Ascot Hats 4U Reviews 

44
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Nice hats but very careful if ordering more than 2 to ensure colour matching/style they will only refund 90% of your money if you return them. Also very bad at replying to emails unless you go through... See more

Rated 5 out of 5 stars

I was looking for a matching handbag for a hat I’d already bought. The colour was out of stock but customer service was fantastic. They managed to source one for me and within a couple of days it arri... See more

Rated 5 out of 5 stars

This fascinator arrived promptly. It is well made and gorgeous colour price was very good price to and its very good quality too can’t wait to wear for the wedding I have at Easter. if your thinking a... See more

Rated 5 out of 5 stars

I needed to get a hat delivered extra fast for my very elderly mother to try on for a wedding and Daniel very kindly responded fast to my email and expedited my order. We then needed to exchange the... See more

Company details

  1. Headwear Store
  2. also in
  3. Clothing Store

Information provided by various external sources

Exceptional Millinery and accessories for Events and Weddings


Contact info

3.9

Great

TrustScore 4 out of 5

44 reviews

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1-star

No recent history of asking for reviews

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3.9

All reviews

(44)

1 review in the last 12 months

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Rated 5 out of 5 stars

Perfect!.

I am really pleased with the hat I have bought for my granddaughters wedding.. I bought 2 outfits prior to Covid 19 but couldn’t find a nice hat to wear with either one. Then I found Ascot Hats 4U and got the perfect hat which I can wear with both outfits, so , thank you very much.

30 March 2021
Rated 4 out of 5 stars

Very nice, also the color fidelity is not perfec.

We are pleased by the quality, speed of delivery and overall look.

Just one thing : the color on the web are a bit different from reality.
--> It is great that we bough the hand bag AND the hat together. I recommend doing so if you do not want to have miss matched colors.

3 August 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional value

My second Ascot hat from Ascot Hats 4U. Proper hats for the occasion at an exceptional price -- and prompt delivery.

23 February 2020
Unprompted review
Rated 1 out of 5 stars

Non-Existent Customer Service

This company goes by the names of Ascot Hats 4U and Fascinators 4 Weddings. I purchased my fascinator through the Ascot Hats 4U website and, on receipt, it was apparent that it was the wrong shade to go with the dress I planned to wear it with.

I was then confronted with the stringent returns policy operated by Ascot Hats 4U/Fascinators 4 Weddings. Despite fulfilling all the requirements of the returns policy - emailing to confirm the return, printing and completing an A4 returns form and paying £7:50 for the package to be returned by signed for mail - Ascot Hats 4U/Fascinators 4 Weddings consistently failed to confirm receipt of the returned item. Emails and online enquiries were responded to with “please check our returns policy on the website”. Extremely unhelpful.

Tracking information revealed the item was received and signed for by Ascot Hats 4U/Fascinators 4 Weddings on 18th January; however, I had to wait until 3rd February to receive a ‘status update’ from them confirming that I would be refunded.

Please bear in mind the above if planning to purchase from Ascot Hats 4U/Fascinators 4 Weddings.

4 February 2020
Rated 5 out of 5 stars

Prompt service

Prompt service, hat and bag well packaged, perfect for our son's wedding. Second satisfactory purchase.

27 October 2019
Unprompted review
Rated 5 out of 5 stars

Could not have been more delighted with…

Could not have been more delighted with the quality and colour of my headpiece (teal) which matched my dress perfectly. The service was exceptional as I received it within 2 days and have since also ordered a similar one for my Mother for a family wedding (violet). Would not hesitate to recommend.

19 October 2019
Unprompted review
Rated 4 out of 5 stars

The service was very efficient and I…

The service was very efficient and I received a facilitator and bag in the fabric and colour I ordered. However part of the fabric attaching the hat to the band had come unstuck. I sent an email and photos of the band and I was told to use PVA glue to stick it back!! Other than the little problem, I was however very happy with the quality and price.

18 October 2019
Unprompted review
Rated 5 out of 5 stars

Perfect colour

A very easy process from my initial order to delivery. I was unsure about the colour of the hat and found the most accurate image on the site to be the one of the inside rim. When the hat arrived it was the exact colour I was looking for and I am delighted. I have looked at thousands of hats online with no success until I found ascothats4u and would 100% recommend them

23 September 2019
Unprompted review
Rated 5 out of 5 stars

Helpful customer service

I needed to get a hat delivered extra fast for my very elderly mother to try on for a wedding and Daniel very kindly responded fast to my email and expedited my order. We then needed to exchange the colour and again he and the company were extremely helpful.

It would be very helpful to have a telephone contact option for customers.

28 August 2019
Unprompted review

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