A Star Equivalency Reviews 

545
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and supportive staff, providing excellent service and clear guidance, often through personalized sessions. The user experience is consistently positive, with many finding the website easy to navigate and the course content well-structured, manageable, and featuring detailed revision materials and practice questions. Conversely, some customers felt course materials did not always align with actual exam content, leading to unexpected results. Others experienced delayed customer support responses or unhelpful invigilator interactions. A few were also dissatisfied with insufficient feedback after exams or delays in receiving certificates.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the website easy to use for... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Product

Clients share positive opinions on product, with many finding the course materials, such as biology and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website and instructions are clear and easy to follow. Whenever I encountered an issue, I was able to reach out immediately to a real person via the website’s chat box, and they provided helpful g... See more

Company replied

Rated 4 out of 5 stars

Your customer service team are great. Every time I have called they have been so helpful. I have sat two exams with you and both times I have had good experiences. The only point I would like to make,... See more

Company replied

Rated 4 out of 5 stars

I chose A-Star because of the ease they provide for the exam. You can choose your own desirable date and appear for the exam from the comfort of your home. The exam structure was well defined, started... See more

Company replied

Rated 4 out of 5 stars

My experience was good and the exam went smoothly although I was worried there would be technical issues as it was online. My only concern is when doing mocks and practise questions for each topic le... See more

Company replied


Company details

  1. Career and Education Provider
  2. Distance Learning Center

Written by the company

A Star Equivalency are the UK Leaders in the Support and Delivery of all GCSE Equivalency Test Services Since 2002, supporting thousands of learners each month get the qualifications they need to get into university, onto apprenticeship courses, and pursuit their dream career. Our GCSE equivalency qualifications in maths, English, science and biology are accepted across the UK and our market leading courses are designed to improve pass rates.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

545 reviews

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4.4

All reviews

(545)

372 reviews in the last 12 months

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Rated 5 out of 5 stars

The best!

They have changed and I love it!

I took a science test with them a year ago and the paper itself felt more like an A level than a GCSE level. Since then they have improved massively.

The customer service is amazing! They can offer private tutors for each subject (which definitely helps). The science course they offer is impeccable, especially the revision videos (Focus there if you're time limited)

My invigilator (female) was professional, reassuring and took the time to explain everything to me before starting.

I worked really hard studying and I am pleased to report I passed first time with a level 5. ( I could have got level 6, but ran out of time to go back on a 6mark question)

I would highly recommend A star for science. Thank you to the invigilator, my tutor Leyton and the customer service team. I can now start my PGCE in September. 😁

20 July 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your lovely review Rachel, and congratulations on achieving your Grade 5 in Science!

It is wonderful to hear that you found the course, revision videos, tutoring and customer service helpful. We will pass your kind comments on to Leyton and the wider team.

We wish you every success as you begin your PGCE in September!

Rated 4 out of 5 stars

Questionable prices but undeniably great customer service

I recently obtained my Grade 4 pass, and I couldn't be happier. I had a very positive experience with A* Equivalency and would absolutely recommend it to anyone who needs a GCSE equivalency.

For more details, I am going to divide this review into the course content and the exam experience itself. For a full disclaimer, I needed a Grade 4 to proceed with my PGCE programme, and I hadn't done any formal math in nearly two decades.

First, I'll talk about the course. I signed up for the course because I initially failed my A* Foundation Tier maths exam with a distressing 50/100 score. I signed up for one month of premium access immediately afterward, and it was certainly useful. The practice questions and section tests cover everything you'll need to know for the exam. They also provide helpful video solutions in case you got a question wrong, though the odd time the explanations weren't as clear as I would have hoped and required me to supplement them with my own investigations. My biggest problem with the course is that the past papers are easily the most valuable resource, and there are only ten of them available. Technically, there are really only nine because one of them is essentially just the sample paper you can download for free. This amount just isn't sufficient. For the price you're paying, I think at least fifteen would be more reasonable. Also, another problem was that answers are usually displayed in a multiple choice format, which can ultimately harm students for the exam where you have to write out everything for yourself sans any options to see; I think more questions requiring you to type in the answer rather than choosing from a list would be more beneficial. Still, these criticisms aside, I went from a 50 on my first attempt to a 71 the second time (a 42% increase after just one month of revision with the site materials), so the site was an obvious help.

Finally, there's the exam itself. A* answered questions I had emailed in a timely and clear manner, and the constant reminders leading up to my exam were helpful. They were perfectly on time for each exam and provided a professional and smooth experience for me to do my work. For each of the two exams I had to sit, my invigilator was warm and friendly, and on the last exam my invigilator even came up with a convenient solution when my Chinese internet seemed to create a problem while scanning my written answer pages. For an online exam format, this could not have been better, so kudos to A*'s exam process here. They seem to have wonderful staff (and special kudos to invigilator Chloe whose exceptional personability put me at ease).

