Ashcroft Automotive Reviews 8

TrustScore 4.5 out of 5

4.3

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Company details

  1. Car Dealer

Written by the company

Quality Vehicles. Expert Care. A Personal Approach. Welcome to Ashcroft Automotive, a premium yet approachable automotive specialist based in Stockbury, Kent, near Sittingbourne. We offer a carefully curated selection of vehicles alongside a complete range of professional automotive services, all delivered with honesty, attention to detail, and a genuinely personal touch. Whether you’re purchasing your next car or selling a vehicle on your behalf, Ashcroft Automotive provides a trusted, end-to-end experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Fantastic experience with Lewis

Fantastic experience with Lewis! Couldn't fault anything, great communication and service throughout. He was also happy to part exchange my previous car for a great price so that I could leave with my dream car! Would definitely recommend!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

*5/5 Stars

*5/5 Stars - Amazing Ashcroft Automotive! 🚗*

Loved buying my Peugeot 308 from Ashcroft Automotive. Friendly, knowledgeable staff, seamless process, and a gorgeous car. Exactly what I was after for my daily commute.

21 February 2026
Rated 5 out of 5 stars

There was great communication…

There was great communication throughout purchasing the car and kept me up to date. Both really easy to talk to and answered all the questions we had. I felt comfortable and confident with them. And very accommodating as I had my daughter with me on the test drive. They were also happy to go back and forth on WhatsApp which was more convenient. I will certainly speak to Ashcroft first when we are looking for our next car. Thanks so much

John happy Toyota Yaris owner

27 February 2026
Rated 5 out of 5 stars

Stress-Free Purchase with Excellent Support

I recently purchased a car from Ashcroft Automotive, this wonderful family-owned dealership, and the entire experience was excellent from start to finish. You can truly tell they are genuine car lovers who care about their customers, not just about making a sale.

Their service was outstanding; quick responses, complete transparency throughout the process, and no hidden surprises. They offer well-maintained, high-quality cars in great condition, and everything was presented in a clean, neat, and organized manner.

I especially appreciated the free pre-inspection and delivery service, which made the whole process smooth and stress-free. Even after the purchase, their post-sale service and support have been impressive. They are easy to deal with and always ready to help.

They also provided great support with financial services, making the buying process simple and convenient.

Overall, a trustworthy, professional, and friendly family business. Highly recommended to anyone looking for a reliable car and a hassle-free buying experience! 🚗✨

12 February 2026
Rated 5 out of 5 stars

Mark and Lewis at Ashcroft were great…

Mark and Lewis at Ashcroft were great to deal with. There was great communication throughout and kept me up to date on WhatsApp which was more convenient than email for me. Both really easy to talk to and answered all the questions I had. I felt comfortable and confident with them. Thanks so much

18 February 2026
Rated 5 out of 5 stars

Excellent service from Mark and the…

Excellent service from Mark and the team.

Would definitely recommend.

19 February 2026
Ashcroft Automotive logo

Reply from Ashcroft Automotive

Good Afternoon Andy,

Thank you very much for taking the time to leave us a 5-star review, we really do appreciate you sharing your experience with others.

We’re so pleased to hear you’d recommend us, that means a great deal to the whole team. I hope you’re thoroughly enjoying your new car and wish you many happy miles ahead!

Kind regards,
Mark

Rated 5 out of 5 stars

Buying a car made easy!

Buying a car can feel overwhelming, especially if you’re not particularly knowledgeable about them. However, the team at Ashcroft made the whole process straightforward and stress-free. They were approachable, friendly, and took the time to explain everything clearly.

From start to finish, the customer service was exceptional. I’m absolutely delighted with my purchase and wouldn’t hesitate to trust Ashcroft again for any future car purchases.

19 February 2026
Ashcroft Automotive logo

Reply from Ashcroft Automotive

Hi Tom,

Thank you so much for such a thoughtful and detailed review, it genuinely means a lot to us.

We completely understand that buying a car can sometimes feel overwhelming, so it’s fantastic to hear that you felt comfortable and well looked after throughout the process. Taking the time to explain everything clearly and making sure our customers feel confident in their decision is something we really pride ourselves on.

We’re absolutely delighted that you’re happy with your purchase and that the experience felt straightforward and stress-free from start to finish, that’s exactly what we aim for.

Thank you again for placing your trust in Ashcroft Automotive. We truly appreciate it and would be more than happy to help you again in the future.

Wishing you many happy miles ahead!

Kind regards,
Mark

Rated 5 out of 5 stars

Best car buying experience

My experience with ashcroft was pure pleasure from start to finish. Mark was polite and informative through the whole process. The car was as advertised and they went above and beyond to make sure it was in the best condition.

17 February 2026
Ashcroft Automotive logo

Reply from Ashcroft Automotive

Hi Ed,

Thank you so much for your kind words, it really does mean a lot to all of us at Ashcroft Automotive.
It was a genuine pleasure meeting you and I really enjoyed our chat on the day. And thank you again for the tea while we were getting the paperwork finalised, it was very much appreciated after the journey up to you!

We really did pull out all the stops to make everything come together for you. As a team, we pride ourselves on making sure every vehicle is exactly as advertised and presented in the very best condition before it leaves us.
We’re so pleased you had a positive experience, and we wish you many happy miles in your new car. If you ever need anything at all, we’re always here to help.

Best wishes,
Mark
Ashcroft Automotive

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