I’m highly disappointed with the quality of Asim Jofa clothes. The fabric feels extremely cheap and nowhere near what you'd expect from a designer brand. Honestly, it seems like local market material... See more
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Review summary
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Reviews shaping this summary
A very frustrating expererience with Asim Jofa. I placed an international order for a 3 piece stitched article. They sent me a message on whatsapp a few days later that the article could not be clear... See more
I placed the order on 7th august, on Asim Jofa webiste, paid online with my HSBC card, I never receive the order and not even my refund. Made several calls, wrote email, chat on whats app with... See more
Company replied
Company details
Written by the company
Asim Jofa burst on to the Fashion scene as a breath of fresh air. Carrying on the legacy of his forefathers he started with a jewelry line, establishing the highly exclusive, one of a kind diamond boutique ‘The Diamond Gallery’. Having been certified in Design from the prestigious Central Saint Martins, Asim went on to create ripples in the fashion industry. He has achieved great acclaim for his various collections displayed on the runways in the fashion capitals of the world. He has been honored with IAFA International Asian Fashion Awards as the Best Designer Brand in 2012. In the same year Asim bagged the Collection of the Year award held by the Pakistan Fashion Awards. He continues to improve on perfection and in the future, Asim plans to create more buzz and dress Pakistani women fabulously, breaking fashion stereotypes along the way.
Contact info
Plot # 20, Sector 27 Korangi Industrial Area, Adjacent Denim E factory, Singer Chowrangi, Karachi. , 75900, Karachi, Pakistan
- +9221111115632
- sales@asimjofa.com
- asimjofa.com
2.6
Poor
233 reviews
Replied to 92% of negative reviews
Typically takes over 1 month to reply
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The stuff of cloth is very poor…
The stuff of cloth is very poor according to price as if the brand management think all customers are blind..
26 April 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Mudassar, We sincerely regret to hear about your experience and completely understand your disappointment regarding the quality of the fabric compared to your expectations.
At Asim Jofa, we strive to maintain high-quality standards and ensure that every article reflects the details mentioned on our official website, including fabric, embroidery, and components, though minor differences can occur due to photography or lighting.
Kindly share your order details here, or reach out to our official support team via WhatsApp at +92 321 124 4440, helpline at 021 111 115 632, or email at sales@asimjofa.com, so we can review your case and provide prompt assistance.
We truly value your feedback and patience, and are committed to addressing your concern while ensuring a satisfying shopping experience.
Warm regards,
Asim Jofa Team
Terrible i gave them one star even…
Terrible i gave them one star even though they don't deserve one....not buy anything they are just scammers....shame on you guys.... I heard about them a lot but it's all......💩
🚫🚫🚫🚫
26 April 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Zunaira, We’re very sorry to hear about your experience and completely understand your frustration and disappointment.
Please note that if the article you received is significantly different from what was advertised, it is possible the order was placed through a fraudulent website misusing the Asim Jofa name. We always deliver articles exactly as per the design details on our official website, including fabric, embroidery, and components, though slight differences may appear due to photography or lighting.
Kindly share your order details here, or reach out to our official support team via WhatsApp at +92 321 124 4440, helpline at 021 111 115 632, or email at sales@asimjofa.com. We’d like to help you in this regard and ensure your concern is reviewed and addressed promptly.
We truly value your feedback and patience, and are committed to resolving your issue while providing a safe and genuine shopping experience.
Warm regards,
Asim Jofa Team
Don’t shop from ASIM JOFA
I gave them one star though they don’t deserve even one star. They have pathetic service. Don’t order from them. I heard a lot about them and I ordered from UAE to my family’s home in Pakistan. I was so disappointed after getting the order, as it was different from the description. Once I called them for exchange and return they refused to do so. I was shocked to listen this.
PLEASE DONT ORDER FROM ASIM JOFA, they only take YOUR MONEY.
24 April 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Farah, We’re truly sorry to hear about your experience and completely understand your frustration regarding the article being different from the description, as well as the difficulty you faced with exchange and return requests. We can see how disappointing this must have been, especially when ordering from abroad for your family.
Please note that if the item received is significantly different from what was advertised, it is possible the order was placed through a fraudulent website misusing the Asim Jofa name. On our official website, we always deliver articles exactly as per the design details, including fabric, color, embroidery, and components, though slight differences may occur due to photography or lighting.
Kindly share your order details here, or contact our official support team via WhatsApp at +92 321 124 4440, helpline at 021 111 115 632, or email at sales@asimjofa.com. We’d like to help you in this regard and review your case carefully to provide proper assistance.
We truly value your feedback and patience, and are committed to resolving your concerns while ensuring a safe and genuine shopping experience.