However, I have to say that the price seems rather steep. The price of this equivalency exam is even more than international standardized tests like TOEFL, which seems exhorbitant; especially considering you have to pay extra or else suffer two weeks of crippling anxiety awaiting your test results.

If you have sufficient funds, you won't go wrong with A*. It's a quality company.

13 July 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for such a detailed and balanced review Aaron, and congratulations on achieving your Grade 4!

It is great to hear that you found the course content useful and that the practice questions, section tests and video solutions supported your preparation. We appreciate your constructive feedback regarding the number of past papers, the clarity of some explanations and the use of multiple-choice questions. This has been shared with our course development team as we continue to improve the learning experience.

We will make sure your kind comments are passed on to Chloe, who will be delighted to hear that her friendly and reassuring approach helped put you at ease.

We wish you every success with your PGCE programme!

Rated 4 out of 5 stars

Clear, User-Friendly, and Well Supported

The website and instructions are clear and easy to follow. Whenever I encountered an issue, I was able to reach out immediately to a real person via the website’s chat box, and they provided helpful guidance. The only inconvenience was that the payment process was blocked in the country where I live, so I had to ask someone abroad to complete it on my behalf.

15 July 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your great review Thierry! We're pleased to hear that you found the website and instructions clear and easy to follow, and that our support team was able to help you quickly whenever you needed assistance.

We appreciate your feedback regarding the payment process and are sorry for the inconvenience this caused. Thank you for choosing Pass, and we wish you all the best with your studies!

Rated 5 out of 5 stars

Great experience

It was a great experience, content of exam was similar to GCSE and I enjoyed solving it online.

2 July 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your great review, Mehmooda! We're delighted to hear that you had a positive experience and enjoyed taking your exam online. It's great to know that you found the exam content familiar and accessible. We really appreciate your feedback and wish you all the best for the future!

Rated 5 out of 5 stars

Generally happy

Generally happy with all the informations, easy to book and well explained. Thanks!

12 June 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your great review, Snezhana! We're pleased to hear that you found the information clear, the booking process easy and everything well explained. We really appreciate your feedback and wish you all the best with your studies!

Rated 5 out of 5 stars

A Star in name and A Star in service ....

It was so lovely to engage with a real human being and not a chatbot! Jacob gave first class service promptly and confirmed the information I had acquired through the website but was able to apply a discount and make things easier. Thank you!

15 July 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your wonderful review, Karen! We're delighted to hear that you had such a positive experience with Jacob. It's great to know that he was able to answer your questions, make the process easier and provide the high level of service you were looking for.

We really appreciate your kind words and wish you all the best with your studies!

Rated 1 out of 5 stars

Cancellation process felt designed to prevent refunds

My experience with A Star Equivalency was extremely disappointing.

I emailed to cancel my application and request a refund, assuring I was within the timeframe stated in the Terms and Conditions.

Instead of treating my email as the cancellation request, they waited to send me an email with a cancellation form. They claimed that the cancellation period only starts from the moment I submitted their form—not from the date I requested the refund.

I carefully reviewed their Terms and Conditions and could not find anything stating that an email requesting cancellation was insufficient or that a separate cancellation form was required before the process would begin. In fact, their Terms and Conditions clearly state that cancellations need to be submitted in writing to the email address, which I have done, and this (purposefully delayed?) requirement only appeared after I had already emailed them.

As a result, I felt the process was handled in a way that significantly disadvantaged me.

Delaying the start of the cancellation period until after they chose to send a form meant the timeframe they relied on was effectively under their control, which I found very unfair, especially when it meant them claiming that I wasn't eligible for any refund.

When I raised these concerns and even referred them to the relevant clauses in their own Terms and Conditions, they did not meaningfully address my points to this day, but are continuing to send me reminders about the exam I had originally booked in - and cancelled - for tomorrow.

If you're considering using A Star Equivalency, I strongly recommend you to think twice if you expect to be needing customer support throughout the process. Their responses are delayed in general, and in my experience, their practice doesn't line up with their published Terms and Conditions - sadly on the customer's expense.

15 July 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review, Ivana. We're sorry to hear that you are unhappy with your experience.

We appreciate the concerns you have raised regarding the cancellation process. Our team aims to ensure that all cancellation requests are handled consistently and in line with our policies, and we are sorry if any part of the process was not communicated as clearly as it could have been.

A member of our team is responding to you by email today to address the points you have raised. We hope this will provide the clarification you are looking for and help resolve the matter.

We take all feedback seriously and are always looking for ways to improve our service and communication.

Rated 5 out of 5 stars

Intuitive platform - recommend

I had to do a maths foundation course to go into teacher training. The platform is good as are all the mock papers that are available. If you get a question wrong, it pops that topic into a personalised revision list. This is great because it helps you focus in on the topics that you need to focus on and ignore the rest. I also got offered a tuition call which was beyond what I expected. Thank you!

