Artisticwebstudios Reviews 54

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was just contacted by Zach saying I needed to pay him more money to keep the site up ( dude took it down ). I remind3d him I already paid for 3 years for web hosting and 5 years domain, he then said... See more

Rated 5 out of 5 stars

I am working with Jason a little while ago, to rebuild my existing website. But Jason is knowledgeable and very patient. My website was built with professionalism, and I am very satisfied. Anytime I... See more

Rated 5 out of 5 stars

This firm includes highly skilled supervisors, detail-oriented managers and expert creative web designers who all work together in sync with one another. They created my service-oriented project work... See more

Rated 5 out of 5 stars

Artistic Web Studios redesigned my website to perfection. Derek D'Souza and his team are the greatest! I gave them a twenty-page mess, and they delivered a masterpiece, giving life to my dream. Derek... See more

Company details

  1. Web designer

Written by the company

We are a full-service web design firm that can solve all of your difficulties in one place. We believe that web services can help you bring your brand to life and alter your online presence. We are Fast and Reliable.


Contact info

4.0

Great

TrustScore 4 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bait and switch

I was just contacted by Zach saying I needed to pay him more money to keep the site up ( dude took it down ). I remind3d him I already paid for 3 years for web hosting and 5 years domain, he then said not for the domain. Said he needed more $ for updating my SSI every 3 months. What a bunch of Crooks. When I said I was contacting NJ AG he said ok, I’ll put it back! They will try to hold you hostage! Do not Ever use these guys… Run Run Run away

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Jason rebuilt my existing website with great professionalism

I am working with Jason a little while ago, to rebuild my existing website. But Jason is knowledgeable and very patient. My website was built with professionalism, and I am very satisfied. Anytime I have a functionality problem with the website, he reacts right away, in terms of finding solutions. I have to say that costumer like me, who doesn't have that much knowledge about building a website, needs Rep like Jason to help.
Many thanks Jason for your professionalism and your help
God bless you

7 August 2024
Unprompted review
Rated 1 out of 5 stars

22 yrs with my domain

22 yrs with my domain, i used artistic webstudios for 14 months out of 36 months I paid for. this is the absolute worst experience and business decision I have ever made using this company was a nightmare. I had 5 project managers in this time frame, 1st (celein) lied to me, told me i needed dedicated server, i did not, I was told she got fired but I already paid for dedicated hosting. 2nd (marcus) hospital emergency he didnt come back to work, made promisses he never kept, 3rd (kevin) he actually tried to fix, I was told he got fired for loosing the company money, 4th (zane) promissed a new website although the one they built was only a year old, it was having so many issues, and due to me overpaying for hosting, I never got a dedicated server although paid for it they put me on a shared server, zane promissed a new website to make up for it, zane mia first said he was getting married, then said his wife with hospital emergency, 5th manager, Alstair - the absolute worst of them all, says he will update me on status of project, been 2 weeks he doesnt keep his word or do what he says, complete jerk stay away from him, so now i want to part ways , cut my losses, asked for all my files so i can transfer to new company, he sent the files incomplete and tampered, there was no user table in my data base, so I could not log into wordpress, thanks **&&%(*&^ all I can say about him, my new host company got me in created a table for me, but now there is many plug in and theme issues that my wordpress site went into safe mode only way to fix the erros they gave me, thing is site was taking orders before i wanted the change. I am going to be asking for refund of 2 yrs hosting I did not payfor a week ago alistair said he would update me on that, of course his is mia havent heard from them, I am with a new hosting company and having a new website being built by a much more reputable company, artistic webstudios is the absolute worst, I am now looking into learning how to sue an out of state business but the $3k I spent here will likely be a valuable learning lesson for me as its likely not worth the time, so I simply cut my losses but assured them i will let others know everyday for 5 minutes leaving a review for them on as many websites i can find, its my first thing to do each morning, if I cost them 1 customer it will teach them not to steal from others. read all the bad reviews others have had very similar results,, this is the worst website people I ever came across.

