Art Storefronts Reviews 1,805

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and expertise, highlighting the exceptional support received. Many found the website intuitive and easy to set up, appreciating the comprehensive training videos and resources that contribute to a smooth user experience. The customer service is frequently described as outstanding, with prompt responses and a proactive approach to assisting users. However, some people were dissatisfied with the lack of direct phone support for customer service, finding it difficult to reach a human for non-automated assistance. A few also mentioned issues with communication, unfulfilled promises, and a perceived lack of support for specific technical problems, leading to a stressful experience for some.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the staff's helpfulness, patience, and... See more

Website

Consumers generally express satisfaction with the website experience, often praising its beautiful design,... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent and terrific... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and kind service,... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the setup process smooth and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With ArtStorefronts, you have more than a website, you have a whole sales and marketing team behind you. They have schedules for you to follow on holidays, webinars Monday through Friday and they'r... See more

Rated 5 out of 5 stars

Have had a great experience setting up our new gallery storefront. Very happy to have found an online platform that supported our goal as a collective of artists. The training videos and wealth of inf... See more

Rated 5 out of 5 stars

I was a stage where I was actually thinking of walking away from my art but thanks to all the help and expert advise from art store fronts I am entering into a new phase of becoming a full time artist... See more

Rated 5 out of 5 stars

I am very happy with website. If you are a bit knowledgeable about computers you can follow along fairly easily with the setup procedures and video tutorials. There were few minor issues with the tut... See more


Company details

  1. Online Marketplace
  2. Media Company

Written by the company

Everything you need to start, run, and grow a successful art business. Get FREE website setup with FREE website management for life, and FREE Social Media Help. You create, we do all the technical stuff that makes it sell.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Jana

Jana
Has been so helpful to me. Thank you for your kindness and support! I was really bugged on a few items on the website and she just stepped up and assisted me in fixing the issue.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great for artists!

The concept is great since it really helps artists deal with the marketing, promotion and showing your work available. And the customer service is always on point. The whole team always get back to you quickly and with solutions/the help you need. Thank you!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

From setting up my website to now…

From setting up my website to now whenever I’ve had a problem or question I have reached out to various people and even with the 6 hour time difference I have always had a timely response with exceptional professionalism and friendly advice /solutions, I can only say that my overall experience is the best customer support I have ever had anywhere

5 December 2025
Unprompted review
Rated 3 out of 5 stars

I’m not sure

I’m not sure, it all started with a subscription auto-renewal that I did not want to make or authorize. All the chat bots and emails blew me off until Berline finally called me personally and was very persuasive live on the phone. Since the money was non-refundable I acquiesced with her encouragement and can only hope for the best.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

If It Don't Make Money, It Don't Make Sense!

We have been a member of ASF since 2019, and I can unequivocally say that it is the best website I've had since opening my online business in 1999!!!  Sales for my business increased in 2022 and was actually increasing by 2023. It is December 2025 now and we have not been disappointed with the customer service of ASF. I am selling more originals, portraits and commissions than I ever have.  I also print my art on merchandise. We then starting offering mugs, t-shirts, tote bags, and greeting cards.

ASF has a detailed handbook that gives you written and video explanations of "how to" set up your website and do marketing tasks on a daily basis. Also, "live" Zoom videos are available where staff members visually assist you and other members to help us learn from other ASF members with issues we may be having trouble with. 

I also offer five sizes and surfaces of my art including paper, canvas, acrylic, metal, and wood.

ASF offers several price plans to fit your budget and your profession: artists, photographers, art galleries, and printing companies. Options for printing prints are offered on canvas, wood acrylic, metal, and paper.

After you sell your items, customers automatically receive a thank you letter from you to confirm their orders!!! You and your customers will receive emails when your items are shipped with tracking numbers. And you don't have to do it! 

The staff at ASF are available to help you through your concerns and our printing company Graphik Dimensions does an awesome job of printing and shipping products.

Don't wait, and don't hesitate!!!! Contact Artstorefronts.com now and tell them you were referred by jameslovelessart.com 

Happy Shopping!!! 😊

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent set up service

The help from my technical agent was great, always patient, kind, and dependable. She answered every question and brought me successfully through the whole process of setting up my website. I felt very supported!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Have had a great experience setting up…

Have had a great experience setting up our new gallery storefront. Very happy to have found an online platform that supported our goal as a collective of artists. The training videos and wealth of information in the ASF vault is very helpful. Arty the ai assistant is an incredible tool that saves you so much time, what a wonderful thing. Every step so far, I have received amazing support from the technical support team. Super excited to our future working with ASF :)

3 December 2025
Unprompted review
Rated 4 out of 5 stars

Excellent customer service

Excellent customer service
Although the ASF platform is rather expensive (to me - and the reason I dropped one star), I've found the customer service, responsiveness, and knowledgeability of the team (including Arty, their AI artist's helper) to be excellent, and that helps considerably to compensate for my personal hesitations about the cost. An example of the excellent assistance was when I had specific questions about how to set something up on my site platform back-end, I left the specific question in Chat, expecting to receive how-to instructions, and later found a message in my email saying, "We set that up for you!" Thank you!!

1 December 2025
Unprompted review
Rated 3 out of 5 stars

The company seems like their new to…

The company seems like their new to what there offering so there has been a lot of issues getting started and things feeling all over the place. As things slowly get fixed its starting to feel better but ive been lost without direction from the start and wish they would explain things better in the beginning to new comers to make it easier and better for both the company artstorefront and the customers working with the artstorefront. I believe they have amazing offers and information but it would be nice if there was a better guide on where to start when you finish join the program.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

An outstanding service

An outstanding service. Setting up the new website and social media was made so simple. I’ve signed up for Marketing Co-Pilot so very excited for the next stage

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I lost connectivity with my ASF website…

I lost connectivity with my ASF website today (Thanksgiving). I requested a tech call back. Moments later, Luigi (from tech support) called me. I was up and running in 10 minutes. Many thanks to Luigi. He provided superior client support … especially noted because it’s Thanksgiving.

27 November 2025
Unprompted review

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