Associated Skin Care Professionals Reviews 

1,292
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and patient support team for making the entire membership and insurance signup process remarkably simple and stress-free. People also deeply appreciate the incredible wealth of educational resources, valuable business perks, and comprehensive coverage tailored specifically for beauty professionals. However, some people mentioned issues regarding communication and membership renewals, noting instances of missing information or a lack of advance notice prior to charges. A few consumers also feel uncertain about whether they utilize enough of the available perks to justify maintaining their subscription long term.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are extremely... See more

Service

Clients share satisfaction regarding the service, highlighting fast, friendly support and helpful staff who... See more

Staff

Users describe positive interactions with staff, frequently noting that representatives are remarkably kind,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy it is to... See more

Subscription

People report positive experiences with subscription, noting that signing up and renewing is easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been with them for over five years now absolutely amazing customer service great insurance the benefits the website. Everything is absolutely fantastic. As long as they’ll have me I’m gonna remai... See more

Company replied

Rated 5 out of 5 stars

The urgent reminder was great! Currently emails, snail mail and phone communications can be buried under the chaotic life I lead care giving for two parents in ill health & in their 80s… running a bu... See more

Company replied

Rated 5 out of 5 stars

I love the website and all of the advantages and recourses available to use such as the education site for estees. There are so many videos to watch that help you improve your business and customer... See more

Company replied

Rated 5 out of 5 stars

The absolute best customer service. I appreciate the customer service being local (within the USA); this makes me feel safe and sound. Anytime I call, there is always someone willing to go the extra m... See more

Company replied


Company details

  1. Association or Organization
  2. Beauty Salon
  3. Beauty School
  4. Liability Insurance Company
  5. Professional and Hobby Associations

Written by the company

Associated Skin Care Professionals (ASCP) is the nation’s largest association for skin care professionals, helping members build successful careers. For estheticians at every stage of the journey who are passionate about skin care, ASCP is your essential partner. ASCP empowers you to reach your highest potential by providing innovative business solutions, unmatched quality education, vital professional liability insurance, and a dedicated team who cares about our members’ success and is always willing to go the extra mile for our members.

ASCP MEMBERSHIP

Written by the company

It's All About You!
Associated Skin Care Professionals is the ONLY all-inclusive source for professional liability insurance, educational technique videos, career support, and more! For estheticians at every stage of the journey who are passionate about skin care, ASCP is your essential partner. Become a member today! www.ascpskincare.com

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,292)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy and professional.

Trustworthy and professional.

7 July 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're so happy to hear you find our organization to be trustworthy and professionals. Thank you for taking the time to provide feedback.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Quick results

Quick results, results oriented, easy to work with.

26 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are so pleased to hear that our results-oriented approach and ease of collaboration met your expectations. Thank you for your wonderful feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Amazing

Easy to use and easy to upgrade when needed!

24 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear you found it easy to use and upgrade! Thank you for your feedback.

Associated Skin Care Professionals

Rated 3 out of 5 stars

Lots of miscommunication during…

Lots of miscommunication during renewal.
I have regular coverage for my esthetics practice and AMI coverage for my tattoo business. Since they are two companies and each branch covers different things they don't speak to each other very well. I get notices from ASCP about lack of payment for AMI. When I click on the link, it shows that I have already paid. When I send proof of payment to ASCP, I hear nothing back. It's extremely frustrating. There needs to be changes in the future. Also, ASCP does monthly payments and it auto renews AMI does quarterly payments and does not auto renew.

28 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

Hi Belrenda, thank you for the detailed feedback, and we're sorry for the frustration this caused. You're right that standard ASCP membership and AMI currently operate on different systems and billing cycles based on when you signed up.
We're actively working on improving payment timing and communication between the two so this kind of mismatch doesn't keep happening. In the meantime, please reach out directly to ami@ascpskincare.com and reference this review - we'll make sure someone follows up with you directly. Thank you for being a member and for flagging this so clearly. We're taking it seriously and we really appreciate your feedback.

Rated 5 out of 5 stars

It was fantastic!

25 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

Thank you for taking the time to provide feedback. We are so glad to hear you had a fantastic experience.

ASCP - Associated Skin Care Professionals

Rated 5 out of 5 stars

Not only do I have insurance but I also…

Not only do I have insurance but I also have a booking site and a website included withmy membership. Very easy to navigate the site and find my documents.