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Adian worked with me

Adian worked with me, grasping the essential elements I needed and produced an excellent website for me. I've gotten many compliments—a very professional end product. I have recommended him and Artisticwebstudios to my colleagues.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Jason did a fantastic job on the newer…

Jason did a fantastic job on the newer fresher look that we wanted. He worked very hard on some technical issues for us while building the new site. He listened to me and accomplished everything and more that we wanted. It was a great experience, I recommend him highly!

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional E-commerce Guidance

Artistic Web Studios was instrumental in building my online store. Jason's (my project manager) expertise and guidance made the process seamless and efficient. He provided clear instructions, valuable insights, and consistent support, ensuring every aspect of the store was optimized for success. I highly recommend Jason for anyone looking to create a successful e-commerce business." Thank you again Jason

26 June 2024
Unprompted review
Rated 4 out of 5 stars

Artistic Web Studios provides expert care…

Artistic Web Studios provides careful consul about technical issues. Their personnel Anna Baker and Zane Miller present mature directions to complex issues.

25 June 2024
Unprompted review
Artisticwebstudios logo

Reply from Artisticwebstudios

Thank you so much Michael for your kind words! We're delighted that you had a positive experience with us. Anna, Zane, and the whole team are passionate about what we do, and it's wonderful to know our efforts are appreciated.

Best,
The Artistic Web Studios Team






Rated 5 out of 5 stars

Website proud

I'm so thankful for Jason lane expertise. He has not only built an amazing website he has helped me understand how it works to have a promoting business. Thank you so much

21 June 2024
Unprompted review
Artisticwebstudios logo

Reply from Artisticwebstudios

Thank you so much for your kind words! We're thrilled to hear that Jason Lane's expertise was so helpful for you. It's fantastic to know that not only do you love the website he built, but that he also helped you understand how to promote your business.

Thanks again,
The Artistic Web Studios Team

Rated 1 out of 5 stars

Complete scam

Complete scam, stay away don’t do business with the jokers. They aren’t based in the US and their address is fake. These people say they can deliver but they only try to up charge you for everything and the product they deliver isn’t worth the time or the money. It took them 9 months to deliver a website that my 4 year old could do better. It didn’t have any of the specs we went over nor did it have any functionality. There’s Pirie are complete jokers just trying to grab your money. Stay away and do not engage these people for anything. Complete scam, I just got lucky my bank agreed they were a scam and returned the funds.

9 January 2024
Unprompted review
Rated 4 out of 5 stars

This is a split review between Aiden…

This is a split review between Aiden Lucas and Alastair. Aiden was very enthusiastic to sign me up. Very friendly and I'm happy to have had the chance to speak with him.

Once I signed, my account was given to Alastair. Alastair's team often created their own artistic vision from my own creative artwork. I was okay with them presenting their vision, however, once I stated preference for my versions, they often continued with their vision. It took multiple requests to get it right.
As another person noted in their review "Give them a list of changes, half will get done, the other half dropped and they'll create two more issues while they are at it." I found this comment to be true with my dealings with this particular person.

There have been many instances of repeating my preferences, not following instructions or them missing items of note completely, which wasted my time and theirs.

I'm rather detailed and also mentioned numerous times if there are questions to ask me.
Currently, Alastair is working with me and things seem to be getting better.

My website work is not done, yet. I will revisit this review when work is complete.

29 May 2024
Unprompted review
Artisticwebstudios logo

Reply from Artisticwebstudios

Thank you for taking the time to share your detailed feedback. We're glad to hear that your initial experience with Aiden Lucas was positive and that his enthusiasm made a great impression.

We sincerely apologize for the difficulties you've encountered with Alastair's team. We understand how frustrating it can be when your preferences aren't fully reflected, and we appreciate your patience and persistence in communicating your vision. Your feedback is invaluable to us, and we are committed to improving our processes to ensure your needs are met more effectively.