14 July 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your fantastic review, Stephan! It's great to hear that you found the platform intuitive and that the personalised revision list helped you focus on the topics you needed to improve. We're also pleased that you found the mock papers and tuition support useful. We really appreciate your recommendation and wish you all the best with your teacher training!

Rated 5 out of 5 stars

I really recommend A Star Equivalency

I really recommend A Star Equivalency. I had my Gcse Maths Equivalency exam and I passed first time. The course is very well structured and also, the exam it was staight forward. Thank you so much A Star Equivalency!

6 July 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your fantastic review, Maria! Congratulations on passing your GCSE Maths Equivalency exam first time! It's great to hear that you found the course well structured and the exam process straightforward. We really appreciate your recommendation and wish you all the best for the future!

Rated 1 out of 5 stars

Try something else,this one is so hard

1 July 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review, Junaid. We're sorry to hear that you found the qualification difficult. Equivalency exams can be challenging, which is why we provide a range of revision materials and support to help learners prepare.

If there are specific areas you are struggling with, please get in touch with our team and we will be happy to advise on the support available.

Rated 3 out of 5 stars

Exam isn't like the past papers you practice.

The course was ok but when it came to taking the exam I was upset as it looked nothing like the practice exams which were apparently past papers. Some of the questions I encountered were worded so differently in the exam, it was like I hadn't even learned it.

3 July 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review, Amy. We're sorry to hear that you felt the exam questions were different to those you had practised. While our course and practice materials are designed to cover the skills and topics required for the qualification, the exact wording and style of questions can vary between exam papers.

We appreciate your feedback and are always looking at ways we can improve our revision materials and help learners feel as prepared as possible for their exams.

Rated 4 out of 5 stars

Everything and more was available

Everything and more was available. Astar support were quick to respond when needed. Perhaps some sorting into calculator and non calculator amongst the topics would be helpful

3 July 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review, Jamie! We're pleased to hear that you found the learning materials comprehensive and that our support team were quick to respond when needed.

We also appreciate your feedback regarding separating calculator and non-calculator topics. We are always looking for ways to improve our courses, so we'll take your suggestion on board.

Thank you again for your feedback!

Rated 5 out of 5 stars

The course is well structured with lots…

The course is well structured with lots of opportunities to practice with feedback. There was also lots of mock exams which helped build confidence for the exam. The exam was also highly professional and well explained prior to starting. I would highly recommend.

6 July 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your fantastic review, Nathan! We're delighted to hear that you found the course well structured and that the practice questions, feedback and mock exams helped to build your confidence ahead of the exam.

It's also great to hear that you had a positive experience on exam day. Thank you for recommending A Star Equivalency, we really appreciate your feedback!

Rated 3 out of 5 stars

Positive but minor changes need to be made

I came to A Star equivalency to take my Maths equivalency test. 1st time I failed, retook a 2nd time and passed!! All the content was really useful and organised.
My only complaint, was that on booking my test first time I purchased the exam with a free resit if I failed. When I came to rebook this was not true and I had to fork out more money. This needs to be made clear to future customers as I feel this is misleading.

3 July 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review, Callum! It's great to hear that you found the course content useful and well organised, and congratulations on passing your Maths Equivalency exam on your second attempt!

Unfortunately, we have no record of a package including a free resit being purchased under your name. Therefore, a new purchase would be required to resit the qualification.

If you have written confirmation that a free resit was included in your booking, please email this across to test@astarequivalency.co.uk and we can look into this further for you.

Congratulations again on passing your exam, and we wish you all the best with your next steps!

Rated 4 out of 5 stars

Overall pretty good service

Overall pretty good service, BUT I have 2 dissapointments.
Firstly, the service works wel overall, and I passed my English equivalency test.
BUT:
1.after logging into the learning portal it still says that I am on free subscription, even though I am actually on the 99 pounds/months subscription.
2.The AI evaluations of the mock tests are quite generous. Meaning, in my opinion, way too generous. I was getting 70,65,75 out of 100 in my mock exams, but in my actual exam for the certification, I scored quite lower: 57 out of 100 marks. The AI evaluations seem to be way too generous.
But the service works overall and seems to be the most trusted and established in its domain. Especially for teacher training providers.

12 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review, Vuldem! We're delighted to hear that you passed your English Equivalency test and that you found our service to be one of the most trusted and established in the sector for teacher training providers.

We also really appreciate you taking the time to share your feedback. We're sorry to hear about the confusion with your learning portal subscription display, and we'll make sure this is passed on to our team to investigate.

Thank you as well for your comments regarding the AI marking. We are continually reviewing and improving the AI based on learner feedback, so we really appreciate you taking the time to share your experience with us.