21 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are so glad to hear that you find our site easy to navigate and that our membership benefits, including insurance and booking tools, are meeting your needs. Thank you for your positive feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Excellent on every level

Excellent on every level

10 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are truly delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Ive always had Very polite

Ive always had Very polite, honest, helpful people every year i have had to renew over the last 15 years ..

10 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're so happy to hear about your consistently positive experiences with our team over the past 15 years. We truly appreciate your kind words and loyalty.

Associated Skin Care Professionals

Rated 5 out of 5 stars

I love everything that ASCP offers

I love everything that ASCP offers! Excellent customer service! Great resources! So grateful for ASCP!

16 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are so happy to hear you love our offerings and appreciate our customer service and resources! Thank you for your kind words.

Associated Skin Care Professionals

Rated 1 out of 5 stars

I enrolled in the insurance around June…

I enrolled in the insurance around June 14 or 15th, and I still have not received my certificate or any other information. I've called two times for them to send it out again they keep saying they've sent it out and I still have not received the information so it really does put a bad taste in my mouth.

15 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We’re sorry to hear about your frustration and appreciate you bringing this to our attention. Your Certificate of Insurance (COI) is available online at any time through your account, so you can access and download it whenever you need it. Physical copies sent by mail can take up to two weeks to arrive.

We truly appreciate your membership and understand how important it is to have your insurance documentation readily available. We apologize for any confusion or inconvenience. Our Member Services team is happy to assist you with accessing your COI or answer any questions you may have. Please contact us at getconnected@ascpskincare.com or 800-789-0411.

Rated 5 out of 5 stars

Great customer support!

Great customer support! The best!

10 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're so glad to hear you had a great experience with our customer support! Thank you for your kind words.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Great

Always reminds me, quick to accomodate.

10 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're so glad to hear we consistently meet your needs and are quick to accommodate. Thank you for your kind words!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Great customer service and support

Great customer service and support

9 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are so happy to hear that our customer service and support met your expectations. We truly appreciate your kind words!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Getting ASCP was a no-brainer

I have been using ASCP ever since I became an esthetician in 2012. I had been using ABMP since a massage student in 2008 with no issues at all, so using ASCP was a no-brainer. The process to get insured is very easy and every person that I have spoken to has been very patient and professional. Will continue to use ASCP!

6 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are so pleased to hear about your long-standing positive experience with us, stretching back to your student days. It's wonderful to know that our insurance process is easy and that our team has consistently provided patient and professional service. We truly appreciate your continued trust in us!

Associated Skin Care Professionals

Rated 5 out of 5 stars

I’ve had a great experience with ASCP

I’ve had a great experience with ASCP. Their team has been professional, responsive, and willing to take the time to carefully review questions rather than giving quick, generic answers. They communicated with me throughout the process, thoroughly evaluated the information I provided, and made sure I had a clear understanding of my coverage.

As an aesthetician, having an insurance company that takes the time to research complex situations and provide thoughtful guidance gives me confidence in my business. I appreciate their commitment to supporting licensed professionals and would recommend ASCP to anyone looking for liability coverage backed by excellent customer service.

4 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are so pleased to hear about your positive experience with our team. It is wonderful to know that our commitment to providing thorough and thoughtful guidance has given you confidence in your business as an aesthetician. We truly value your appreciation for our support of licensed professionals and your recommendation means a great deal to us. We are dedicated to ensuring our clients have a clear understanding of their coverage and receive excellent customer service.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Easy to renew my insurance and able to…

Easy to renew my insurance and able to access certificate immediately

3 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're so glad to hear that renewing your insurance was easy and that you could access your certificate right away. Thank you for your kind words!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Easy to access your account

Easy to access your account, love the magazine, and all offered! Thank you.

8 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're so happy to hear you find it easy to access your account and enjoy the magazine and all we offer! Thank you for your kind words.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Great price for insurance and so many…

Great price for insurance and so many benefits and support offered. Wouldn't choose any other insurance provider.

5 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're so happy to hear you appreciate our insurance prices, benefits, and support. We truly value your loyalty!

Associated Skin Care Professionals

Rated 5 out of 5 stars

I love the education that you provided…

I love the education that you provided and the monthly magazines.

5 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're so happy to hear you appreciate the educational content and our monthly magazines. Thank you for your kind words!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Lots of Benefits!

Theres a lot of resources, education and more that comes with a membership! It's the best insurance

1 June 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're so glad to hear you find our membership valuable for its resources and education! We appreciate you recognizing the benefits.

Associated Skin Care Professionals

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