Artuvate Reviews 

615
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers had a great experience with this company. Many customers praise the product's effectiveness in reducing neck pain, improving range of motion, and enhancing sleep quality, often noticing immediate relief and appreciating its high quality and comfortable design. People also frequently highlight the excellent customer service for quick responses and accommodating assistance. However, some customers also noted that the product did not provide the expected relief or felt misleading about its advertised functions, with a few experiencing discomfort or headaches. Additionally, a small portion of people experienced quality concerns like a burning smell, faulty cords, or the product needing constant power connection, and some reported issues with customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and even... See more

Quality

People report positive experiences with product quality, with many reviewers praising its incredible... See more

User experience

Customers had positive experiences with user experience, finding the product easy to use and providing a... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, responsive, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more

Rated 5 out of 5 stars

I started using the pillow last night and the vibrations felt odd but were very soothing. I have osteoporosis and chronic neck pain from injuries over the years. I'm 70 and didn't expect relief, but i... See more

Rated 5 out of 5 stars

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better. I definitely... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

615 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(615)

564 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good product

I like how it vibrate it makes you feel good, I believe it helps lot of people to solve theirs neck pain, my situation is little more difficult, my spine is much out of alignment, I have to go to chiropractor to fix it, but I still think your product is very good

18 July 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been suffering over 11 years with…

I’ve been suffering over 11 years with my neck even after surgery, therapy, Botox, dry needling. My daughter sent me your adv I ordered one immediately! The day I received it I read all about it! Used it for 30 min every day for last 6 days. The very first day I was in shock how relaxed my next felt. I was unable to turn my neck to the right. I was miserable. It felt great when using this pillow. So at day 6 I can’t believe how my head rests on my pillow. I feel so much better after using this! I will let you know in 30 days how I am doing. I have a friend that is having neck problems as well and is purchasing one for herself! Thanks so much

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Works as promised!

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better.
I definitely recommend this to anyone that's experiencing neck/shoulder pain issues.

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Customer Service Will Ignore You

I made an order (Order #AE149415OO) on July 4th and as of today July 18th, it hasn't even gotten processed. I kept sending emails. On July 14th, 10 days after, they told me it's missing a contact number and that's why it hasn't shipped, which is ridiculous. I asked for a refund and that i no longer want it. And from that point onwards, zero responses, and zero refund.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Helps my neck pain

I have neck pain on my left side that keeps me from having restful sleep. I ordered the Fisiorest and absolutely love it. I was expecting a little firmer pillow, but the softness is super comfortable. I use both the heat and massage settings on high EVERY night. So relaxing and I’ve actually been able to sleep so much better. Highly recommend it

8 July 2026
Unprompted review
Rated 4 out of 5 stars

Excellent customer service!

I recently purchased this in hopes it will help my husband's degenerative disc disease. I was having trouble with it not working correctly. I reached out and received a very prompt response that provided helpful tips. With the info they provided I figured out it was not plugged into a good power source. I was able to get it working correctly right away and its been working perfectly now. Excellent customer service and so far we are enjoying the product. Exactly as advertised!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Headed in the right direction!

Although I am only into my second week and I have not had full relief from my tension headaches, I feel this is very helpful in me getting to my final goal of permanent relief.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

FisioRest: A taste of heaven in my own home

I am so happy with my FisioRest. I have been using it at night for the last five nights. I really can’t believe I can have this luxury daily, in my own home. I wondered if I had made an impulse buy that I would regret, but I cannot be happier. This product is really something else, the heat combined with the solid massage feature…I have no complaints, I find myself looking forward to my nightly massage. I am impressed by the high quality of the product, and the care that is put into the customer’s satisfaction. I have been kept in the loop on the status of the order to a high degree including follow-ups since receiving it and don’t doubt if I had the need to contact the company, I would be taken care of. I already feel taken care of. Outstanding on so many levels.

16 July 2026
Unprompted review

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