Arthrogel Reviews 

97
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been hobbling for a couple of months with pain in my foot plus really bad rotator cuff shoulder. GP referred me to specialist for MRI and ultrasound. Found this and decided to try it. Well, after... See more

Rated 5 out of 5 stars

I wanted to try this as I have bad pain in my thumb joints and big toes (GP diagnosed following tests, osteo arthritis). I do not want to use medication and had previously been using turmeric oil prep... See more

Rated 4 out of 5 stars

I'm halfway through my first tube and just ordered 3 more. It is not magic and cannot make you pain free but for me it makes pain that sometimes has me in tears far more manageable and bearable. I use... See more

Rated 2 out of 5 stars

Had it a week now and halfway through the tube but sadly doesn't seem to be working. I was really hoping it would be a success as I can no longer take ibuprofen due to being on a blood thinners, so I... See more

Company replied


Contact info

4.2

Great

TrustScore 4 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(97)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not worked yet !

Not sure how long this gel takes to start working but been using it twice a day for a few weeks now and still no change in pain . Was hoping it would work quickly as advertised!

8 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

We’re really sorry to hear that the product hasn’t worked as you’d hoped. We know everyone is different, and we always want our customers to feel supported. Please give our friendly team a call on 0800 994 9988 so we can help arrange your refund under our money back guarantee and also see if there may be another way we can help.

Rated 3 out of 5 stars

The gel worked on my knees for a few…

The gel worked on my knees for a few days and then made no difference to the pain what so ever

11 March 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

We’re really sorry to hear that the product hasn’t worked as you’d hoped. We know everyone is different, and we always want our customers to feel supported. Please give our friendly team a call on 0800 994 9988 so we can help arrange your refund under our money back guarantee and also see if there may be another way we can help.

Rated 1 out of 5 stars

3 times a day on my neck for eight…

3 times a day on my neck for eight days. Sorry but hasn’t worked for me!

22 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

We’re really sorry to hear that the product hasn’t worked as you’d hoped. We know everyone is different, and we always want our customers to feel supported. Please give our friendly team a call on 0800 994 9988 so we can help arrange your refund under our money back guarantee and also see if there may be another way we can help.

Rated 5 out of 5 stars

Helpful in making the pain more…

Helpful in making the pain more bearable and would recommend it as swelling is going down

22 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 4 out of 5 stars

I’ve only been using Arthrogel for a…

I’ve only been using Arthrogel for a couple of weeks. The pain I have now is not as bad as it can be. To be honest I’m on my feet all because i do physical work up and down stairs (old hotel no lift) most of the day. All in all I would say it does control the pain.

10 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you for your lovely review and for sharing your experience with us. We’re really pleased to hear you’ve had positive results so far. If you’d like to get even more from your gel, please feel free to give one of our friendly health advisors a call on 0800 994 9988 - we’re always happy to help.

Rated 5 out of 5 stars

Found the gel to be soothing and really…

Found the gel to be soothing and really helpful with my pain. Will continue using it everyday to give me some comfort with my Arthritis.

22 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

It works really well and I am very…

It works really well and I am very pleased with it

3 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

Took a few weeks but yes its fabulous

Took a few weeks but yes its fabulous

22 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

Excellent product

Absolutely excellent product well worth the money would recommend it to anyone

22 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

Good for my lower back

I've found it to be very good use on my lower back and knee in the morning when I wake up feeling stiff. Starts kicking on after 20- 30 mins.
Would definitely recommend.
Will be ordering again

22 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 4 out of 5 stars

I think this product is very good but…

I think this product is very good but does need applying twice per day as it runs out after a while.It feels so good to be able to use a natural product and not have to be applying chemicals all the time.

22 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you for your lovely review and for sharing your experience with us. We’re really pleased to hear you’ve had positive results so far. If you’d like to get even more from your gel, please feel free to give one of our friendly health advisors a call on 0800 994 9988 - we’re always happy to help.

Rated 2 out of 5 stars

Didn't help me

Got to be honest. I have used it on my hip pain and it hasn't helped.

16 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

We’re really sorry to hear that the product hasn’t worked as you’d hoped. We know everyone is different, and we always want our customers to feel supported. Please give our friendly team a call on 0800 994 9988 so we can help arrange your refund under our money back guarantee and also see if there may be another way we can help.

Rated 2 out of 5 stars

The gel didn't work for me

The gel didn't work for me. Saw no significant improvement in pain and cooling effect lasted no more than a minute.

22 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

We’re really sorry to hear that the product hasn’t worked as you’d hoped. We know everyone is different, and we always want our customers to feel supported. Please give our friendly team a call on 0800 994 9988 so we can help arrange your refund under our money back guarantee and also see if there may be another way we can help.

Rated 4 out of 5 stars

I found it helped but soon needed more…

I found it helped but soon needed more putting on the area.

22 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you for your lovely review and for sharing your experience with us. We’re really pleased to hear you’ve had positive results so far. If you’d like to get even more from your gel, please feel free to give one of our friendly health advisors a call on 0800 994 9988 - we’re always happy to help.

Rated 5 out of 5 stars

Unfortunately the Arthrogel didn’t work…

Unfortunately the Arthrogel didn’t work for me,got hold of customer service who where brilliant and surgested other gels which I’ve tried and they didn’t work which is ashame as I was looking forward to so relief

10 March 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 3 out of 5 stars

May work for you

It has given me a little relief but to be honest only used it for a short time plus I am somewhat of an enigma as nothing seems to ease my pain have had tablets from my doctor which have done nothing at all so I am at a loss at the moment as to what will actually work on me

21 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

We’re really sorry to hear that the product hasn’t worked as you’d hoped. We know everyone is different, and we always want our customers to feel supported. Please give our friendly team a call on 0800 994 9988 so we can help arrange your refund under our money back guarantee and also see if there may be another way we can help.

Rated 5 out of 5 stars

Great experience…

Great experience dealing with this company. They were very helpful in supplying me with a little tub to squeeze the Arthrogel into as I had trouble squeezing the tube every time. So that helped a lot. As for the Arthrogel it gave relief and now have stopped using it for a while 👍👍👍

16 March 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

Instant relief

For once the feeling of a good instant relief no sticky lotion actually works so impressed.... Even packed it to take on a trip to Scotland

22 April 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look