Cannot thank Assured Electrical Solutions enough! When my power suddenly went out, they responded incredibly fast and had someone at my door in know time. The electrician was knowledgeable and quickl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Steven Davies did a fantastic job installing our new Ohme Pro EV charger today. He arrived on time, was super professional and friendly from the start. The installation was neat, tidy, and completed... See more
Company replied
From the outset our experience was fantastic. Ross arrived early and took us through everything. We were able to decide where things needed to go and were supported with Ross' knowledge throughout. Th... See more
Company replied
Leon visited to help when our kennel lights wouldn't turn on anymore. He was very friendly and professional and managed to get them back on for us. He explained the issues and how to resolve them goin... See more
Company replied
Company details
Written by the company
We’re an established electrical contractor based in Cardiff & Barry. We specialise in the design, installation and maintenance of all types of electrical systems, from simple domestic work to complex commercial installations so if you’re looking for a reliable and experienced electricians then you’ve come to the right place! As a trusted and highly skilled electricians, our customers tell us we’re the best, and we’re proud to have customers return to us time and time again. We have over 20 years of experience working in domestic homes and commercial buildings, such as shops, factories, industrial units, showrooms and many more. We will put your electrical-related worries behind you fast and make the whole process as easy and stress-free as possible.
Contact info
The Business Centre, Cardiff House, Cardiff Road, CF63 2AW, Barry, United Kingdom
- 01446364014
- info@assuredelectricians.co.uk
- assuredelectricalwales.co.uk
4.8
Excellent
366 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such an easy company to work with
Such an easy company to work with, Ryan explained the whole process amazingly and gave us an incredibly fair price. Would 100% work with them again, no trouble, no faff and quick to get the job done.
15 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review ⭐ We’re delighted to hear Ryan made the whole process easy and straightforward for you 😊🔌 It’s great to know you were happy with the pricing, communication and speed of the work carried out. We really appreciate your support and look forward to working with you again in the future.
Excellent service
Excellent service , extremely friendly and good experience by Ryan Harvey
10/10
20 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review ⭐ We’re delighted to hear you received excellent service and had such a positive experience with Ryan Harvey 😊🔌 Your 10/10 feedback is greatly appreciated.
Avoid at all costs
Avoid at all costs. Extremely disappointing experience with this company. My contractor requested a straightforward job: installation of an extractor fan, 2 socket points (one next to an existing) and 3 socket faces.
We were initially quoted £600 + VAT for 'additional work' which we considered was grossly exaggerated and refused to pay. We asked the electrician to leave. Head office, person named Ryan who refused to give his full name, then reduced the price to £400 + VAT but was evasive when I tried to confirm whether this price was for the full work. He consistently suggested “extras” without clearly stating what they were.
He requested the money up front which we were reluctant to pay without having the work done. Ryan continued to pressurise us to making an up front payment and confirmed they would rectify any work we were unhappy with.
Eventually, the electrician confirmed that hidden material costs (£30) would be waived so we agreed and paid £400 + VAT. Later, we discovered my building contractor had already paid an undisclosed deposit which explains why Ryan was pressurised us into making a payment up front, meaning the total cost was significantly higher than what I was led to believe.
Communication was unclear throughout, pricing lacked transparency and when challenged, Ryan accused my contractor and I of aligning our stories, which is completely unacceptable and unprofessional. He also refused to disclose the details of their regulatory body seemingly unaware of who they were regulated by.
To add further context, they have also not installed the extractor fan. He also accused me of not wanting to pay for the work as he called me back not realising I had called the office. Deeply disrespectful and untrustworthy company.
I strongly advise others to avoid this company.
15 May 2026
Unprompted review
Reply from Assured Electrical Solutions
We’re sorry to hear you were unhappy with your experience and apologise for any frustration caused. We take all feedback seriously and would welcome the opportunity to review the matters raised regarding pricing, communication and the scope of works completed. Please can you contact us directly so we can investigate this further and work towards resolving the concerns raised.
Outside socket Gavin came to install an outside socket…
Gavin came to install an outside socket for our jacuzzi
Excellent job really professional and quick very friendly
Would highly recommend
19 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review ⭐ We’re delighted to hear Gavin provided such a professional, friendly and efficient service while installing your outside socket for the jacuzzi 🔌😊 It’s great to know you were happy with the work carried out and we really appreciate your recommendation. Thank you for choosing Assured Electrical Solutions.
Brilliant service
Brilliant service! Lovely guy! Very polite and efficient! 😊
19 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review ⭐ We’re delighted to hear you received brilliant service and found our engineer polite and efficient 😊
Reply from Assured Electrical Solutions
Thank you for your review ⭐ We’re pleased to hear you found the service polite, cheerful and efficient 😊
No communication after sale.
Contacted these in regards to getting a EV charger installed. Being through my company i have a grant code from the Gov to help with the costs, was told yes we take these codes and can do this at a reduced rate, got the charger installed and new been fighting for weeks to see who we go about getting this grant sorted with no help and just being ignored now! Defiantly dont use these if you want any sort of communication after the install.
4 May 2026
Unprompted review
Reply from Assured Electrical Solutions
We’re sorry to hear about your experience and apologise for the communication issues regarding your EV charger grant. Please can you contact us directly so we can investigate this further and work towards resolving the matter as quickly as possible.
