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Art.com Reviews 2,366

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the canvas prints, paper, and overall artistry, often exceeding their expectations. Many consumers appreciate the beautiful colors, true representations, and excellent framing options. The website is frequently highlighted for being well-organized, easy to navigate, and offering a vast selection of art and framing choices. Reviewers also commend the fast and secure delivery service, noting that items often arrive in perfect condition due to proper packaging. However, some customers experienced issues with their orders, such as dirt marks, damaged frames, or distorted images upon arrival. A few people also mentioned discrepancies in color compared to online images, leading to dissatisfaction. There were occasional concerns about packaging not being robust enough, and in some instances, the quality of the image resolution or framing was deemed poor.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are pleased with the quality of the artwork,... See more

Quality

Customers generally express satisfaction with the quality of products. Many reviewers praise the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy,... See more

Website

Reviewers mention positive feedback about the website. Customers find the website easy to use and navigate,... See more

Based on these reviews

Rated 4 out of 5 stars

The canvas print purchased is beautiful and perfect for our purposes. The only reason for the 4, instead of 5, star review is that on the first order there were "dirt/rub" marks on all 4 corners of t... See more

Company replied

Rated 4 out of 5 stars

Was disappoined when the expected day of delivery came and went. Waited all day. No explanation. Arrived the next day. I also think that maybe two screws/nails would have been helpful. It’s a beauti... See more

Company replied

Rated 5 out of 5 stars

I was excited when I opened the print of Matilda of Tuscany. The quality was even better than I had anticipated. Nice heavy paper, beautiful color, and easy to frame. Used as a prop for a medieval... See more

Company replied

Rated 5 out of 5 stars

Order arrived damaged in transit with FedEx. Emailed customer support with photos of damage. Responded within hours stating a replacement item was being prepared and no need to return damaged item. I’... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. Furniture Store
  3. Home Goods Store
  4. Picture Frame Shop
  5. Poster Store

Written by the company

Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Impressed

I love my art piece and it met all my expectations. The framing was done professionally and the packaging was superior. I would not hesitate to use this company again.

31 March 2026
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Reply from Art.com

It means the world to us to hear from our customers—thanks for your feedback!

Rated 5 out of 5 stars

Excellent selection of art

Excellent selection of art, great professional framing. I've purchased 2 framed Giclee prints in the past few months, both exceeded my expectations. Also, professional packing jobs; both pieces arrived in good condition. I really like that they are already wired, with hanging hardware included. Out of the box on the wall. Love it!

3 April 2026
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Reply from Art.com

Thank you! Your feedback helps shape what we do and how we grow.

Rated 3 out of 5 stars

Disappointed in my poster

The first poster I purchased arrived with crinkle marks all through it, making it unusable. Art.com did send me a new one without additional charges, after I notified them about the issue. I requested that they send it unrolled and boxed flat. They said they don't do that... I received the second one and it was in better shape, but will likely always show the rolled marks:(. So, I gave them 3 stars for resending it without charging, but $40 was too expensive to have to put up with roll marks. I know it's a "poster", but I am using it as framed artwork.

10 April 2026
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Reply from Art.com

Thank you for your feedback — we truly appreciate it. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

Rated 5 out of 5 stars

Absolutely gorgeous picture

It was very easy placing an order on their website and we received our shipment very quickly. We had originally placed an order for the same photo in a larger size, 37"x37" and we loved it so much that we ordered a second one in a smaller size, 30"x30".
The quality is extraordinary and is absolutely beautiful. I highly recommend Art.com and will order more designs as we go along with decorating our home!

7 April 2026
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Reply from Art.com

We’re so grateful for your feedback and your continued loyalty. Thank you for being part of our journey!

Rated 5 out of 5 stars

My art piece arrived perfectly

My art piece arrived quickly, packaged perfectly, without a single imperfection. It’s exactly as I had anticipated and hope for.

9 April 2026
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Reply from Art.com

We value your opinion and truly appreciate your continued support. Thank you for being our customer!

Rated 5 out of 5 stars

Quality prints on Canvas

Quality prints on Canvas. Fade resistant inks and extensive art selection. Inclusive variety of categories, Artists and styles. We've purchased from Art.com many times and continue to be satisfied customers!

2 April 2026
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Reply from Art.com

We’re so grateful for your feedback and your continued loyalty. Thank you for being part of our journey!

Rated 5 out of 5 stars

The print arrived in perfect condition

The print arrived in perfect condition. Even the delivery service placed it inside my door due to heavy rains on the day of delivery!

2 April 2026
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Reply from Art.com

Thank you for your feedback! We’re grateful for your trust and for being one of our valued customers.

Rated 5 out of 5 stars

Great selection

Very nice frames and the selection of prints is outstanding! I have ordered probably eight and have been happy with all of them!
The turn around time is excellent.

9 April 2026
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Reply from Art.com

We appreciate you taking the time to share your experience — thank you for being a loyal customer.

Rated 5 out of 5 stars

Good Quality

Good quality print, good frame, and good protective shipping. Met my expectations!

2 April 2026
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Reply from Art.com

Your feedback is incredibly valuable to us — thank you for being such an important part of our community.

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