Warm regards,
Asim Jofa Team
The level of promotions they do and the…
Asim Jofa
They simiply spend there budget on Makreting and promotions that's it zero customer service, poor shipping partner I Placed an on 29th March and after 6 days I got I text from there shipping partner that the order has refused and there is no call or text from the rider and even I confrim from my building security that there is no one came to deliver on my address.
Now I report this to asim jofa customer service they responded me back that there shipping partner has failed them so they are now delivering the order from TCS and provide me the tracking now after 2 days I track my order from TCS website nothing came up I contact there customer service again 🤦♂️guess what! They did nothing just they only put a request to there same shipping company they use previously and the TCS story and all the explanation was complete lie, and the same thing happan again order does not delivered as I order the item for eid but simply ruined everything.
Kindly check there #trustpilot as well to see there reviews before ordering them.
They simply spend there money #promotions and #Makreting to create persona just it.
Level of promotions ⬆️ level of distribution ⬇️
I can also there the screen shots of conversation or if required the CCTV of my building just if they try to give the silly excuse or explanation.
29 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Danish, We are very sorry to hear about your experience and sincerely apologize for the inconvenience caused. We completely understand how upsetting it must have been to face repeated delivery issues, especially when your order was intended for Eid, and we truly regret the frustration this has caused.
Please know that we take your concerns seriously and are committed to resolving this matter promptly. We would like to review your order and delivery details personally to ensure a proper solution was given. Kindly share your order details and any supporting information via WhatsApp at +92 321 1244440, email at sales@asimjofa.com, or call our helpline at 021 111 115 632.
Warm regards,
Asim Jofa Team
Quality is very bad we waste so much…
Quality is very bad we waste so much money cuz we are in Canada and we could not check quality.
28 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Ayesha, We’re truly sorry to hear about your experience and completely understand your disappointment, especially since you ordered from Canada and were unable to check the quality beforehand.
We understand how frustrating it must be to receive an article that did not meet your expectations. At Asim Jofa, we always aim to maintain high quality standards, and our team works actively to assist every concern during working hours.
Your payment truly matters to us, just as much as it matters to you, and we would never want our customers to face any loss.
Kindly share your order details here, or contact our official support team via WhatsApp at +92 321 124 4440, helpline at 021 111 115 632, or email at sales@asimjofa.com. We’d like to help you in this regard and review your case carefully to provide proper assistance.
Warm regards,
Asim Jofa Team
asim jofa aik fraud brand hy ,jo suit…
asim jofa aik fraud brand hy ,jo suit pic me dikhaty hai wo nhi send krty ,bht poor quality,maine 4 suits order kiye jin me sy 2 suit totle diffrnt thy or 2 suit ka fabric itna kam tha k dress nhi bn skta ,ye dramy baaz hai, plz apny money waste nhi kry asim jofa sy kuch na purchase krein
26 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Kanwal, We’re truly sorry to hear about your experience and completely understand your frustration regarding the suits, their fabric, and the differences from what was expected.
We can see how upsetting it must have been to receive two suits that were completely different and two with insufficient fabric, and we sincerely apologize for the inconvenience this has caused. Please note that unstitched articles are always delivered in a standard large size, which is sufficient for tailoring, and the components of each article are provided exactly as mentioned in the description. At Asim Jofa, we strive to maintain high-quality standards and ensure every order matches the details mentioned on our official website.
Kindly share your order details here, or contact our official support team via WhatsApp at +92 321 124 4440, helpline at 021 111 115 632, or email at sales@asimjofa.com. We’d like to help you in this regard and review your case carefully to provide proper assistance.
Warm regards,
Asim Jofa Team
Delivered through another shipment…
Delivered through another shipment service which is also a worst courier service ..
Still I can't get my parcel
29 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Noreen, We’re very sorry to hear about your experience and completely understand your frustration with the courier service and the delay in receiving your parcel.
We know how inconvenient it can be when a shipment doesn’t arrive on time. Please note that orders are delivered based on the courier’s availability and service coverage in your area. At Asim Jofa, our team works actively to ensure timely deliveries and to resolve any courier related issues as quickly as possible.
Kindly share your order details here, or contact our official support team via WhatsApp at +92 321 124 4440, helpline at 021 111 115 632, or email at sales@asimjofa.com. We’d like to help you in this regard and review your case to ensure your parcel reaches you promptly.
Warm regards,
Asim Jofa Team
I ordered 7 dresses
I ordered 7 dresses. Each and every dress are piece of shet. The fabric are so poor, the work horrible, and the quality is garbage.. I can not explain how they made me disappointed. I order for Eid and one dress I wear for 2 hours and that dress got bob line all over the dress. Can you imagine how poor the quality is. I really want to return those pieces of garbage. I am requesting you guys no one ordered those. It is a garbage.