Leon arrived promptly and explained…
Leon arrived promptly and explained what he was going to do, he was polite and courteous throughout his visit. He did a great job and I was pleased with the outcome. I would recommend this company they are professional from start to finish. Thank you
14 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review ⭐ We’re delighted to hear Leon was prompt, professional and courteous throughout the visit, and that you were pleased with the outcome 😊🔌
Quick and efficient service
Quick and efficient service, Leon was clean and tidy and fixed the job quickly. Very happy
13 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review ⭐ We’re pleased to hear Leon provided a quick and efficient service and left everything clean and tidy 🔌😊
Leon installed ev charger great work
8 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review ⭐
We’re really pleased to hear Leon did a great job with your EV charger installation 🔌⚡
We appreciate your support and thank you for choosing Assured Electrical Solutions 😊
5 star job!
Kris was absolutely brilliant! Done such an amazing job on the fuse box. Looks 100 times better and all safe and secured. Talked me through what he had done and left for future installs etc. 5star
5 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for the amazing 5-star review 😊 We’re delighted to hear Kris did such a fantastic job on your fuse box upgrade and that you were happy with both the quality of the work and the finished result ⚡👍 It’s great to know he took the time to explain everything clearly and leave you fully informed for any future installations as well. Kris will really appreciate your kind feedback and support. Thanks again from all of us at Assured Electricians.
GAVIN was really helpful and friendly
GAVIN was really helpful and friendly. He was very knowledgeable and got on with the job without any fuss. He sourced the necessary parts for the job and made sure that we understood our new EV charger before he left. Would recommend.
28 April 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for the fantastic review 😊 We’re delighted to hear Gavin provided such a friendly, knowledgeable and professional service while installing your new EV charger ⚡🚗 It’s great to know he kept everything hassle free, sourced the required parts quickly and made sure you fully understood the charger before leaving. Gavin will really appreciate your kind feedback and recommendation. Thanks again from all of us at Assured Electricians.
If you want great tradesmen to do high…
If you want great tradesmen to do high standard work, then i would look no further, William and Ethan worked on a house i was refurbing, they done a full check right through, made a list of remedial work to be done, came back to sort the work out in no time, it is very rare these days that a company and a team, do the work professionally and are on time, when they say they will be. Ryan who books the job is so helpful too, i cant recommend these boys enough!
22 April 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the amazing review 😊 We’re delighted to hear William and Ethan provided such a professional and reliable service throughout your refurbishment project ⚡🏠 Carrying out a thorough inspection, clearly identifying the remedial work required and then returning promptly to complete everything to a high standard is exactly the level of service we aim to provide. Ryan will also really appreciate your kind comments regarding the booking process and communication. Your recommendation truly means a lot to us and we really appreciate you taking the time to share your experience. Thanks again from all of us at Assured Electricians.
Leon was brilliant from start to…
Leon was brilliant from start to finish. Great communication organising fitting. The installation was very smooth and he left everything in the garage all neat and tidy. Car charged, ready to go!
22 April 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for the fantastic review 😊 We’re delighted to hear Leon provided such a smooth and professional service from start to finish ⚡🚗 Great communication and tidy workmanship are things we take huge pride in, so it’s brilliant to hear this reflected in your experience. Leon will really appreciate your kind feedback and we’re pleased your car was charged up and ready to go. Thanks again from all of us at Assured Electricians.
Quick and effective service
17 April 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for the great review 😊 We’re really pleased to hear you found our service quick and effective ⚡👍 We truly appreciate your support and thank you again from all of us at Assured Electricians.
OHME Charger Connecting
Leon provided excellent service from arrival to time of departure, being very polite and courteous.
Nothing was too much trouble especially with the explanation of how to use the OHME charger, very patient.
The installation is very neat with an emphasis on fitting into the near surroundings.
13 April 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your fantastic review ⭐ We’re delighted to hear Leon provided excellent service throughout your OHME charger installation and took the time to explain everything clearly and patiently. It’s great to know the installation was completed neatly with attention to detail and surroundings. We really appreciate your feedback and support 🙌⚡🚗
Gavin (the engineer) was helpful and…
Gavin (the engineer) was helpful and done the job as expected. Would highly recommend Assured Electrical Soln
7 April 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your lovely review ⭐ We’re delighted to hear Gavin was helpful and completed the job to your expectations. We really appreciate your recommendation and support for Assured Electrical Solutions 🙌⚡
The work was done quickly
The work was done quickly and professionally. The only reason it’s not had 5 stars is that it took slightly long to get an electrician to be able to come out
Leon was great though.
2 April 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your feedback - we’re pleased to hear Leon carried out the work quickly and professionally for you ⭐ We also appreciate your honest comments regarding the wait time for attendance. We’re always working to improve our scheduling and availability, and your feedback is genuinely helpful. Thank you again for choosing us and for highlighting Leon’s great service 🙌⚡
EV home charger fit
I had the pleasure of Jason and Fred come out to fit my EV ohme charger today in Weston super mare . They were polite and very helpful with my questions and the service provided was clean, tidy, fast and efficient. I would 100% recommend this company for any job .
2 April 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your fantastic review ⭐ We’re delighted to hear Jason and Fred provided such polite, helpful and efficient service during your EV charger installation. It’s great to know the work was completed cleanly, tidily and to a high standard. We truly appreciate your recommendation and support 🙌⚡🚗
Brilliant company
Brilliant company, fast and reliable. Lewis went above and beyond, really grateful 🙏🏼 Thank you!! Would definitely recommend this company!
26 March 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your fantastic review ⭐😊 We’re really pleased to hear you found the service fast and reliable 🔧 It’s great to know Lewis went above and beyond for you 🙌 We really appreciate your recommendation and kind words Thank you for choosing Assured Electrical ⚡
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.