asdagiftcards.com Reviews 

2,610
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 909 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to navigate, appreciating the exceptionally smooth ordering process when purchasing gift cards for family members. People often mention that these cards are extremely useful for managing holiday savings and gifting loved ones during expensive periods. Some reviewers were not happy with the restricted online payment methods available on the website. Consumers frequently mentioned facing unexpected difficulties and technical errors when attempting to top up their card balances over the internet. A few customers also experienced serious issues regarding account security and unauthorized transactions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many people praising the gift cards as a convenient... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate website and straightforward... See more

Payment

Reviewers express deep frustration regarding payment issues, frequently reporting that transactions are... See more

Website

Customers had ambiguous experiences with website, praising how easy and straightforward it is to navigate,... See more

Order

Customers consistently note mixed experiences with order processes, often praising how simple it is to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... See more

Company replied

Rated 4 out of 5 stars

I love the gift cards I always save for Christmas, plus the extra money asda put on in November if you reach certain amounts. I would of given 5 stars but I always have difficulty trying to put money... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

It was sent on time. My only reservation was picking set amounts i would like to have sent 2 but would have had to do it as 2 different transactions.

Company replied


Company details


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3.6

Average

TrustScore 3.5 out of 5

3K reviews

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3.6

All reviews

(2,610)

887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick last minute gift

Quick last minute gift - easily done and much appreciated

27 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Gail, we're so happy we could help with your last-minute gift! We appreciate your kind words. Best wishes, Libby

Rated 1 out of 5 stars

This was fraud

This was fraud, someone used my card to buy gift cards. This is an old fraudsters trick that companies never address because it makes them money. Do better.

4 September 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi there, we are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud to support further on this case. If you require additional support from our side, we will be more than happy to assist. Best wishes, Libby

Rated 1 out of 5 stars

Terrible

Terrible, as you allowed someone to scam my account and use my business funds to buy your egift cards. no security checks, nothing. If your system was able to recognise the person who did it, did not match the account details it would never had happened.

Thankfully I have been able to be refunded for the funds stolen but i suggest you do better with your checks in future.

4 September 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi there, we are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud to support further on this case. If you require additional support from our side, we will be more than happy to assist. Best wishes, Libby

Rated 5 out of 5 stars

Christmas shopping

1 September 2026
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Reply from asdagiftcards.com

Hi Tracy, thank you for taking the time to leave a review. We are glad you are happy using your gift card for Christmas shopping! Best wishes, Libby

Rated 1 out of 5 stars

Gift cards bought fraudulent in my…

Gift cards bought fraudulent in my account refused to refund

20 March 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Ryan, we are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud to support further on this case. If you require additional support from our side, we will be more than happy to assist. Best wishes, Libby

Rated 5 out of 5 stars

So simple to order and have posted out…

So simple to order and have posted out to me and within 48 hours very impressed.

7 September 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Annette,

Thank you for taking the time to leave a review. We are glad to hear that the order was simple to place and they arrived quickly.

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to make the purchase online.

So easy to make the purchase online and the eCard was delivered with no problems on the day that I asked for it.

6 September 2026
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Reply from asdagiftcards.com

Hi Malcolm.

Thank you for taking the time to leave a review. We are glad to hear that the egift card was easy to purchase online and was delivered with no problems.

Best Wishes,
Grace

Rated 1 out of 5 stars

Gift cards bought fraudulently

Gift cards bought fraudulently! Early hours of the morning, 3 separate purchases. Asda can't do anything apparently. Order confirmation sent to my email address cards sent to slightly different email address

4 September 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars

I like the fact that you get a decent…

I like the fact that you get a decent bonus with Asda Christmas gift cards

29 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Lorraine,

Thank you for taking the time to leave a review. We are glad to hear that the bonus on the Christmas gift cards helps to save for Christmas.

Best Wishes,
Grace

Rated 1 out of 5 stars

Scam

Scam - 4 gift vouchers for £75 bought using my credit card. Contacted Bank fraud department and thankfully was reimbursed. The fact that 25% of reviews on Trust Pilot were regarding similar scams suggests that an update of security on their online purchasing of gift cards is required.

28 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Islay,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Wendy,

Thank you for taking the time to leave a review. We are glad to hear that the gift card was easy to purchase and send.

Best Wishes,
Grace

Rated 1 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Bruce,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 1 out of 5 stars

Unauthorised purchase

My account was used by someone else to purchase an apple pay card without my knowledge

4 September 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 1 out of 5 stars

Over six months ago i had a £250 asda…

Over six months ago i had a £250 asda gift card...went to asda store did sjopping when i went to pay..nothing on card..spoke to manager spoke to gift cards theuo were very rude and said nothing to do with them as i purchased through clearpay...spoke to fraud and they daid it would be escalated and looked into...rang yesterday to be told they know nothing about it...someone is stealing money off gift cards and asda are covering it up....i will get the same reply as previously..an automated reply saying please contact fraud team

9 September 2026
Unprompted review
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Lee,

Thank you for taking the time to leave a review. I have requested some additional information so that we can help resolve this issue.

Best Wishes,
Grace

Rated 5 out of 5 stars

Fast easy service

Fast easy service. While, due to ASDA server issues, my first order didn't go through, it was quickly resolved and the money refunded. My second order went through swiftly

3 September 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi John,

Thank you for taking the time to leave a review. We are glad to hear that the issue with your first order was resolved quickly and that the service you received for your second order was fast and easy and that your order went through swiftly.

Best Wishes,
Grace

Rated 5 out of 5 stars

Very easy to purchase

Very easy to purchase

1 September 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Stephen,

Thank you for taking the time to leave a review. We are glad to hear that the gift cards were very easy to purchase.

Best Wishes,
Grace

Rated 1 out of 5 stars

I was scammed

I was scammed, I didn’t buy this, it has been reported to my credit card provider

31 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Ann,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great

Wee will see it’s very good

27 October 2025
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Borys,

Thank you for taking the time to leave a review. We are glad to hear that you found the service great.

Best Wishes,
Grace

Rated 1 out of 5 stars

I sent it as a gift and they said that…

I sent it as a gift and they said that they didn’t receive it and I can’t find out what happened to it

31 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your frustration with this matter, please be advised that we have resent the email to the recipient. If you need further support then please give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday) or use the contact us form on our website.

Best Wishes,
Grace

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