10 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Masuma, We’re truly sorry to hear about your experience and completely understand your disappointment with the quality of the dresses, especially since they were intended for Eid.
We can see how upsetting it must have been to receive dresses with poor fabric and embroidery, and to have one dress damaged after wearing it for only a short time. At Asim Jofa, we always aim to deliver products that reflect the descriptions, images, and specifications shown on our official website.
Kindly share your order details here, or contact our official support team via WhatsApp at +92 321 124 4440, helpline at 021 111 115 632, or email at sales@asimjofa.com. We’d like to help you in this regard and review your case carefully so we can provide a proper solution.
We sincerely value your feedback and patience, and are committed to resolving your concerns while ensuring a satisfactory shopping experience.
Warm regards,
Asim Jofa Team
ASIM JOFA
ASIM JOFA: they are scammers, I purchased three different suits, all I received wrong sizes ,incomplete suits with horrible clothes stuffs,one my big trouble was contacting with them , i called so many times no responses then i reached them on their whatsapp and text conitinusly 3 to 4 days then they just lave message how to refund , and when i sent them order number and all details with explanations they said they cant give my money back ?? really ?? how they can do this kind of things to their customer when customer receive wrong thing and after receiving and paying them i will not get my money back to my account . lastly I can not recommend ASIF JOFA(Scammers) to anyone else....Please read this review completely and understand then purchase from there because i don't want anyone to loss their money!!! Thanks
17 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Abdul Kareem, We’re truly sorry to hear about your experience and completely understand your frustration regarding the wrong sizes, incomplete suits, and the difficulty you faced in reaching our team.
We can see how upsetting it must have been to receive suits in incorrect sizes and with missing components. Please note that as per our exchange policy, items can be returned or exchanged if they are damaged, the wrong article is delivered, or the wrong size is received. Our team carefully verifies such requests and ensures that replacements or exchanges are provided promptly whenever possible.
Kindly share your order details here, or contact our official support team via WhatsApp at +92 321 124 4440, helpline at 021 111 115 632, or email at sales@asimjofa.com. We’d like to help you in this regard and review your case carefully so we can provide a proper solution.
We sincerely value your feedback and patience, and are committed to resolving your concerns while ensuring a satisfactory shopping experience.
Warm regards,
Asim Jofa Team
Send you different suits from their photos
Do not buy from Asim Jofa! I purchased 3 suits from here and they do not look anything like what the models are wearing in the photos. From the material to the design, you can clearly see the suit it not what they advertise it as. Some of the suits have really important detail missing. They are just scamming people. Even colours look different.
21 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Nayhaa, We’re truly sorry to hear about your experience and completely understand your frustration. We sincerely apologize for the inconvenience and disappointment caused by the differences in design and colors of the suits you received.
Please note, our team always ensures articles are delivered exactly as per the design details mentioned on the website, including fabric, color, and components. Slight color differences may occur due to lighting or photography.
Kindly share your order details here, or contact our official support team via WhatsApp at +92 321 124 4440, helpline at 021 111 115 632, or email at sales@asimjofa.com. Our team will review your case promptly and guide you on the next steps.
We value your feedback and patience, and are committed to addressing your concern.
Warm regards,
Asim Jofa Team
Pathetic brand
Pathetic customer support. No one will answer your query online. Disgusting. Will never use this brand again. Given wrong tracking details too. Such an awful brand it is. My parcel never received. My eid was spoiled and ruined by them.
21 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings, We are very sorry to hear about your experience and sincerely apologize for the frustration and inconvenience this has caused, especially during Eid. We completely understand how upsetting it must be to face delays and incorrect tracking information.
We would like to assist you promptly and ensure this matter is resolved. We can understand how upsetting this must be for you.
Kindly share your order details here, or contact us with relevant information via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Highly unsatisfied with the quality of…
Highly unsatisfied with the quality of my order so much color and fabric difference the embroidery was so low quality
21 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Abdul moeed, We understand how upsetting it can be to receive a product that differs in color, fabric, and embroidery from what you expected.
Please note that all our articles are prepared and delivered exactly according to the design details mentioned on our website, including color, fabric, and components. Slight differences may appear in images or videos due to lighting and photography.
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with clear pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Too much bad experience of shopping…
Too much bad experience of shopping from Asim jofa....just waste of money
Shirt front width is short and Capri fabric is also short duptta color is too changed from picture....dress is not same as picture....no exchange policy very disappointed ....
18 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Saba, We understand how upsetting it can be to receive a product that does not match the pictures, with issues in sizing, fabric, and color.
We’d like you to know that for stitched articles, the size chart for each design is always available on the article page, so you can place your order accordingly. For unstitched articles, the fabric provided is sufficient to create a standard large size.
Additionally, for unstitched articles, the measurements of all components are clearly provided on the article page. If you find any discrepancy or issue, we are always her to assist and accommodate your request.
