Artuvate Reviews 

Customer service email conversation with very quick response...

The vibration has different rhythms (from short bursts to sustained vibration) which loosen the neck muscles. The heat therapy is quite hot when tuned to max, so mostly I use the lowest setting. I like the simple 2 buttons operation with no remote and auto switch-off after 30 mins. For under US$100, this works well for me so far. I read people complain of weak massaging function, but do know that its vibration and not massage it provides. There are zippers to access the yellowish sticky soft gel-like foam piece inside. So the covers can be removed for washing.

Amazing purchase cant praise it enough.
Sleeping better, headaches have gone, shoulder pain improved, all by using for 30 mins an evening.
Would definitely recommend.

Ordering was easy and communication has gone well. I have been using the device for 2 1/2 weeks and have not noticed much relief from neck pain and no relief for migraines.i will continue to use it daily to see if it gets better better.

Got it for my mom
She loves it.

The product does not work for me. I have tried everything they suggested and they will not let me return it. Horrible customer service

So far so good. I accidently ordered 2 things instead of one. They contacted me straight away to resolve it

I have used it each day for 15 mins and it seems to do a good job. On a couple of occasions it has helped to get rid of a headache without taking any drugs. I am a fan!,

My headache in the morning are going away . I’ve been doing it for 30 min sometimes 2 x a day so far .
So far I am happy
Denice

Answered my question in a timely manner.
Thank you!

The Fisio neck massager is a vibrator not a massager. I am a massage therapist and a physical therapist, and I know what a massage is supposed to do. The promotional video is highly misleading implying that the device reaches deeper muscles when this device primarily vibrates the skin. Buyer beware. Please also note that the return process is a nightmare. They make you wait 30 days and even then they try to talk you out of it. I’m done with this company.

I’ve only been using it for a week but it has had a huge impact already. The pain has reduced. I am still going to see a chiropractor as my neck manoeuvrability has been so limited and painful, but this machine has allowed me to sleep at night without constantly waking up in pain, my movement has improved and the difference was immediate.

The Artuvate team is eager to help with. Before I knew it, Artuvate was sending me a new neck and shoulder massager to replace a charging issue I had with the one I purchased almost a year prior.

Clear instructions on how to troubleshoot problem; prompt answer to resolve it with replacement. Great customer service all the way around.

The fit is great....just the right amount of height and supports neck well in various lying positions. I have neck weakness, tension and some restriction due to multiple injuries over decades which has made it challenging going to sleep or returning to sleep. Have tried so many different pillows. This is truly the best! Thank you.

Great experience with this product.It helps a lot with neck pain.

Wonderful customer service.
Fast response to email and very fair response to issue ! 5 star.

The massager vibrates my head too much when placed on my neck. I use it down lower so my shoulders benefit the most. I use it until it stops on the highest setting and it has helped my shoulder pain. I use heat when needed.