The agent that my wife spoke with and set up our policy with was very understanding and explained everything in detail to my wife. She helped my wife with everything, so I didn't have to do anything.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was able to lower my renewal rate by $54 when i called back, and spoke with a new agent, DeMarco, who also helped walk me through the mobile app onboarding process which was important to me, as the pr... See more
Company replied
Very happy with the price and convenience of getting to do everything i needed to do to get my policy going all on the internet. I plan to recommend to all my family and friends.
Company replied
Excellent service. The insurance agent was very helpful and made the whole process stress-free. I got the same coverage for $223 instead of $320. Highly recommended service.
Company replied
Company details
- Insurance Company
- Auto Insurance Agency
- Insurance Agency
- Insurance Broker
- Liability Insurance Company
- Renter's Insurance Agency
About AssuranceAmerica
Written by the company
AssuranceAmerica is an insurance company committed to helping people get the protection they need at a price they can afford. For more than 25 years, we’ve focused on providing coverage for drivers and renters from all walks of life. We believe everyone deserves a fair rate, so our prices are not determined using your credit score.
We offer affordable personal auto, renters insurance, motor club plans, and commercial auto with flexible payment options to fit your budget. Backed by local independent agents and a team that genuinely cares, AssuranceAmerica gives drivers the support they need and coverage they can count on. When others make it complicated, we make it easy to get on the road and keep moving forward.
When choosing AssuranceAmerica – as a customer or as a valued agency partner – you join a team committed to helping those in need in the communities where we operate. We provide support our communities by giving 5% of our profits to helping people transition from crisis into living healthy, stable lives.
Contact info
100 Galleria Pkwy, STE 800 , 30339, Atlanta, United States
- 1-800-450-7857
- customer_service@aainsco.com
- assuranceamerica.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The agent was knowledgeble patient and …
The agent was knowledgeble patient and explaining things well. The price also within our budget
4 August 2026
Reply from AssuranceAmerica
We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!
These guys are quick and friendly
These guys are quick and friendly. They clearly communicate good deals and good intentions.
6 August 2026
Reply from AssuranceAmerica
We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!
Reply from AssuranceAmerica
Thank you for taking the time to share your experience. We appreciate it - Drive Safe!
Everything was great the representative…
Everything was great the representative was very helpful and he got me insurance at a rate I could afford each month
7 August 2026
Reply from AssuranceAmerica
We're grateful for customers like you who take the time to share their experience. Thank you! Safe travels!
Reply from AssuranceAmerica
We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!
Helped me find the best price in my…
Helped me find the best price in my budget.Very helpful.
4 August 2026
Reply from AssuranceAmerica
Thank you for sharing your experience. We're all about helping customers find affordable insurance to fit their budget.
My agent was super helpful
My agent was super helpful
Very nice and helped me with all my conserns
7 August 2026
Reply from AssuranceAmerica
We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!
Great low and affordable rates.
7 August 2026
Reply from AssuranceAmerica
So glad our pricing and payment options worked for you! Affordable coverage is what we're all about. Thank you for choosing us!
Reply from AssuranceAmerica
Thank you for sharing your experience. We're all about helping customers find affordable insurance to fit their budget.
It was a very low cost upfront and even…
It was a very low cost upfront and even the monthly payments are low cost and budget friendly and I highly recommend them for coverage on your vehicle!!!
4 August 2026
Reply from AssuranceAmerica
Thank you for the feedback! Making insurance accessible and affordable for everyone is our top priority. We're glad we could help!
Reply from AssuranceAmerica
Thank you for taking the time to share your experience. We appreciate it - Drive Safe!
Company is not upfront with cost
Company is not upfront with cost. Online pricing is deceiving. I had to cancel policy.
7 August 2026
Reply from AssuranceAmerica
Thank you for bringing this to our attention, and we're truly sorry for the service you received. We take feedback like this seriously. Please reach out to customer_service@aainsco.com with your details so our team can investigate and resolve this for you.
Debra
I was treated with respect and everything explained in terms i could understand. I glad I was directed to you.
5 August 2026
Reply from AssuranceAmerica
This feedback made our day! We're so glad we could provide you with great service. Take care and drive safe!
Reply from AssuranceAmerica
We're grateful for customers like you who take the time to share their experience. Thank you! Safe travels!
Reply from AssuranceAmerica
Thank you for taking the time to share your experience. We appreciate it - Drive Safe!
I was able to get good prices for full…
I was able to get good prices for full coverage
5 August 2026
Reply from AssuranceAmerica
We really appreciate you taking the time to share this. It's great to know our payment options are making a difference. Thanks for trusting us with your insurance needs!
Very knowledgeable about giving advice…
Very knowledgeable about giving advice and information.
8 August 2026
Unprompted review
Reply from AssuranceAmerica
Your review means the world to us! Thanks for letting us know we're on the right track. Be safe out there!
Nicole was so helpful and she cared…
Nicole was so helpful and she cared about me having the best possible insurance that suited me.
5 August 2026
Reply from AssuranceAmerica
Your review means the world to us! Thanks for letting us know we're on the right track. Be safe out there!
Reply from AssuranceAmerica
Thank you for sharing your experience. We're all about helping customers find affordable insurance to fit their budget.
Kiarra helps people
My agent Kiarra made everything, very easy to understand and explained it to me in simple terms, I definitely would recommend her to anyone looking for insurance, she knows it very well and made it very easy to understand, im so glad, that i have her for my agent.
31 July 2026
Reply from AssuranceAmerica
Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.