AssuranceAmerica Reviews 

1,455
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful insurance agents for providing detailed explanations, maintaining professional attitudes, and making the policy setup process completely stress-free. People also highlight the very affordable rates, noting that it is extremely easy to find budget-friendly coverage options that perfectly fit their financial needs. Some reviewers were not happy with communication issues, noting occasional confusion with policy activation details and unexpected online pricing discrepancies. A few people also mentioned facing difficulties when trying to reach support or getting prompt assistance from representatives when they needed help.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their helpfulness, kindness, and... See more

Price

Consumers find price to be positive and consistently report great, affordable rates that fit within their... See more

Customer service

Users describe positive interactions with customer_service, consistently praising agents for being... See more

Service

Reviewers consistently share positive feedback about the service, highlighting stress-free processes and... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the application process is fast, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent that my wife spoke with and set up our policy with was very understanding and explained everything in detail to my wife. She helped my wife with everything, so I didn't have to do anything.... See more

Company replied

Rated 5 out of 5 stars

Was able to lower my renewal rate by $54 when i called back, and spoke with a new agent, DeMarco, who also helped walk me through the mobile app onboarding process which was important to me, as the pr... See more

Company replied

Rated 5 out of 5 stars

Very happy with the price and convenience of getting to do everything i needed to do to get my policy going all on the internet. I plan to recommend to all my family and friends.

Company replied

Rated 5 out of 5 stars

Excellent service. The insurance agent was very helpful and made the whole process stress-free. I got the same coverage for $223 instead of $320. Highly recommended service.

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Insurance Agency
  4. Insurance Broker
  5. Liability Insurance Company
  6. Renter's Insurance Agency

About AssuranceAmerica

Written by the company

AssuranceAmerica is an insurance company committed to helping people get the protection they need at a price they can afford. For more than 25 years, we’ve focused on providing coverage for drivers and renters from all walks of life. We believe everyone deserves a fair rate, so our prices are not determined using your credit score.

We offer affordable personal auto, renters insurance, motor club plans, and commercial auto with flexible payment options to fit your budget. Backed by local independent agents and a team that genuinely cares, AssuranceAmerica gives drivers the support they need and coverage they can count on. When others make it complicated, we make it easy to get on the road and keep moving forward.

When choosing AssuranceAmerica – as a customer or as a valued agency partner – you join a team committed to helping those in need in the communities where we operate. We provide support our communities by giving 5% of our profits to helping people transition from crisis into living healthy, stable lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,455)

1,454 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and quick service

Very professional and quick service. Definitely felt like a quality experience compared to other carriers.

1 August 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

I think your staff was awesome

I think your staff was awesome. She was real informational and helpful customer service went above and beyond and best price in town

31 July 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

Customer service was great

Customer service was great, representative went above and beyond to tackle all obstacles. Knowledgeable with what I was looking for and very professional. Rapport was build during the call, leaving me with a sense of satisfaction.

31 July 2026
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Reply from AssuranceAmerica

Your review means the world to us! Thanks for letting us know we're on the right track. Be safe out there!

Rated 5 out of 5 stars

Reps were very helpful in getting the…

Reps were very helpful in getting the best offer available for me

31 July 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

For the agent she took her time…

For the agent she took her time searched around and came up with the best price that fit into my budget she was very professional and had a genuine concern about my situation and what I could do afford and I appreciate her so much.

31 July 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

Easy and the agent was very helpful…

Easy and the agent was very helpful gave me the best offer would recommend

31 July 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

Good

They're just awesome

1 August 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

I really like this company because they…

I really like this company because they are cheaper on insurance. And the down payment was very reasonable.And I will do everything I can to.Save on any insurance.Thank you so much

31 July 2026
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Reply from AssuranceAmerica

We're so happy to hear our pricing and payment flexibility worked well for you! Providing affordable options is what we're all about. Thanks for choosing us!

Rated 5 out of 5 stars

Great customer service

Great customer service

31 July 2026
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Reply from AssuranceAmerica

Thank you for taking the time to share your experience. We appreciate it - Drive Safe!

Rated 5 out of 5 stars

Great deals!

Great deals!! Very nice!!

31 July 2026
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Reply from AssuranceAmerica

Thank you for sharing your experience. We're all about helping customers find affordable insurance to fit their budget.

Rated 5 out of 5 stars

Everyone in Off-1the were professional…

Everyone in Off-1the were professional and friendly and professional. My rep, Davina, had to ask a question and her co-workers were patient and knowledgeable.
Because of recent financial setbacks, and I had to let my insurance go. I am just now in a position to get it reinstated. Davina was so kind and never treated me like garbage because I was uninsured. I am so glad I stopped by your office to purchase insurance.

31 July 2026
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Reply from AssuranceAmerica

This feedback made our day! We're so glad we could provide you with great service. Take care and drive safe!

Rated 5 out of 5 stars

Great price

Easy to get insurance

31 July 2026
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Reply from AssuranceAmerica

We're thrilled that you had such a smooth experience with our platform! Your feedback helps us know we're headed in the right direction. Safe driving!

Rated 5 out of 5 stars

Excellent customer service

When I called, I was looking for some reasonable insurance had not had insurance in two months or so because we had no car and we was getting ready to buy our car and needed insurance to be placed on it and it was very good experience to talk with an agency that was understanding and that had the plan which our payment in which we was looking for as well so thank you

31 July 2026
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Reply from AssuranceAmerica

We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!

Rated 5 out of 5 stars

Service and coverage

Service and coverage is what I look for in a company

31 July 2026
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Reply from AssuranceAmerica

We're grateful for customers like you who take the time to share their experience. Thank you! Safe travels!

Rated 5 out of 5 stars

Quick online chat response

Quick online chat response! Very helpful, very quick at working on different requests.
Very much more affordable than any other carrier I’ve used or looked in to! Will definitely refer others to this company

31 July 2026
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Reply from AssuranceAmerica

So glad our pricing and payment options worked for you! Affordable coverage is what we're all about. Thank you for choosing us!

Rated 5 out of 5 stars

Great job good price and very…

Great job good price and very professional I will tell everyone about this company

Thank you
Robert Brown

31 July 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

This feedback made our day! We're so glad we could provide you with great service. Take care and drive safe!

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