Congratulations once again on passing your exam, and we wish you all the very best with your teacher training and future career!

Rated 5 out of 5 stars

A pleasant experience

I have recently sat two exams with A Star, combined science and English.
With science, my friend had purchased the course and booked the exam but no longer needed to continue with it so she was able to transfer the course material and exam over my name. The online course material was easy to follow and I found it informative along with the paper revision guides. It did seem very daunting at first as there are a lot of modules to complete but I planned my vision wisely and completed all vision within 2 months. The exam process was smooth and hassle free however the invigilator did not give me a reminder if how long was left but thankfully I had just finished the last question as he called time. I did not pay for fast track and my results came in on the 9th day after the exam with pass.
With the English, I did not pay for the course only the exam as I did find it a little expensive along with fast track results however I paid through clear pay which eased the financial burden a little. I had used YouTube videos and chatgpt to complete revision as there was a free mock to complete on the site so I understood the process before hand. The exam itself was again smooth and this time the invigilator gave reminders of time remaining. The lady was very friendly as she asked how I thought it went and we had a little conversation at the end which was really nice. My only gripe is that I had to chase my results as it went over the time period for fast track. However after two phone calls (one to advise and another to check the process was on its way) I received my results later that day again with a pass.
For both exams, I was able to order a free electronic certificate which I printed myself and I sent the downloaded certificate to my University. I am able to now start my teacher training in September so thank you very much A Star.

9 July 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

We’re delighted to hear that both your Combined Science and English exam experiences went smoothly, and congratulations on passing both! It’s great to know that the course materials, free mocks, and revision planning helped you feel prepared and confident.

We appreciate your feedback regarding the invigilator reminders and the delay with your English results, and we’re glad that these were resolved so you received your results in time to progress with your teacher training.

Thank you for sharing your experience Donna, and we wish you every success as you start your teacher training in September.

Rated 1 out of 5 stars

I wish I could give this platform zero…

I wish I could give this platform zero stars. I chose it because they seemed organized and advertised their courses as guaranteed ways to pass the exam. However, I took the exam twice and relied on their misleading feedback from their practice tests, which ended up being completely inaccurate. As a result, I failed both times. I filed a formal complaint with their team, explaining my experience, and they acknowledged that their system isn't accurate. However, instead of offering any compensation, they suggested an online tutor that would just cost me more money.

For the third time, instead of using their useless course, I studied with ChatGPT and passed the exam with a good score!

Additionally, they have a “pay now, choose date later” option that feels like a scam. When I tried to book my exam, I discovered that I'd have to pay extra fees, making it more expensive than just booking a time outright. On top of that, the examiners tend to grade very harshly.

My advice is to stay away from the A Star equivalency exam platform. If you have no other options, just go for the exam without buying their promoted course. It’s a waste of money, and it could lead to failing the exam, missing deadlines, and added stress.

24 June 2026
A Star Equivalency logo

Reply from A Star Equivalency

Good morning Sadaf, we understand your frustration with the practice test feedback and the costs associated with exam booking options.

While practice materials are designed to cover the full specification and provide guidance, we recognise that mock results can vary from the actual exam due to differences in question selection, timing, and grading. Regarding the “pay now, choose date later” option, this is intended to provide flexibility, though we acknowledge your concerns about the associated fees.

We’re glad to hear you ultimately passed on your third attempt using alternative study methods. We genuinely appreciate your detailed feedback and will take it into account as we review how we present mock results, course guidance, and payment options to ensure clarity for learners.

Rated 5 out of 5 stars

So far I’ve been impressed with A Star…

So far I’ve been impressed with A Star Equivalency. I recently booked for an equivalency test with them for GCSE Maths, I had my first support session with Laura and found this useful!

8 July 2026
Unprompted review
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Reply from A Star Equivalency

We’re pleased to hear that your experience with A Star Equivalency has been positive so far Nicola. It’s great to know that your first support session with Laura was useful and helped with your GCSE Maths preparation.

Rated 5 out of 5 stars

Team was very supportive during the…

Team was very supportive during the exam time and was quick to respond to emails regarding the queries about the exam.On top result was out on the next day itself as I had applied for a fast track.

29 June 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for the review Anuhsree! We’re really pleased to hear that our team were supportive during your exam and responded quickly to your queries. It’s great that the fast-track option allowed you to receive your results the very next day.

Rated 5 out of 5 stars

Excellent experience!

Taking my English GCSE test with A Star Equivalency was seamless and stress-free. A huge thank you to the lovely lady who monitored my exam online. She was incredibly professional, kind, and completely put my nerves at ease during the setup. Highly recommend this service!

22 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

We’re delighted to hear that your English GCSE test experience was seamless and stress-free Hamid. It’s wonderful to know that the online invigilator was professional and supportive, helping you feel at ease throughout the setup.

Thank you for your recommendation, and we wish you all the best with your results.

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