation which myself and the team here at ATA Carnet greatly appreciate :)
Matt was great and sorted out our…
We needed a carnet urgently for our production company and a large amount of kit. Matt was great and sorted it super quickly. Highly recommend.
16 January 2024
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and your recommendation:)
ATA Carnet Express Limited and all the…
ATA Carnet Express Limited and all the staff are quick to reply and very knowledgeable.
their guidance and professionalism is very much appreciated
12 June 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and positive feedback, which I and all the team here at ATA much appreciate:).
ATA Carnet
ATA Carnet, gave personal and exemplary service. I would not hesitate in recommending them.
22 April 2024
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and positive feedback which is much appreciated by myself and the all the team here at ATA Carnet Express:)
Fastest straight to the point services!
Fastest straight to the point services!
Requested 10:00 / Received: 14:00
One of the best teams in the UK - polite/fast and concise! Always a pleasure!
5 June 2024
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review.
Myself and all the team here at ATA Carnet very much appreciate your positive feedback :)!
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and positive feedback:).
Great Service
Great Service
always very efficient and quick turnaround.
best ATA carnet service I have used.
25 March 2024
Unprompted review
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and positive feedback which is much appreciated by myself and all here at ATA Carnet Express :)
Reply from ATA Carnet Express Limited
Many thanks for your 5 star review and positive feedback which is very helpful and much appreciated by all at ATA Carnet Express :)
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