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Arthur & Hamilton Limited Reviews 153

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TrustScore 5 out of 5

4.8

Property Management Company
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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the accommodation to be a lovely, boutique-like place, feeling comfortable and secure during their stay. The facilities, including kitchens and bathrooms, were consistently described as spotless, neat, and tidy, with all necessary amenities provided. Reviewers frequently praised the excellent location, noting its convenient walking distance to the city center and main attractions. The staff were highlighted for their kindness, helpfulness, and quick responses, making arrivals and stays as comfortable as possible. However, some customers also noted that while the overall environment was clean and well-maintained, the entrance could make a less favorable first impression, and one reviewer suggested a room could benefit from a makeover. Additionally, a minor suggestion was made to provide washing-up liquid in the kitchen.

What people talk about most

Location

Customers consistently note positive experiences with location, highlighting its excellence and convenience... See more

Facilities

Clients share positive opinions on facilities, frequently highlighting the cleanliness and comfort of the... See more

Quality

Customers had positive experiences with quality, consistently describing the accommodations as spotless,... See more

Staff

People report positive experiences with staff, highlighting their friendliness and helpfulness. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely little place to stay, set up like a mini boutique hotel. Everything was really neat and tidy, kitchen and bathroom were spotless. Great internet connectivity I felt really comfortable there a... See more

Rated 5 out of 5 stars

From the moment we arrived, we felt right at home. Check-in was simple with clear instructions, and the place was spotless.The area was quiet and peaceful, yet only a 10-minute drive to shops and rest... See more

Rated 5 out of 5 stars

Great place to stay. Quick check-in explain with easy to follow video. Nice rooms, clean with tea making facilities and cheapest I found in Cardiff. (bring your towel) No hassle, no problems, will bo... See more

Rated 5 out of 5 stars

Clean and tidy space, quick response by hosts, and walking distance from city centre! Wonderful location and cute and clean lodging! Highly recommend!

Company details

  1. Property Management Company
  2. Property Investment
  3. Property Maintenance
  4. Real Estate Consultant
  5. Real Estate Rental Agency

Written by the company

We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.

Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

Great experience, clean room and the house is located at a very convenient spot in Cardiff. Easy check in and check out. Would recommend.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

100 recommendations on that

I had an amazing experience with the owner of the house. As he helped us to explore the surrounding, such a nice room it was as we sharing the room the prices were so reasonable and the bed was very comfortable neat and clean. The rooms were very nicely decorated. love that xx

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Great stay

The instructions were very clear for how to get the keys when arriving. The space was clean and kept tidy. The room was fitted with a desk and cupboard. The location is only a 30 minute walk to the city centre.
Overall, we enjoyed our stay here.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

The location was perfect! The instructions on how to locate everything was very thorough! Thank you for a lovely stay!

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Great location

Great location, everything promised in the property lived up to expectations! Parking was easy the instructions for access perfect and great location, the room was clean and tidy and we didn’t hear a peep off the other guests,

Thanks

Gareth.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

"I recently had the pleasure of staying…

"I recently had the pleasure of staying at this hotel, and I must say it exceeded my expectations. The house is exceptionally clean and well-maintained. One of the standout features is its convenient location, with all essential groceries and restaurants readily available nearby.

23 February 2025
Unprompted review
Rated 4 out of 5 stars

The room had a good aesthetic appeal…

The room had a good aesthetic appeal and was nicely arranged, making stay comfortable. However we noticed some dust particles in the side table and on top of the duvet. WiFi was quite poor which was bit disappointing. Overall decent stay.

3 February 2025
Unprompted review

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