Thank you, Blossom, for your help in locating my package. You gave me peace of mind. The tracking system for a shipped package from artverastudio.com seems somewhat vague at times. An exact locat... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your team is great to work with! Customer Service is beyond 5 stars!!!!! When I hadn't received my Guardian Angel plaque shipment you always responded promptly with the shipping status. When it did... See more
Company replied
I placed an order which was delivered to the wrong address and was irrecoverable to me. I proceeded to e-mail customer service and came into contact with your representative, Sunny. She was so very ki... See more
Company replied
My order was taking too long to arrive. After so long to come I contacted support area about how long I was waiting and that when tracking package, it seemed to be stuck in Buffalo and Lockport, New... See more
Company replied
3.2
Average
329 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent experience
If you are feeling hesitant to order something from this company, don’t hesitate. Their product is well worth the money and their customer service is beyond excellent.
20 June 2026
Unprompted review
Reply from Artverastudio
Dear Art
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Buyer Beware - never received product
Ordered May 2nd. Still nothing. Shipping status super suspect. Showed product in CA in the morning and delivered to NC afternoon. Problem is that regardless of the weird status. Was never delivered. They offered to send a replacement and then immediately asked me to pull my review. I have not pulled my review and have not received the "replacement".
Bottom line: Buyer Beware - something super fishy going on.
19 June 2026
Unprompted review
Reply from Artverastudio
Dear David Usher
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
After waiting 2 months I received 2…
After waiting 2 months I received 2 ripped boxes full of dollar store junk that I paid $39 for. DO NOT ORDER from here!!
19 June 2026
Unprompted review
Reply from Artverastudio
Dear Ferguson-Pepin Family
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
pretty but late and pricey
i originally ordered this in april thinking i could have it for mother’s day. something went wrong and i notified artverastudio that i did not receive my package. the customer service was very prompt in replying and reordered for me i got my package today , june 18 the flower is very pretty, well made but i think it is a bit pricey for one flower.
18 June 2026
Unprompted review
Reply from Artverastudio
Dear Joan Johnston
Your feedback is very important to us and helps us understand your true feelings.
We will continue to strive to improve our service quality and strive to provide you and all our customers with a more considerate and smooth shopping experience.
If you have any suggestions or need assistance, please feel free to contact us at the following email address:
📧 Customer Service Email: olivia@clientcare2025.com
We look forward to providing you with a more satisfactory service experience in the future. We wish you a happy life!
Best regards
Olivia
I have never had a worse experience…
I have never had a worse experience than I did with Artversastudio.com. I ordered a present for my sister’s birthday in plenty of time & it took 3 times longer to receive it. Then after 2.5 months I received it in the mail with no communication what so ever. I emailed them 3 times to get the status & when I would receive the item. I called 2 times & left messages & never received a call back. I finally went to my Amex to deny the charges & lo and behold - the item was in my mailbox the next day! I am going to fight this charge due to the incompetence of this company. And the worst part was that the item was SO small it was embarrassing to give it to my sister. This was the worst experience I have ever had. So if you are looking at buying Anything from this company Do Not do it!
15 June 2026
Unprompted review
Reply from Artverastudio
Dear Beth Connors
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
My order was taking too long to arrive.
My order was taking too long to arrive. After so long to come I contacted support area about how long I was waiting and that when tracking package, it seemed to be stuck in Buffalo and Lockport, New York. Mia suggested to send a new shipment of the same items after months of not receiving order and surprise order was delivered Saturday 06/13/26. Order was placed in April. Waiting all that time thought package was lost. Was very thankful that order finally came and notified Mia of the final results.
...
13 June 2026
Unprompted review
Reply from Artverastudio
Dear Patricia Telese
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Artverastudio's customer service is very good
Artverastudio's customer service is great. They are very responsive to any problems or concerns. It has taken awhile for me to get my order due to some shipping problems (not their fault) the customer service department replied immediately and rectified the problem in a very timely manner.
14 June 2026
Unprompted review
Reply from Artverastudio
Dear Kjl
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Sunny
I communicated with Sunny from the beginning and was fascinated by the continuing communication that was given to me. We communicated until the end.
28 May 2026
Unprompted review
Reply from Artverastudio
Dear KAy Hodge
Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Sonny assisted me with my order
Sonny assisted me with my order. He was very helpful and offered a quick solution. He was polite and professional. In lieu of his help I would definitely look at future products offered by your company. He is a valuable employee.
