Asian Suits OnlineReviews 

41
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Omg omg the most beautiful suit I have ever seen took longer than expected but it was worth the wait . Can't wait to wear it to my friends wedding thank thank you soooo much buy buy buy amazing 😍

Rated 5 out of 5 stars

You can’t go wrong for the quality and price of these clothes. Ordered for Eid as couldn’t find anything locally. I’m always worried ordering Asian clothes online due to fitting/quality issues and wan... See more

Rated 1 out of 5 stars

Order from here over a month ago, biggest mistake I made. My parcel still hast arrived and i can see many others on reviews are missing too. Worst customer services no result a month after orderi... See more

Rated 1 out of 5 stars

Disgusting Customer Service I ordered one suit on 10th Mar 2023, it is now 17th March. Apart from the confirmation email which states Hermes - 4 days tracked, I have received no updates re... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Designer punjabi and anarkali dresses, sarees, latest bridal wedding dresses online UK Shopping sale, Buy fancy, traditional and long frocks, party wear clothes


Contact info

3.8

Great

TrustScore 4 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(41)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth the wait

Omg omg the most beautiful suit I have ever seen took longer than expected but it was worth the wait . Can't wait to wear it to my friends wedding thank thank you soooo much buy buy buy amazing 😍

2 May 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Order from here over a month ago, biggest mistake I made.
My parcel still hast arrived and i can see many others on reviews are missing too.
Worst customer services no result a month after ordering, absolutely useless

DO NOT WASTE YOUR MONEY ON THIS SCAM

10 March 2023
Unprompted review
Rated 1 out of 5 stars

I ordered one suit on 10th Mar 2023

Disgusting Customer Service

I ordered one suit on 10th Mar 2023, it is now 17th March. Apart from the confirmation email which states Hermes - 4 days tracked, I have received no updates regarding my order or delivery.

I’ve tried contacting them via phone, message and emails and no responses at all.

I definitely won’t be recommending them to anyone I know.

This service is beyond disgusting.

16 March 2023
Unprompted review
Asian Suits Online logo

Reply from Asian Suits Online

Hi

Apologies for the service you have received, we would be happy to help resolve the issue with your order, please contact us via email sales@asiansuitsonline.com, a representative will contact you within 24-48 hours.

Kind Regards
Asian Suits Online

Rated 5 out of 5 stars

Wow pictures do not do justice, Gorgeous clothes!

You can’t go wrong for the quality and price of these clothes. Ordered for Eid as couldn’t find anything locally. I’m always worried ordering Asian clothes online due to fitting/quality issues and want to avoid the hassle of returns etc. However the 2 suits I ordered were amazing, exact to size mentioned, sewn for comfortable fit and such good quality. Delivered fully tracked within 3 days, impressed as I’m sure this time of year it must get super busy. Such good value all round. I have recommended Asian suits online to my family too and will be placing more orders myself hopefully in future.

7 July 2022
Unprompted review
Rated 5 out of 5 stars

Happy customer

I ordered a kurta and it ripped near the collar and the seller asked me to return it and exchanged it for me. Was really pleased. Fast delivery and very approachable. Will definitely order again. Thank you

14 August 2021
Unprompted review
Rated 1 out of 5 stars

This shop is misleading

This shop is misleading. I placed an order for 2 items and then a few days later I was emailed that one of the suits is not available. Then I received my other suit and it came without a trouser when it was a 3 piece suit. The suit came in a awful condition the threads were loose and it seems like it had been worn before. I requested for a refund but because it was a sale item I wasn’t allowed to but it was ok to send damaged and half sent products. Would not recommend and will advise my family members not to shop from here again.

24 March 2021
Unprompted review
Asian Suits Online logo

Reply from Asian Suits Online

We apologise for the experience received.

The customer was offered a replacement suit immediately which then refused by the customer. the customer requested for the trousers to be sent out and as a company we offered the customer a discount on the suit and send the trousers out to them.

Customer has been requested to return the item back for a full refund.

