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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and durability of the products, noting that items fit devices perfectly and look wonderful. Buyers frequently mention how wonderful the items feel and how well they protect expensive devices daily. Consumers also appreciate the exceptionally helpful support team, responsive customer service, and completely smooth online ordering process. However, some customers also noted issues with slow delivery times and unhelpful tracking systems that made shipments hard to follow during transit. Some people were genuinely dissatisfied with long shipping durations, mentioning that packages occasionally took much longer than initially expected to reach their destination.

What people talk about most

Product

Consumers find product satisfaction to be high, with reviewers frequently praising the excellent quality,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the robust and... See more

Delivery service

Customers consistently note mixed experiences with delivery service, as opinions are sharply divided... See more

Service

People report positive experiences with service, highlighting quick responses and helpful support. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered incorrectly and after contact my order was corrected and a refund was made immediately, Delivery was then advised and was followed up at every stage. Honestly say this was the best service... See more

Rated 5 out of 5 stars

I had a problem originally of my own making in not being able to select the correct cover for my Apple iPad. However, Astra were very courteous and helpful (and patient) in leading me back through the... See more

Rated 5 out of 5 stars

I've bought a few phone cases, my favourite style is a flip case but it's easier to have a back case whilst at work. Some cases were thin with no real protection. This cases is hard with a decent bu... See more

Rated 5 out of 5 stars

One of the best covers I’ve had. The charging is a bit difficult to get right but besides that really pleased


4.1

Great

TrustScore 4 out of 5

320 reviews

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No history of asking for reviews

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4.1

All reviews

(320)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Quick personalised response to order. Kept me updated on order progress

17 September 2024
Unprompted review
Rated 5 out of 5 stars

This is what I needed

Not what I expected but it was exactly what I needed for my phone and my lifestyle. No more worrying about being in the back pocket. Out and about I’ve actually dropped the phone more and worry less.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Very useful

On arrival I thought the phone case was cheap material due to the colour. However I have found it comfortable to hold and use. It’s even better than the previous case I had with an extra pocket at the front. I especially like that it accommodates everything I need

2 September 2024
Unprompted review
Rated 3 out of 5 stars

Not worth the expense

It is, on face value a great case, however there are two things that you need to be aware of.
Whilst it is great at protecting your phone, the case colour does come off quickly, making it look like an old phone.
2nd and more importantly, when the glass protector does eventually break/suffer damage, there is no replacement for this. You have to replace the whole case, which given its cost, isn't great at all.

The response from astra cases is, it's not something they do. But they take all feedback seriously...

But why on earth did they not forsee the glass being broken/damaged. Like they all do!!

I'm not convinced it's worth the cost/damage ratio...

Buy with caution, or buy if you can afford to replace the lot on a regular basis.

So in short, great case, lousy paint job, even worse damage foresight!

Update:
They have offered a discount, and I have accepted it, so hopefully this will last and that they will look into replacement screens, rather than the whole expense of replacing the entire 360⁰ casing.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

The mark of a great supplier is not…

The mark of a great supplier is not just supplying the goods but how well they perform when things go wrong as I found out after I mistakenly didn’t change the iPhone model number in the drop down menu they reacted instantly and sent me the correct one, thanks Astra Cases much appreciated

11 July 2024
Unprompted review
Rated 5 out of 5 stars

I was searching for a good 360 case for…

I was searching for a good 360 case for my iPhone and came across Astracases and found one so thought I would give it a good and I’m not disappointed. Super fast dispatch, received in good time! Good solid case which has impressed me. Speakers & charging port are protected from dust…..brilliant. Thank you AstraCases

29 June 2024
Unprompted review
Rated 5 out of 5 stars

Astra iPhone 12 case fits perfectly.

The Astra iPhone leather case with magnetic cover which holds three credit or identification cards can be held safe and secure. Nice quality leather and silicone case for the iPhone to slip into.
Came in a choice of colours.

17 May 2024
Unprompted review

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