Ashcroft Pharmacy Reviews 10,680

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and user-friendly online ordering process, highlighting its ease and clarity. Many people appreciate the quick delivery service, often receiving their orders promptly, sometimes even the next day. The service is frequently described as excellent, with consumers noting the helpfulness and professionalism of the staff, as well as competitive pricing. However, some customers also noted issues with order discrepancies, such as being charged a different amount than expected. A few other people also felt that the delivery was occasionally delayed, or that products arrived with a very short shelf life. Some reviewers were not happy with the mandatory photo upload requirement for reorders, finding it inconvenient.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick, efficient, and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy, quick, and... See more

Product

People report positive experiences with the product. Many customers received exactly what they needed, with... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of navigating the... See more

Based on these reviews

Rated 5 out of 5 stars

Quick delivery and very easy web to navigate. I was in a hurry to get my spray and I got it almost next day. Brilliant! Not sure why the prices were so different to the previous order, but as they w... See more

Rated 5 out of 5 stars

Great service and I got next day delivery when I couldn't get an appointment with my own surgery

Rated 1 out of 5 stars

I placed an order for 12.49, only to notice in my bank account a couple of days later that I had been charged £44.72. I contacted Ashcroft Pharmacy twice, the first one they replied after that n... See more

Rated 5 out of 5 stars

Very efficient service - quick despatch and tracked delivery and competitively priced, especially with their offers.

Rated 5 out of 5 stars

Excellent service throughout from me looking at the website for information to filling in the questionnaire to receiving my medication the following day .

Rated 5 out of 5 stars

A very professional service order placed and it was delivered within 24 hrs excellent service

Rated 5 out of 5 stars

I ordered my item and it was processed and sent out for delivery within 24 hours. Great service !! very impressed.

Rated 5 out of 5 stars

I have 2 deliveries from Ashcroft Pharmacy and I have nothing but good things to say about this company. The delivery is very quick and the communication is excellent.

Rated 5 out of 5 stars

Easy to order and for a great price. The best experience over the past 6 months or so. They really care about your health and well being.

Rated 5 out of 5 stars

Very helpfull , quick response , and delivered the next day , highly recommend ,and will definitely use them again

Rated 5 out of 5 stars

Quick and easy form to fill in. Price much cheaper than elsewhere, and delivered promptly too

Rated 5 out of 5 stars

Really great service—honest and professional. They give good advice and don’t try to push you into higher doses. In fact, they’ll say no if they think it’s not needed, which I really appreciate. Would... See more

Rated 5 out of 5 stars

I had been given the run around by my gp service and attached dispensing chemist, to the point that I got a version of my meds that were not useful. I investigated purchasing the right meds instead. A... See more

Rated 2 out of 5 stars

Rang chemist asking where my medication was lady on the phone was so rude ,tried to explain that when I ordered before 2 I would get it next day she wasn't interested

Company replied

Rated 5 out of 5 stars

Ashcroft pharmacy was very helpful with my situation.i highly recommend this company.very fast delivery.i orderd on monday and got an email next day saying my package will be delivered on the wednes... See more

Rated 5 out of 5 stars

Excellent service. Regular updates and order received the following day. I would certainly recommend.

Rated 5 out of 5 stars

Ashcroft are a responsive, helpful and responsible pharmacy who offer both good advice and good value in my experience.

Rated 5 out of 5 stars

Quick and easy service with amazing delivery time. I’ve used lots of times and always simple to do.

Rated 4 out of 5 stars

I found the whole process easy and quick, and the delivery was in time. The only thing that I found was unnecessary, yet is mandatory when placing an order, is the part where you have to upload a p... See more

Rated 1 out of 5 stars

Totally ignoring the strength of monjaro I am on, even when I sent proof, I sent them a picture of the box I am using, and they have sent out 2 lots of the incorrect strength and now ignoring my email... See more

Company replied

Rated 4 out of 5 stars

Delivery is very quick. My only moan is having to take a photo every time I reorder it’s difficult to do on your own. Surely my driving License is proof enough it’s me

Rated 5 out of 5 stars

Everything from your first enquiry, to ordering or reordering, is made simple, easy to follow yet professional. With help and advice easily and quickly available if required. Well Done All

Rated 5 out of 5 stars

Excellent service. Particularly like the safety questions why do you need this. Spoke with a pharmacist who was lovely, who queried my order, I was very impressed with this. Always be safe when orderi... See more

Rated 2 out of 5 stars

They say they are supportive, but I have twice asked for advice and not had a response. However they are very good at taking and supplying your order!

