ARROW EXIM  Reviews 

My package was never delivered. There has been no accommodations made to satisfied customer. I have been sending messages to the vendor and he knows that the package was never delivered by Fedex. In instances when a package is not delivered by the delivery service that you chose, you should offer to replace the item or refund the customer instead of having the customer wait until you resolve the issue with the delivery service. I would have given a zero for this purchase if I had the choice, but I did not. Bad customer service.

100% raw hairs great quality

My absolute favorite hair. I have been using it consistently for the past 6yrs! Will highly recommend!

No update don’t tell u when they shipping or nothing

NO MATTER WHAT THE COST
DO NOT SHOP HERE THESE ARE FRAUDULENT SERVICES.... THEY HAVE NO INTENT ON REFUNDS OR DOING GOOD SERVICE NO MATTER WHAT ....... SAVE YOURSELF THE TROUBLE

I wrote a review on here and arrowexim had it taken down. I was asked to provide proof that I had purchased from them which I sent to trustpilot but the review still has not been put back up . It seems to me that arrowexim get a lot of their reviews removed and instead of improving their product they just get bad feedback removed . Again I would like to say the hair from this company tangles very badly . Check other negative reviews.

I've been purchasing bundles from arrow exim for years and have tried their frontals and closures a few times. Each time hoping their quality on frontals/closures would improve. The bundles are a 4/5. Their closures and frontals 1/5. Not true to length, lace is ok, knots are large and sparce. You can tell that they use the leftover hair strands to make the closures/frontals and they use 4inches of hairs strand lengths to make up 50% of the units. I posted a review on their web page with pics but of course they removed it. Improve your quality of closure and frontal units. It's 2025.

I recently ordered hair bundles from this company, and I couldn't be more pleased with my experience! Initially, there was a small hiccup with my order, but the customer service team handled it like true professionals. They quickly resolved the issue, and I am incredibly grateful for their responsiveness.

The hair itself is absolutely stunning! It has a beautiful shine and smells amazing, which shows that it was washed and cleaned thoroughly before shipping. The quality is top-notch, and I would definitely compare it to "Bugatti hair"—luxurious and high-end!

Overall, I love my hair bundles and highly recommend this company to anyone looking for quality hair products. Thank you for your excellent service and beautiful hair!

My daughter and I who represent Tymeless Necessity Hair in South Africa, visited Exim Hair Factory. We are affiliated to the Cancer Association of South Africa and we did feasilibilty studies in India to check on how they clean their etc. The staff were extremely helpful and showed us around.

As the title says ,
Hair was very poor quality and tangles all day long . The company ignored my messages for 5 weeks when I reached out to them . I had to open a dispute to get my money returned as they were refusing for me to return hair for a refund . I even FaceTimed the seller and he was very rude to me . Never again ,

Great service, fast shipping and most importantly, quality hair every single time!

I Received the Wrong hair. I ordered RAW CURLY HAIR but I received processed curly hair. The hair is nice quality but it’s the wrong hair to make a curly wig that I need to make. Disappointed

Love the hair I purchased. Will be buying bulk

I order curly hair and i have received weavy hair. I am not happy with it.

The quality of service is and has always been very good! The company has top grade products and guarantees satisfaction. I have referred arrowexim to many of my personal and professional associates. The hair is beyond amazing!

I appreciate their quick responses! The hair is good quality

I purchase $1599,00 worth of hair just recently, 9 bundles of their 28inch straight hair. One set was for my daughters 21st birthday. It was ruined because her hair was a disaster. Now even 2 hrs into her event that hair tangle so bad. She spent her whole birthday night constantly brushing that mess out with no results. Now I went to my lace wig event and was so embarrassed because I had the same problem. For me to be an professional in the hair industry. Let me tell you this one was the lowest I felt. All because, instead of my hair looking amazing it was horrible. This was most definitely not an error on our part. These tangle up bundles were obviously consist of none align hair. In so many words you have hair cuticles going in two different direction which caused the severe tangling, and unmanageable hair. I just want my money back.

Great hair, bad lace.
Bundles are beautiful BUT lace closure/frontal are not made well. There are lots of short hairs and hair tangles horribly at the "roots" near the knots. I will continue to purchase bundles only, but no lace products from this vendor

I have not tried the hair yet, I do like what I see. The shipping was a bit long nearly 2 weeks for my hair to arrive.