asdagiftcards.com Reviews 

2,609
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 909 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to navigate, appreciating the exceptionally smooth ordering process when purchasing gift cards for family members. People often mention that these cards are extremely useful for managing holiday savings and gifting loved ones during expensive periods. Some reviewers were not happy with the restricted online payment methods available on the website. Consumers frequently mentioned facing unexpected difficulties and technical errors when attempting to top up their card balances over the internet. A few customers also experienced serious issues regarding account security and unauthorized transactions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many people praising the gift cards as a convenient... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate website and straightforward... See more

Payment

Reviewers express deep frustration regarding payment issues, frequently reporting that transactions are... See more

Website

Customers had ambiguous experiences with website, praising how easy and straightforward it is to navigate,... See more

Order

Customers consistently note mixed experiences with order processes, often praising how simple it is to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... See more

Company replied

Rated 4 out of 5 stars

I love the gift cards I always save for Christmas, plus the extra money asda put on in November if you reach certain amounts. I would of given 5 stars but I always have difficulty trying to put money... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

It was sent on time. My only reservation was picking set amounts i would like to have sent 2 but would have had to do it as 2 different transactions.

Company replied


Company details


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3.6

Average

TrustScore 3.5 out of 5

3K reviews

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3.6

All reviews

(2,609)

887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hi just to inform you this was a scam…

Hi just to inform you this was a scam maybe a further check at your end might help !!

27 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Rush,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars

It's very nice easy and fast

It's very nice easy and fast

25 July 2026
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Reply from asdagiftcards.com

Hi Carol,

Thank you for taking the time to leave a review. We are glad to hear that the process was very easy and fast.

Best Wishes,
Grace

Rated 4 out of 5 stars

It was a gift from

It was a gift from. Bt took some setting up but happy with Asda gift card

12 July 2026
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Reply from asdagiftcards.com

Hi Paul,

Thank you for taking the time to leave a review. We are glad to hear that you are happy with the gift card.

Best Wishes,
Grace

Rated 1 out of 5 stars

I never received the code

I never received the code, and you never tried to keep sending it until I'd used it, so I've paid the money which you've received and I've no code to use it, I'm very very Disappointed and would never recommend anyone to purchase this way because its a shambles and I'll never get another one this way, I'll be going elsewhere

26 July 2026
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Reply from asdagiftcards.com

Hi Mark, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. I can confirm your gift card was activated successfully with no redemption on this product. Best wishes, Libby

Rated 5 out of 5 stars

Love Asda gift card I buy a few through…

Love Asda gift card I buy a few through the year helps towards Christmas.

25 July 2026
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Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the gift cards help you save towards the Christmas period.

Best Wishes,
Grace

Rated 1 out of 5 stars

E-gift card

E-gift card. Order attempted, taken full payment and delivery taken, no order generated. Customer service rubbish, can only assure me that all money will be refunded within 3 - 5 working days - guess we will eat fresh air until then - not deserving of even 1 star.

2 August 2026
Unprompted review
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Reply from asdagiftcards.com

Hi Vivienne,

Thank you for taking the time to leave a review. Please be advised that I have requested some additional information so that I can resolve this matter for you.

Best Wishes,
Grace

Rated 2 out of 5 stars

I gave an incorrect email address

I gave an incorrect email address. I was not allowed to change it or get a refund

21 July 2026
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Reply from asdagiftcards.com

Hi Alyn, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great experience and are disappointed when we do not meet expectations. Please do not hesitate to reach out further. Best wishes, Libby

Rated 2 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are disappointed to hear that the gift card was awkward to purchase. We are continuously aiming to improve our processes and feedback helps us to make our processes easier to use.

Best Wishes,
Grace

Rated 1 out of 5 stars

I purchased a £25.00 apple e- gift card…

I purchased a £25.00 apple e- gift card
I received a processing email.
Yet my gift was never delivered to my recipients email to redeem my gift card
My recipient still has not received my gift. It was last Friday night I purchased it.
The money has been paid to Asda stores for my purchase … yet zero service

24 July 2026
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Reply from asdagiftcards.com

Hi Robert, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please can you use our contact form on our website whereby our team will be able to support further. Best wishes, Libby

Rated 2 out of 5 stars

It wasn't me who made the purchasee but…

It wasn't me who made the purchase but a scammer calling himself Philip S purporting t b from Mi roaoft. I reported the incident and other purchases to the bank inc some phone nos he left with me. I have also taken all my internet connectrd gear yo Currys and had it checked.

24 July 2026
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Reply from asdagiftcards.com

Hi Mrs Coley,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars

???????? ?????

?? All one has to do is click on the correct spot!

24 July 2026
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Reply from asdagiftcards.com

Hi Granville,

Thank you for taking the time to leave a review. We are glad to hear that the process was easy and that you are happy with the services provided.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great opportunity to safe for…

Great opportunity to safe for Christians
I’ve done it for a number of years and love it 🥰

24 July 2026
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Reply from asdagiftcards.com

Hi Reta,

Thank you for taking the time to leave a review. We are glad to hear that service helps you save up, thank you for your continued confidence in our services.

Best Wishes,
Grace

Rated 4 out of 5 stars

Just easy thanks

24 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the process was easy.

Best Wishes,
Grace

Rated 5 out of 5 stars

The second time a voucher it worked…

The second time a voucher it worked perfecly. However I had misspelled the delivery address on the 1st voucher I purchased and am struggling to get a refund.

23 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Robins, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please can you use our contact form on our website whereby our team will be able to support further. Best wishes, Libby

Rated 5 out of 5 stars

Very easy to get an online gift…

Very easy to get either an online gift card or add a physical card and top up.
If saving for Christmas then it very easy to top up weekly or monthly amount.

23 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Deb,

Thank you for taking the time to leave a review. We are glad to hear that the online and physical gift card was easy to get or top up and that they help you save for Christmas.

Best Wishes,
Grace

Rated 2 out of 5 stars

poor no way to check if it has been…

poor no way to check if it has been redeemed 3 now I have sent the receiver says they can not redeem

16 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi John,

Thank you for taking the time to leave a review. We appreciate your frustration with this matter, please be advised that we have a balance checker on the website to check gift card balances. Alternatively, if this is a reoccurring issue please give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday) or fill out the contact us form on the Asda gift cards website.

Best Wishes,
Grace

Rated 5 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Sarah,

Thank you for taking the time to leave a review. We are glad to hear that the site was easy to use.

Best Wishes,
Grace

Rated 5 out of 5 stars

great customer service

great customer service. Agent Very Helpful

23 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Peter,

Thank you for taking the time to leave a review. We are glad to hear that you received great customer service and that the agent was very helpful.

Best Wishes,
Grace

Rated 5 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the gift cards are easy to order and were dispatched swiftly.

Best Wishes,
Grace

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