Company replied

Rated 1 out of 5 stars

First time using Ashcroft Pharmacy kept well informed, promt delivery what more could I ask. Would definitely use again.

Rated 1 out of 5 stars

Roayl Mail went to the wrong address and send me an sms that I refused because I want the item .

Company replied

Rated 2 out of 5 stars

Paid for the first class delivery £6.99 and it arrived 3 days late

Company replied

Rated 2 out of 5 stars

Supplied very expensive medication (required to be carried at all times for emergency use) which is advertised on the strength of its 'longer shelf life' than competing products (cited as up to 18 mon... See more

Company replied


Company details

  1. Weight Loss Service
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. Travel Clinic

About Ashcroft Pharmacy

Written by the company

Shop Treatments

About Ashcroft Pharmacy

Ashcroft Pharmacy is your trusted online pharmacy in the UK. We are fully regulated and staffed by experienced Pharmacists and Prescribers registered with the General Pharmaceutical Council (GPhC). Our commitment is to provide you with quality healthcare products and professional advice.

Experience the convenience of next working day delivery for all treatments.

Our Commitment to You

At Ashcroft Pharmacy, we are committed to providing you with the highest quality pharmaceutical care. Our experienced team of pharmacists and staff are here to meet your needs, offering expert guidance, personalized consultations, and a vast selection of medications, supplements, and healthcare essentials.

Your Health, Our Priority

Your health and well-being are at the core of our mission. We take pride in going above and beyond to ensure you receive the best in healthcare support. Whether you need prescription medications, over-the-counter products, or have questions about your health, our team is here to assist you with care and compassion.

Community-Centric Service

We believe in the strength of the community and strive to be an integral part of it. Ashcroft Pharmacy is not just a place to pick up your prescriptions; it's a trusted neighborhood resource. We actively engage with local healthcare initiatives and are committed to making a positive impact on the community we serve.

Why Choose Ashcroft Pharmacy?

  • Knowledgeable and friendly staff
  • Prompt and reliable prescription services
  • A wide selection of healthcare products
  • Convenient location and hours
  • Supportive and welcoming atmosphere

Contact Us

We value your feedback and are always looking for ways to improve our services. Your reviews on Trustpilot help us serve you better. If you've had an experience with Ashcroft Pharmacy, please share it with us on Trustpilot. Your input is essential in helping us continue to grow and evolve as your trusted healthcare provider.

Thank you for choosing Ashcroft Pharmacy, and we look forward to serving you with the best in healthcare solutions.

Free standard delivery on orders over £45

Written by the company

Fast & discreet delivery straight to your door

Is this as safe as going to my local doctor or pharmacy?

Authentic & Safe Medication

At Ashcroft Pharmacy, we’ve taken every precaution to ensure safety is our top priority. Our prescribers will assess each consultation individually and make a decision on the suitability of any treatments.

Contact info

Free online consultation

Our staff members are always happy to help our patients and customers.

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Rated 5 out of 5 stars

Excellent Diligent Service

Excellent online pharmacy. Service is quick. Advice is on hand should it be needed. I cannot fault their due diligence to ensure I had the right medication for my needs.

23 March 2026
Rated 5 out of 5 stars

Excellent company

Excellent company, I always use Ashcroft to source my medication, the prices are brilliant and the medical questionnaire is in depth but simple and its checked by a doctor so its safe too

4 December 2025
Rated 5 out of 5 stars

Excellent Pharmacy

Was very happy with the service I recieved from Ashcroft Pharmacy the website was easy to navigate around very informative about the medication I needed and got a quick reply to advise I could have the medication I needed.
I would use this pharmacy again. 10/10

16 March 2026
Rated 1 out of 5 stars

Poor and very unprofessional

I made an order which arrived on time. Upon opening the package, the wrong amount of medicine was sent. Also on closer inspection, the totally wrong medication was sent. This is in my opinion is extremely dangerous, especially after it had been checked twice, once by the pharmisist and once by the dispenser. The response by Ashcroft pharmacy was an apology and to give a 50% discount and a redelivery. Not good.

19 March 2026

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