Ashfootwear Reviews 

73
TrustScore 2 out of 5

2.0

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Rated 5 out of 5 stars

I am very happy so far Online shopping works well, straightforward and simple Quality of shoes is great! Ash clearly copies Alaia :-) I have a few pairs by Alaia and have to say Ash footwear l... See more

Rated 1 out of 5 stars

Lily is absolutely right . I experienced the same issue with this company. There website emphasizes any import taxes and duties are calculated . I was charged 48$ for shipping duties and taxes and I... See more

Rated 1 out of 5 stars

Totally agree with the previous critical reviews. My baseball styled boots sole had holes in it within three months of purchase. Even for fashion shoes and general wear and tear this is a record and I... See more

Rated 1 out of 5 stars

Shocking customer service. Bought & paid for boots, for the order to be cancelled because they have no stock. Days later the boots are still for sale on the website. Customer service service lea... See more

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2.0

Poor

TrustScore 2 out of 5

73 reviews

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2.0

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(73)

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Rated 5 out of 5 stars

FANTASTIC TRAINERS

Only ordered from Ash once and it was brilliant. Sparkly trainers are fab and were delivered on time and beautifully packaged. Will definitely order from them again.

18 August 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful Boots

Love Ash their service is excellent. The jalouse boots are perfect yes a bit more expensive than some but they are comfy, good quality and timeless. I love them so much. Beautifully packaged.

30 January 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and superb fashion...

Bought a pair of biker boots with studs and size was a tad tight so phoned up to ask for an exchange. The next size up was put aside for me and exchange quickly in person as I live in London. Great customer service throughout, could not be happier with experience overall. Would recommend retailer for its customer care and goods.

9 February 2014
Unprompted review
Rated 5 out of 5 stars

total customer satisfaction from pre purchase - purchasing - post purchase!

I'm from Malaysia and there's no ASH outlet or re-seller here but I am really happy with my purchase. I actually called the ASH customer service hotline in UK and she (Hannah) was really helpful! Because of so many mixed reviews online about the shoe sizing, she actually really helped me decided which style suited me best in terms of size and the best part is my shoe arrived on Christmas Eve! the shoes are really comfy & true to size. Will def make another purchase! plus i like how ASH sents an email asking how I like my new purchase, very thoughtful :)

2 January 2013
Unprompted review
Rated 5 out of 5 stars

Excellence all round!

I have ordered online twice now from Ash Footwear. On both occasions, the delivery arrived the next business day after I ordered. The fit of their shoes is excellent and the packaging they come in is pretty. They might be a touch more expensive than the high street but this is reflected in the quality of the goods. I shall order many more items from them in the future.

21 February 2012
Unprompted review
Rated 5 out of 5 stars

Beautiful shoes and gorgeous packaging.

The site was easy to navigate and to find the specific trainers I wanted. The bonus was there was a sale on childrens trainers and my fussy 7 year old saw a pair that she really liked. Both pairs arrived in about 3 days, beautifully packed and my daughter and I wear them all the time. They are so comfortable and stylish too! Would recommend highly.

10 February 2012
Unprompted review
Rated 5 out of 5 stars

Beautiful boots and excelent delivery service!

I already bought two pairs of boots and, both orders, arrived very fast (the first two days after the order and the second the day after i ordered) altough i live at another country. I only can reccomend this store to other costumers!

9 February 2012
Unprompted review

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