Ascend properties made renting a brand new house so easy, quick and affordable with great support from their team. Any problems are easily dealt with with their tenants portal (not that we have any re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are Ascend Properties, an award-winning estate agency and Build to Rent specialist with flagship branches nationwide.
Ascend Properties, Stafford Court, 145 Washway Road, M33 7PE, Manchester, United Kingdom
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have found Ascend extremely easy to work with and they do a great job managing our property portfolio across many cities. Mark Lewin is a great manager who provides a seamless and effortless experience which is important for us as we are located internationally.

Reply from Ascend Properties
Mark Lewin was very helpful in all aspects of the rental of my flat . Email where responded the same day and the same with phone calls

Reply from Ascend Properties
Rebecca was extremely helpful in us getting the property we wanted, brilliant service and helpful throughout the referencing process we can’t wait to move into our new home

Reply from Ascend Properties
The whole experience with Ascend has been brilliant, Rebecca has been really helpful from the moment we shown our interest and has supported us with all our enquiries. The viewing also went great Laura was really polite and made us feel at ease while viewing the home, thankyou for all your support throughout this process it’s been highly appreciated!

Reply from Ascend Properties
Rebecca was very helpful in arranging a viewing for an apartment and for assisting me with the application.

Reply from Ascend Properties
I’m always up to date with all the info I need- regular emails and easy online access.
If I need personal contact -Mark will always be available to speak with us.

Reply from Ascend Properties
Aleaya dealt with the formalities of extending my tenancy in a prompt and professional manner.

Reply from Ascend Properties
For my first time renting a property and finding the right estate agency I can honestly say I’m pleased with the help I have received from the staff at Acsend. Especially Rebecca Evans who I’ve been most in contact with over the last week. She has been so helpful and lovely answering any questions I’ve had and making me feel at ease with the viewings/information of the property. Also, any communication from her has been at a fast pace and has gone smoothly. Just want to say thanks so much Rebecca for your patience and help we’re very appreciative.

Reply from Ascend Properties
As ever fantastic service , every thing done with no troubles, mark was wonderful highly recommended

Reply from Ascend Properties
I would like to take this opportunity to thank Mark Lewin for his dedication, help & support in managing my property portfolio. His professional approach & sound advice is definitely commended, easily contactable, efficient, reliable & very knowledgeable. As a landlord, I am delighted to be working with the team at Ascend Properties, dealing with experts who I can truly trust; it gives me a peace of mind & confidence working with professional agents in handling my property affairs – definitely highly recommended!!

Reply from Ascend Properties
The flat is very nice and cosy. The Agency, specially Louise, was always very quick in responding to my queries and problems.

Reply from Ascend Properties
Liam maintained good communication, polite and clear responses.
Even when difficulties arose Liam maintained professionalism throughout.

Reply from Ascend Properties
Staff are always helpful and reply quickly, friendly atmosphere and offer support with any and all issues. We have been in contact with Aleaya mostly who has always been professional and responsive when helping with our requests.

Reply from Ascend Properties
Of late the service is much more satisfactory. When before we didn’t know who is our point of contact now the replies and responses have been more prompt.

Reply from Ascend Properties
Aleaya Afzaal was a great help responsing to my questions super quickly and was super kind made it super easy to renew my tendency

Reply from Ascend Properties
Our portfolio is looked after by Lora Barker at Ascend who is always on the ball, supportive and very helpful.
I've always found all of the Ascend staff to be very professional and I have no hesitation in recommending them to manage any size of property portfolio.

Reply from Ascend Properties
Came at a suitable arranged time and quickly resolved the issue

Reply from Ascend Properties
Quick and clear responses to queries. Helpful with any questions answered simply which I always find best
They are also very responsive to any issues repairs at the property I rent.
An excellent and well mannered professional I dealt with today.

Reply from Ascend Properties
Mark Lewin has been managing our property for some years now and we have always had brilliant service without exception. Friendly & informative, Mark ensures we are up to date on developments or any issues & always responds to queries promptly. Mark’s expertise has made being a landlord hassle free - we know our property is in good hands.

Reply from Ascend Properties
The team at Ascend have long looked after my rental; Mark specifically is great - solution orientated, proactive and focussed - a genuine pleasure to work with!

Reply from Ascend Properties
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.