It's good to hear that things are getting better, and we will continue working closely with you to ensure your website is exactly as you envision. Please don't hesitate to reach out with any questions or further preferences. We look forward to revisiting your review once the project is complete.

Thank you for your patience and understanding.

Best regards,
The Artistic Web Studios Team

Rated 5 out of 5 stars

I give Steven Anderson a 5 star review…

I give Steven Anderson a 5 star review as his services have been superb. Very attentive, caring, understanding and knowledgeable. My website Momosgems.com was designed with much care thought and to my specifications. Thank you 🙏

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Great Design and Customer Services redesigned my…

Artistic Web Studios redesigned my website to perfection. Derek D'Souza and his team are the greatest! I gave them a twenty-page mess, and they delivered a masterpiece, giving life to my dream. Derek was polite, supportive, and respectful throughout the journey. He and his team exceeded my expectations in every way, delivering a professional one-of-a-kind website design. We ran into a few snares, but in the end, Derek and his team overcame every obstacle. Thank you, Derek, for a job well done. If you are looking for a great design and great service, I highly recommend Artistic Web Studios.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Artistic web studios offered services…

Artistic web studios offered services about 3 months ago and I worked with a designer who was unresponsive and not eager to generate a decent web site and who did not follow my direction for web site generation. I got upset and left a bad review and asked for copy of the incomplete word press. Recently I was contacted by Ben Hawkins, post 3 months who works for Artistic Studio who said he wanted to make my experience right, he made a solid effort to correct the mistakes made by the first individual and did so in under 1 week. Ben said money aside he was going to fix the web design which he did, then provided a copy of the design and offered web hosting. If you do employ web studios for your project, get ahold of Ben Hawkins and tell him exactly what you want and tell him how long he has and ask him how much. Ben will work with you to make it right, money aside and most likely he will give you a fair price for his work.

7 December 2023
Unprompted review
Rated 4 out of 5 stars

I found that Mr D’Souza- Derek and his…

I found that Mr D’Souza- Derek and his team was very helpful in explaining and correcting my website.
Most importantly was the conversation and discussion of how implementing the corrections he would improve the flow of the pages - even last page CONTACT pg
More support to follow I will be requesting support after my family and friends ….checkout our family’s site

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Reliable Service

The process began in the fall of approximately 10/22 finishing and launched on 11/6/23. Only because of money issues. But now it has been launched and am absolutely waiting to reap the benefits. Excellent Service and helpful advise. I highly recommend Artistic Web designs Service.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Melissa with Artistic Web Studios did a…

Melissa with Artistic Web Studios did a great job bringing my ideas to fruition. She was easy to work with and very responsive. My overall experience with Artistic Web Studios was positive. I would recommend this Company for any web needs.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Jordan is the best

I have been working with Artisticwebstudios more specifically Jordan and he is amazing. He is excellent when it comes to having the ability to listen and his attention to detail. He is very attentive to your needs as it concerns your vision on your project he Works in the spirit of excellence. I can go on and on about my experience working with Jordan. This is my first business adventure And it was very important to me that I get somebody who was a subject matter expert in the field of web design... And let's be clear I'm a very particular person so I can be very hard to please.... But when I tell you I will recommend Artisticwebstudios specifically Jordan to anyone as a matter of fact I have referred many clients to Artisticwebstudios If you looking for 100% professionalism and a subject matter experts in this industry this is the place to go thank you so much Jordan for all that you've done for me you are much appreciated and valued and your kindness will never be forgotten you are truly a subject matter expert in this field

14 October 2023
Unprompted review
Rated 5 out of 5 stars

True customer service

I am very happy with the design and ease of the use of our web site. Even though we are not a business i was treated as if we were. My representive Ms. Celen Carter was very pleasant the whole time she interacted with me. Even some time it took me a week or two to get back with her. I was sick and was down for a couple weeks and didn't return phone calls or emails and texts but she was there hoping I felt better alway very professional and showed concern for me. She is the true meaning of customer service.

5 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look