15 June 2026
Unprompted review
Reply from Artverastudio
Dear Sheryl Hill
Thank you very much for your high regard for Sonny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sonny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Replacement order response
Once the staff,at artverastudio, was aware that my order was lost, they quickly responded and sent a replacement order with expedited shipping. I think that their customer service is outstanding and I highly recommend doing business with them. I'm very happy with the positive results of this company.
15 June 2026
Unprompted review
Reply from Artverastudio
Dear Charlie Weren
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I am very satisfied with the item I…
I am very satisfied with the item I purchased and the company for providing such great service. Thank you very much,
Nancy Plank
15 June 2026
Unprompted review
Reply from Artverastudio
Dear Nancy
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Mixed reviews
The items I ordered were advertised as Mother’s Day gifts. I ordered 4 of the tiny glass flower vases with 10 flowers on May 1. Received my order on June 10. Too late for Mother’s Day gifts so I’ll give them as Christmas gifts. I would have liked to know what the lead time on shipping was before I placed my order. The items I received are adorable! The little flowers and vases are just so pretty and tiny. Of the 40 tiny flowers I received 1 was broken in shipping. The company immediately credited my card to cover the broken piece. My review is mixed. I love the product, Just wish I had known the length of delivery time from order.
2 May 2026
Unprompted review
Reply from Artverastudio
Dear Dianne K
We are delighted that you are satisfied with our product. We sincerely apologize for the inconvenience caused by the delayed delivery time.
We are implementing a series of proactive measures to continuously optimize your delivery experience.
If you still have questions about your order status, please feel free to contact us. We will do our best to assist you:
📧 Customer Service Email: olivia@clientcare2025.com
I hope to welcome you back with even better service in the future.
Best regards
Olivia
Product made well but not as expected
Product made well but not as expected. Company was very good to work with. Gloria
3 June 2026
Unprompted review
Reply from Artverastudio
Dear Gloria
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
What a rip off
What a rip off! The ad says that you can fill it and they show this big huge Easter egg with candy in it. I get it and it’s literally less than an inch high and it doesn’t open. Very, very false advertising. Hate it, waste of money.
5 June 2026
Unprompted review
Reply from Artverastudio
Dear dreilly
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Ordered the bird bath flowers on 5/4
Ordered the bird bath flowers on 5/4. Received 5/30. Quality was disappointing as it did not match the pictures. I requested a return address via email as suggested. No response after six attempts and I put a “read” tracker on them, so they were read. Website phone number was bogus! I filed a dispute w Discover. I’ll give them 5 days to resolve then I file w fraud department of FBI. I’ll post this event on every social media platform I use.
12 June 2026
Unprompted review
Reply from Artverastudio
Dear Bubba
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Order not received
Ordered 5/04; 514 said order shipped. To date (6/12) have not received. Contacted company; offered to reship. I said no - asked for refund. No reply. I called number on website. Immediately disconnected. Have contacted my credit card company to dispute transaction.
12 June 2026
Unprompted review
Reply from Artverastudio
Dear Susie Q
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
My shipment was delayed and upon my…
My shipment was delayed and upon my inquiries Sunny responded promptly and contacted the warehouse and had my shipment processed.
3 June 2026
Unprompted review
Reply from Artverastudio
Dear Carol Easton
Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Machine made product from China
Machine made product from China, not an artist. Website shows an "artist" who makes "hand-made" items. Cheap machine pressed thin metal, poorly painted. Even though site shows company is in the United States, products are shipped from China . Ordered 4/29/26; received 6/9/26 with a US return address sticker covering a China import sticker. Do not recommend this falsified site or seller.
9 June 2026
Unprompted review
Reply from Artverastudio
Dear Debra Carey-Rehrauer
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Great customer service!
I was disappointed with my purchase. I sent a email to Customer Service & honestly wasn’t expecting a response. Jamie responded & was so helpful which I really appreciated!
7 June 2026
Unprompted review
Reply from Artverastudio
Dear Nancy Notturno
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
REVIEW REVISION
REVIEW REVISION
While I was not happy with the false advertising of this company & the product that came was NOT what was in the advertisement, I was contacted by customer service after they saw my initial review. They are more concerned with getting a good review than selling what they advertise. Anyway, I did receive a 50% refund, not including tax or shipping so they refunded 50%.
19 April 2026
Unprompted review
Reply from Artverastudio
Dear Michal
We are deeply sorry that your shopping experience did not meet your expectations.
If you have any questions regarding product quality or after-sales service, please feel free to contact our customer service. We will do our best to find a solution for you.
You can contact us via the following email:
📩 olivia@clientcare2025.com
We highly value every customer's feedback and trust. We will continue to strive to improve product quality and information transparency to provide a more reliable and secure service experience.
Best regards
Olivia
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