As per our policy, an item can be returned or exchanged if it is damaged, the wrong article is delivered, or the wrong size is delivered.
Further please refer to this link to check our return policy:
https://asimjofa.com/pages/returns-and-exchanges
Here, we would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with clear pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Fraud online stores
Asim jofa is a fraudulent brand; do not purchase their suits. The items they showcase in pictures differ significantly from what they actually send. For instance, the pajama appeared printed in the images but was sent in green color and poor quality. The lace on the dupatta borders, as depicted, was missing, replaced by simple, low-quality material. Avoid buying from them; they are a complete waste of money.
19 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Aqeel, We understand how frustrating it must be to receive items that differ in color, fabric, or design from what was shown online, and we take your feedback seriously.
Please note that any additional embellishments, such as laces, inner, tassels, Lining, which are not specifically mentioned in the design details are not included in the parcel. Please be informed that articles are delivered according to the design details mentioned beside article on our website and slight differences in color or texture may appear due to photography and lighting.
Further, we would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with clear pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
I bought suits from here and think…
I bought suits from here and think about its brand name, spend too much money for shipping there in Pak and in Canada as custom’s fee and waste my precious time, so much disappointed with the quality of fabric even can’t wear as casual. They ruined my Eid and budget. I will never buy clothes from here. Very bad experience.
13 February 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Ifrah, We are very sorry to hear about your experience and sincerely apologize for the frustration and disappointment caused. We understand how upsetting it must be to spend time and money on your order, only to receive products that did not meet your expectations, especially during Eid.
We acknowledge your point and understand the concern. At times, fabric differences may cause confusion, but we ensure that every article is provided as per the fabric information listed on our website.
Additionally, we would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with clear pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Very disappointed cheap quality never…
Very disappointed cheap quality never buy it again and their is also dissapointing
15 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Sidra, We are very sorry to hear about your experience and sincerely apologize for the disappointment caused. We understand how upsetting it can be to receive a product that did not meet your expectations in quality.
We would like to assist you promptly and resolve this matter. We can understand how upsetting this must be for you. Kindly share your order details here, or contact us with clear pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Highly disappointed...
I recently purchased a dress from Asim Jofa, and I must say, I am thoroughly disappointed. The dress I received looked nothing like the online pictures. Not only was the design completely different, but the quality of the fabric was very poor. I had hoped that getting it stitched would salvage something, but even after spending a significant amount on tailoring, the dress looked even worse. It's disheartening to spend hard-earned money on something that not only fails to meet expectations but also ruins an important event. As a customer, I expected better from Asim Jofa. I will not recommend Asim jofa to anyone!!
22 February 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Mehreen, We are truly sorry for any inconvenience caused. We understand how upsetting it must be to receive a dress that did not match the online images and to face further issues even after tailoring, especially when it affected an important event.
Please note that all our articles are prepared according to the design details mentioned online, and slight differences in color or texture may appear due to photography and lighting.
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with clear pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
I ordered two dress
I ordered two dress, amazing experience both looks too unique
2 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings, We’re absolutely thrilled to hear that you loved both of your dresses! It’s wonderful to know that you found them unique and enjoyed your shopping experience with us.
Your kind words truly make our day, and we can’t wait to bring you more stunning and exclusive pieces in the future!
Looking forward to seeing you again. Thank you for choosing Asim Jofa, and stay connected with us at www.asimjofa.com
For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com
Warm regards,
Asim Jofa Team
Poor quality
I’ve ordered a suit but I was so disappointed when I received it. It was not the quality or anything near to the picture was shown on their website. I would never ordered anything again neither I would recommend anyone. Please be aware they don’t sell what they show in the pictures on their website. I paid 6599 Rs for an unstitched suit But that quality and stuff you can buy from a normal shop less then 2000 Rs. I don’t know whether they have got any refund policy or not.
9 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Fauzia, We are very sorry to hear about your experience and sincerely apologize for the disappointment caused. We understand how upsetting it must be to receive a product that did not meet your expectations in quality or appearance.
Please note that all our articles are prepared according to the design details mentioned on our website, and slight differences in color, texture, or appearance may appear due to photography and lighting.
Your amount is just as important to us as it is to you, and we would never want any of our customers’ money to go to waste.
We would like to assist you promptly and address your concern. Kindly share your order details here, or contact us with relevant pictures and a description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Third class quality dont waste money…
Third class quality dont waste money and time.
7 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings, We are very sorry to hear about your experience and sincerely apologize for the disappointment caused. We understand how frustrating it can be when the product quality does not meet your expectations, and your feedback is important to us.
We would like to look into this and assist you promptly. Kindly share your order details here, or contact us with relevant information via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you further.
Warm regards,
Asim Jofa Team
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