A.S. Bikes Reviews 

I have never met a company with such good customer service and initiative. At a Warner show Peter saw I was uncomfortable with a damaged leg. I had no intention or even thought of owning a mobility scooter. I asked if they knew anyone in the market who rents them out.
Peter quickly pulled one off the stand and lent it to me. I explained I'm not looking to buy one. He was just happy to help and that it did. I had it the whole day. It folds and fits in my camper perfectly and took my 20st body with ease.
On return, came back the next day and with no sales pitch or expectation from them offered to lend it again the 2nd day. Because of thier non pushy approach and confidence in their product we bought one and what a game changer it is. They even adapted it for my needs with no extra cost. Lovely father and daughter team and will definitely recommend them as a company.

I have had my trike for a lot of years with very few problems at all.
Just recently I had a problem with my battery, foolishly I ordered the wrong battery. AS bikes did not know that I ordered the wrong voltage and neither did I, they spent many hours with me until the problem came to light and from then on like a well oiled machine they replaced my battery and a charger that I had ruined and are busy organizing my return of the wrong battery. They have gone above and beyond to rectify what was my mistake and I really can’t thank them enough…I am sure that no other company would do all that they have done. Customer service is beyond exceptional. Thank you once again AS bikes for all the help with my trike.
Irene

We’ve had our AS bikes for 15 years and couldn’t be more delighted with them. Their customer service really is exceptional- the whole family team is so knowledgeable and helpful, coupled with their friendliness and ‘can do’ attitude, we would thoroughly recommend them. Any little problems over the years have been dealt with very promptly and you just get the impression that their customers are important to them, even after several years, not just when first buying a bike. Thanks to the AS team!

Customer service was A*, every little thing was explained to us. I'm so happy with my 3 wheeler mobility scooter. I would highly recommend if you need one go visit AS. BIKES, you will not be disappointed

Bought an AS E- Trike a few years ago & have had it serviced by them every year at one of the shows they attend. They are a wonderful family, nothing is too much trouble highly recommend them

We ordered our new e-bike yesterday and received it fully charged ready to use today!! Amazing Customer Service . A Very friendly and helpful Family run Company . We have purchased bikes from this company over a span of 14 years and have always been extremely impressed with the quality of the bikes and the after service from AS Bikes customer Service is excellent. Would recommend them to anyone !

ASbikes Coventry they are second to nobody
outstanding customer service it’s a pleasure to talk to such nice human beings nothing is to difficult
The big high street companies need to take a leaf out AS bikes policy
And they will retain our custom and recommendations they are brilliant

Their customer service is second to none. They're very helpful!.

Impressive sales at Westpoint resulting in phone order. Order completed swiftly by knowlegable and most helpful team member.
Delivery on time and a terrific product.
After sales service good but unlikely to be needed given the quality of the bike.

Great support replacing a faulty battery even though it was just out of warranty.

Have had the mobility scooter for over two years now with no problems have been all round the med up glaziers in Iceland all around Canada and America /new york/Boston etc performed all aspects never let me down, at walking pace after battery recharged five. times can get 20 miles per charge customer service if required is first class cannot fault product or staff
I recommend and demastrate to people every where l go know people have bought after seeing mine
Very satisfied customer
John Lord

Excellent assistance and outstanding support.

Always a friendly wellcoming team

Bought a mobility scooter from them earlier this year and it’s been a great addition and given me some freedom back . The service was so personal from the family and more recently I needed their help with technical info so I could get a travel permit for it …… they were just brilliant , they may be small and not in high street shops but they believe in customer service . Would I recommend buying from them absolutely.

A great, family run, business. Nothing is too much trouble. I cannot recommend AS Trikes highly enough. Their commitment to their product and to their customers is second to none. Great British design built in their workshop near Coventry by the family. It just doesn’t get better.

Fantastic company that have and will always go that little bit more for there customers. they seem to pride themselves doing this and cant help people enough and in a world that we are living in like today you don't get that service everyday absolutely outstanding british company well done to all involved

Sam and the team are very helpful and knowledgeable. The bikes are very good quality and the folding method is ingenious. The battery life is very good.

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Apologies

Exemplary service, superb products !
Very friendly, helpful and generous people that own and run this amazing company.
Well done to all staff !!
Brilliant 🤩