Rated 5 out of 5 stars

I Would toatly recommend this website…

I Would toatly recommend this website super affordable and beautiful clothes, the service was honestly so so good I needed my parcel to be delivered a day earlier than when they were supposed to arrive and they made it happen. Despite all the hassle and confusion it must have caused them they still did it and I really appreciate them for this. I had an emergency where the clothes were needed asap! And they helped make it happen. Not saying you will be able to do this all the time just saying I would toatly recommend this website.

5 March 2021
Unprompted review
Rated 5 out of 5 stars

I just want to say

I just want to say, the staff have been very helpful to me, I contacted them multiple times on what’s app and they answered all the questions and made me comfortable in ordering, when the items arrived I was very impressed I. The quality of the suit, very happy and will be shopping again

27 September 2020
Unprompted review
Rated 1 out of 5 stars

Worst Customer Service Ever Received

First time ordering from this place - the worst customer service I have ever experienced! The delivery time stated 3-4 working days but only one item turned up on time - wanted the items in time for an Eid event! Tried emailing them to find out what had happened with the second item but had no response. Eventually got hold of them through WhatsApp and they said that there was only one left of the item I had ordered, but it was faulty so they didn’t send it - seemed really shady that they hadn’t tried contacting me to tell me this - felt like they were trying to avoid giving me a refund. Eventually agreed to give a refund for the item and my delivery cost. Took 3 weeks to get part of my refund and I am STILL having to chase them for the rest. By the 5th time I asked them about my refund, customer services gave me a rude response and more or less told me to be grateful they were giving me a refund at all. I have been polite and patient for well over a month and was really offended by the rude customer service I received. Never ordering here again.

8 September 2020
Unprompted review
Asian Suits Online logo

Reply from Asian Suits Online

Hello Raabiah

We are sorry to hear you have received a bad experience with us, we try our best to provide a high level of customer service.

Our team offered a refund on delivery charge as a gesture of goodwill which we have done so, everything regarding the order has been completed and above board.

If you require further information please feel free to contact us on sales@asiansuitsonline.com

Kind Regards

Rated 5 out of 5 stars

Beautifull dresses Thank you

I bought two dresses for EID, the picture dont do justice, they are so beautiful in person, thank you soo much for the dresses and brillaint service, delivery was quick

5 August 2020
Unprompted review
Rated 1 out of 5 stars

AWFUL, BEWARE

I ordered from this place and never again!!. Three items were faulty. The seller accepted my returns but the link they sent me to start the returns process failed. The website says the address on there can not be returned to either!!! A very clever and deceptive ploy to stop customers returning. I have sent numerous emails, all of which have been deliberately ignored. I am now starting action via my credit card company and I will also be reporting to trading standards.

3 August 2020
Unprompted review
Asian Suits Online logo

Reply from Asian Suits Online

Hello

Sorry to hear this, could you please provide us with your order number at sales@asiansuitsonline.com so we can look into this for you.

Our return systems is very simple, the return must be submitted within 9 days from receiving the order, once submitted you can select the suits you wish to return, enter the reason for return and submit, you will then receive a return label to send the order back.

The system will not allow orders to be submitted after the 9 days.

Rated 5 out of 5 stars

Ordered suits for Eid on the weekend…

Ordered suits for Eid on the weekend and they were delivered in just 3 days. Really good quality and perfect for this hot weather at the moment. Look a lot more expensive in person when they arrive, pictures don't do justice! I contacted their whatsapp number to check when the order would be dispatched and they were super responsive in getting back to me in minutes and have been really helpful. Will definitely be ordering from them again.

20 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I ordered a suit for my wife which I liked , it was meant to be a surprise but when it arrived unfortunately she did not like it, due to the net material at the ankles. My wife dresses modest, though the dress was beautiful it didn't meet a her modesty requirement.
I informed Asian Suits and they were very sympathetic offered me a refund straight away. They also kept me upto date with the delivery. Very impressed with the after care not many shops offer this. Genuine and honest company. Would shop again.

20 May 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Quick response to the deli very updates, I've recieved my outfit on time and it was beautiful, for all occasions! good quality and price wise was decent 👍 would highly recommend fo anyone :)

20 May 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look